CanaDream RV - Vancouver Reviews 565

Starting by the fact that we got a totally new f350 for our trip… then everything’s got better!

The attention at the office is really good, they help you with any questions. The fact that when you do your online check-in has different videos to help you understand the vehicle is a great idea. Because when you are on the vehicle everything seems familiar.

We rented the truck for 7days and did a 2000+kms trip throughout BC and had a wonderful time!

Great RVs. The customer service was excellent, and both the pick-up and drop-off were completely smooth. The introduction was very thorough (many thanks to Joel), so no questions were left unanswered and operating the RV was very easy.
I would book with you again anytime.
Thank you, dear CanaDream team.

Collected a Super Van Camper SVC - 2+2 Berth in April 2026 for two weeks. Pre-collection info was emailed 2 days prior with videos etc, which was super helpful.
The collection process was completely professional and seamless and the RV was absolutely spotless, modern and very comfortable. We are now huge fans of RVing and more so of CanaDream as their RVs are so new and clean.

Really helpful staff. Great vehicle. Travelling Canada from Vancouver was an absolute joy!

Throughly enjoyed our adventure. The entire Canadream experience was very good. You have my recommendation.

Amazing RV’s and awesome and helpful staff

Wonderful experience. The truck camper was very clean. Very well stocked. Would 100% plan this again. Staff was also very nice.

The camper on the truck centre of gravity and mass did not seem to be correct. On a road with dips or lumps made the camper rock forward and back making the ride quite uncomfortable and worrying. The erratic movement caused 2 sets of glasses and a coffee cup to smash. We replaced these but spend much time trying to find and. Buy replacements. It’s as if the rear springs were overloaded.
The black water tank level indicator was out by a third i.e. even empty it showed 1/3 full. We had to empty the black water tank as the indicator showed full but it wasn't. This meant we paid $36 extra in dump fees.
The smoke alarm would chirp at night making sleep impossible. We ended up removing batteries from the alarm.
Th cutlery was inadequate just 2 of each knife, fork and spoon. The rubber padding or lack of dividers to prevent damage is inadequate.
The table top was loose making it difficult to eat at the tanle without spilling drinks or dishes sliding if bumped.
The doona was very dusty as if it hadn't been washed for a while. We felt it was gross and made us sneeze and watery eyes at bed time.
The camper/vehicle would rock a lot whilst moving around again the car suspension is in question.

Great service from the team and the RV was fantastic

Overall, the company provides good service, however, the rental process could be better. At no point was I asked where I would be driving the RV, but when I mentioned I was going to a colder region, I was informed that it wouldn't be possible to use water in the vehicle. However, the entire trip was planned for this purpose, and I had to wait almost 2 hours for them to perform the water removal procedure. In short, I arrive on time and have to return it at the specified time or there's a fine, but Canadream can make me wait as long as necessary due to a process error (the online booking system could ask about my intended destination) and I still have to return it at the agreed time to avoid a fine. Overall, the experience wasn't bad, just a poorly thought-out process.

Best experience of my life would recommend 100%

The RV vehicle we hired was immaculate , well maintained , well stocked and we had plenty of towels , bedding , tea towels , cloths etc for three weeks . The bed was comfortable - very important- and the cooking facilities were amazing including an air fryer and microwave.
The staff were brilliant and there was a huge support with educational videos and personal instruction on how to use all the features of the RV . We British like our tea and one of the best things was stopping somewhere beautiful and having a picnic and a cup of tea while soaking in the beauty around us then going off on a hike to see a waterfall .

Gas burner didnt work

Toilet ran water which used up all our fresh water over night

The van smelled very strong of smelly dog

The awning didn’t work - which I found out later that they are all disabled. I was told this is on the contract but nobody was upfront with me on pick up day.

When I expressed these issues with the front desk staff the lady was rude to me.

I was given a 1 day discount but that’s not very helpful as our trip was ruined.

Everything was as we expected. Staff were friendly and helpful. The RV was excellent condition and our trip had no issues. Would do it all again. They give you a lot of info up front. Read it all and watch the videos!

Overall it was good trip. I had a miner but annoying issue.

The staff were really friendly, welcoming and professional. The whole rental process was incredibly simple.

Vehicle was in good condition, staff helpful but not very experienced. Booking system did not record early pick up and late return timing. Fortunately staff was able to accommodate when I had to call in again to confirm. Overall would still give a 4 star rating.

CamDream RV made the entire experience smooth from start to finish. The pickup and drop-off process was simple and well organized, and their team was incredibly helpful every step of the way. The vehicle itself was in great condition and exactly what we needed for the trip. Pricing was fair and transparent, which made everything that much easier to plan around. On top of that, their support throughout gave us real confidence while we were on the road. Looking forward to renting from them again in the future.

Unable to use electricity because of wrong adaptor. “No lady” minimized in an insulting way as well. No consideration for compensation. Sat in a serviced lot all week u able to use it. Burned through tanks of propane & gas to run generator for heat. Thing was returned hardly used. “No lady” clearly has a major role. This was an important family trip for significant personal reasons of loss. We made the best of it. Unable to find an adapter where we were as well. Definitely felt insulted by this organization. Veteran support was null as well. Regrets