CanaDream RV - Calgary Reviews 622

TrustScore 4.5 out of 5

4.4

Crosspointe Drive 292154, T4A 0V1 Rocky View County, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Everything went really smoothly regarding booking / online check in etc. We loved our RV - nice and up to date and very comfortable. Had loads of fun exploring at our own pace. Only negatives (sma... See more

Rated 4 out of 5 stars

We were assisted by a German-speaking employee when we picked up the camper, which we greatly appreciated. The vehicle drove well. We had no problems with it. However, the drawer latches didn't w... See more

Company replied

Rated 4 out of 5 stars

Great driving experience, very comfortable van. The only thing I didn’t like was the control device for water level, being clear water, grey and black waters. The reading is very inaccurate and in my... See more

Company replied

Rated 5 out of 5 stars

We had a great experience renting from Canadream in Calgary. The staff were friendly and helpful throughout the process. We were lucky to get an entirely new RV, which was very comfortable and fully... See more

Company replied


Company details

  1. Campervan and caravan rental agency
  2. Caravan Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

622 reviews

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Rated 5 out of 5 stars

The staff couldn't have been more…

The staff couldn't have been more helpful & our RV was fantastic! We would definitely hire from Canadream again.

12 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We're happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Was a very good experience from start…

Was a very good experience from start to finish to how Friendly the staff where to showing you everything you needed to know would highly recommend them and would use canadream rv again

11 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review and kind comments about our crew. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The experience was great

The experience was great. Personally, I would have liked more electrical outlets near the table.
The fridge lock latch needs to be better.

3 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy to read that your had a great experience and appreciate your comments. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

De instructions were very good

De instructions were very good. Camper was clean, everything we needed was on board.

28 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

It was great when I first got the…

It was great when I first got the camper. Was greater when I was returning it. And even the best after that when I wanted to find my lost items that I left in the vehicle.

30 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

We're happy to hear that your experience was great from start to finish, and we appreciate you letting us know about our help with your lost items! It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great

Great, perfect, modern, helpness

6 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

We dislike

We dislike, zhat the 3000 Dollar was booked from my konto

30 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Hello Oliver. Thank you for your comments. Liability Deposits are collected at pick up based on the level of liability chosen by the Guest. As we are unable to simply place holds on the deposit, these are processed to the Guest's credit card and refunded back to the same card when the vehicle is returned undamaged.

Rated 3 out of 5 stars

Broken process and promises

We reserved the RV 8 Mo in advanced, at that time we’re told “Free use of the pots pans kitchenware package “ whelp through the excitement we forgot to ask for it I guess until at our campsite 2 hours away😞 , when we returned the unit we mentioned it and they didn’t take accountability. Instead blamed us for not asking for it. That’s NOT great customer service

30 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review and for sharing your feedback with us.

We’ve reviewed the details of your booking and would like to clarify a few points. The package you selected did not include any complimentary extras, and our records indicate that the Kitchen Kit was not requested at the time of booking. As we record all communications, we are confident that the booking agent did not say there was "Free use of the pots pans ktichenware package". According to our notes, only the linen kits and liability reduction were added as optional extras, and the caller (noted as a friend of yours) mentioned that additional items might be added later. However, we did not receive any further instructions to include more.

Our team followed up with information about available travel extras two weeks after the booking, and the invoice sent to you clearly outlined all confirmed inclusions. As the Kitchen Kit was not among them, it was not added to your RV.

We understand how important clear communication is and are genuinely sorry for any confusion or disappointment this may have caused. While we cannot take responsibility for items not requested, we do appreciate your feedback and will use it to continue improving our processes.

We truly hope you enjoyed your RV adventure and want to thank you for choosing to travel with us. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Everything from pick-up to drop-off…

Everything from pick-up to drop-off went very smoothly. The personnel were friendly and helpful, and the vehicle was well-kept and clean. Overall, it was a great experience—I would definitely rent from CanaDream again.

6 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Excellent Service and Trouble free…

Excellent Service and Trouble free Rentals . Would recommend to others

1 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy that you enjoyed your CanaDream experience and look forward to welcoming you back in the future! It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Always a great experience

Always a great experience. Canadream provides everything in the RV you may need! Great memories were made. Highly recommend!

3 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy that you enjoyed your CanaDream experience and look forward to welcoming you back for your next trip with us! It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We had an amazing trip in our CanaDream…

We had an amazing trip in our CanaDream RV. Vehicle was the ideal size for family of 4,great condition, easy to drive and with everything we need for a 9 night trip included. Staff at both Calgary & Vancouver were knowledgeable & helpful - would recommend

27 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Perfect RV experience across Canada

We had an amazing experience with CanaDream. The RV was in excellent condition, comfortable, and fully equipped for our family trip across Canada. The staff was professional, friendly, and very helpful both at pick-up and return. The instructions were clear, and everything worked smoothly throughout the journey. Returning the RV was quick and hassle-free, with no hidden surprises. Overall, CanaDream made our road trip unforgettable – highly recommended!

1 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience from pick up to drop…

Great experience from pick up to drop off. Would definitely recommend and will rent again!

1 September 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Helpful pickup and drop off easy

Helpful pickup and drop off easy. Reserving RV process was also easy

25 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

My review of the camper

The camper is fine. But the equipment is subpar. Too few dishes and one small frying pan. Chairs, which you have to rent separately, are of inferior quality. No ramps for leveling. Poor quality bed. The equipment is basic. It's a shame all of this seriously affected our trip.

30 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Hello Hans,

Thank you so much for taking the time to share your feedback — it truly means a lot to us. We're genuinely sorry to hear that certain aspects of your rental experience didn’t meet your expectations. Your comments are invaluable, and we’ll be sure to take them into careful consideration as we continue to review and improve our equipment.

We’re happy to know that, overall, you had a positive impression of the camper, and we sincerely hope your journey through Canada brought you many joyful and lasting memories. It was a pleasure having you as our Guest.

Rated 5 out of 5 stars

Excellent campervan experience and…

Excellent campervan experience and top-notch customer service!

My wife and I rented a Deluxe Camper Van (Class B motorhome) and it met all of our requirements for our 1 week vacation in the Kananaskis. The entire process was very efficient, streamlined and the customer service was excellent!

28 August 2025
CanaDream RV  - Calgary logo

Reply from CanaDream RV - Calgary

Thank you for your feedback. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

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