CanaDream RV - Whitehorse Reviews 

76
TrustScore 4.5 out of 5

4.4

91374 Alaska Highway, Y1A 6E4 Whitehorse, Yukon, CA


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Rated 5 out of 5 stars

The Ford F350 was quiet, comfortable and capable. It had good off road tyres with plenty of tread. The camper was well insulated, well equipped and comfortable. It handled the Dempster Highway without... See more

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Rated 5 out of 5 stars

We had our 4th 46 days rental from Whitehorse with Canadream. While on Mission Island in the NWT, the generator no longer started up. Followed instructions from Canadream but nothing helped. Cana... See more

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Rated 5 out of 5 stars

Staff were helpful Equipment good except coffee maker had no insides Lawn chairs difficult for seniors to get out of. Too low slung Otherwise fantastic

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Rated 4 out of 5 stars

Very good, a bit slow because we were a small group arriving at a similar time. A bit more instruction on the basic how the computer on the car works. It is time consuming to scroll up and down the sc... See more

Company replied


Company details

  1. Campervan and caravan rental agency
  2. Caravan Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • 91374 Alaska Highway, Y1A 6E4, Whitehorse, Yukon, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.4

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.4

All reviews

(76)

1,395 reviews in the last 12 months

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Rated 5 out of 5 stars

Local staff at Canadream Whitehorse…

Local staff at Canadream Whitehorse were extremely helpful, flexible and accommodating.

1 July 2025
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We rented the camper for the Dempster

We rented the camper for the Dempster. For the most part it was an excellent vehicle for our purposes

26 June 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

We had an excellent service out of Whitehorse Yukon

We had an excellent service out of Whitehorse and they made our trip an easy start.

3 June 2025
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Perfect for our family long weekend getaway

Friendly and helpful check in and check out. Very efficient. Perfect rental for a weekend getaway with my family.

16 May 2025
Unprompted review
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Reply from CanaDream RV - Whitehorse

We are so happy your enjoyed your getaway and RV! We hope to see you again soon!

Rated 3 out of 5 stars

You have to pay for Explanation how…

You have to pay for Explanation how things work in the RV. 75 dollar.
We have to find out experiencing.
For example boon docking costs propane and you can not use the outlets. This information is in NOT in the video.

8 October 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. The majority of our Guests appreciate the online explanations as it enables them to get on the road quickly. We do offer a personal demonstration for a minimal cost should Guests not be comfortable with these online demonstrations. The air conditioner, microwave and electrical outlets can only be used when hooked up to 110V power or by using the generator. All units except our TCA have a generator. It was a pleasure having you as our Guests.

Rated 2 out of 5 stars

Poor performance in Whitehorse

The camper truck was not cleaned properly. We then cleaned the windows ourselves. The inside table was unusable because it moved in all directions. First the design was justified conditionally. After we wanted to see a table in another camper, the table was replaced. Overall, the station in Whitehorse provided poor care. During the trip we had to refill DEF/Adblue (after consulting with Canadream), which could certainly have been avoided.

19 September 2024
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Reply from CanaDream RV - Whitehorse

Hi Stephanie. The pre-delivery inspection was passed as clean however we completely appreciate that our Guests have different opinions as to level of cleanliness and we are sorry that you found it necessary to clean the windows again. The table in our 2023 TCA was designed to move in different directions to enable Guests to pull it closer to them whilst sitting on the dinette. This style of table was replaced in our 2024 and 2025 models to be a fixed style. As you had a 2023 unit, the table moved as you described and we were happy to replace it at your request with a table from a 2024 unit. When you picked up the truck, we estimated that the DEF fluid would need to be replaced in another 2000km. For this reason, we would not have replaced it at that time. If the DEF warning light comes on while a Guest is driving the vehicle, the Guest should buy some DEF and top it up and keep the receipt for reimbursement (similar to an oil top up during the rental). DEF is available at most gas stations. We thank you for your review.

Rated 5 out of 5 stars

All was great you customer service was…

All was great you customer service was brilliant

13 September 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

The camper was great

The camper was great, we did 5k and never had a problem, even tough some of the roads were very rough, taking it slow when necessary, and driving to conditions, camper was very comfortable,
Our only problem is the location of the depot to Whitehorse and they do not have the courtesy bus running, so we had to use taxi. Other than that all was good. Recommend Canadream and would definitely use again in Canada.

9 September 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Camper

Easy to rent a Camper with full equipment !

7 September 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

RV was exactly as expected.

RV was exactly as expected. Everything worked great.

28 August 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 3 out of 5 stars

Improvements

Although the staff was very, very helpful and curtious...they should know and experience the area that is around them and have information and knowledge to pass on to potential travellers.

The kitchen package needs to include a roasting pot or cookie sheet for the oven; there is nothing to cook with in the oven. Also, pots and pans should be upgraded to T-Fal or anything easier to clean then stainless steel. Very hard to cook with, burns everything on the pan instead of cooking.

Provide a proper dish soap; the dish soap has no suds and doesn't get rid of the grease of the dishes.

Other then those items, very clean and ample amount of towels, cutlery and dishes. Thank you

22 August 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review and recommendations. We are constantly looking for ways to improve the offerings to our Guests and appreciate your feedback. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

fresh/ grey/ black water display

The fresh/ grey/ black water display in the RV did not work at all. One had to guess when it needs fill up/ dumping. Other than that everything fine and smooth

13 August 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. Both the demonstration video and the Guest Guide explain that the sensors are often not accurate and we are sorry you were affected by this. This is an industry wide issue where debris gets stuck (toilet paper etc) on the sensor and causes the readings to be inaccurate. We appreciate this can be frustrating for Guests but no solution has yet been found for the issue. We are happy you enjoyed your trip and hope we can welcome you back on a future occasion. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Expensive, but great RV and Service

We rent a Maxi Truck Camper. The price was high, but we got a completly new Camper. Everything was in good shape.
Two dishes were broken, but as a courtesy nothing was kept from the deposit...very fair!
The pick-up and return was easy and the staff was very friendly.
I recommend the platinum package. It's a great breakdown service (we had a flat tire).

29 July 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

First time renters

This was the first time we experienced ‘truck camper’ camping. It did not disappoint. We loved it. The vehicle and camper were clean and in great shape. We had everything we needed for life on the road.
There were two issues but CanaDream helped resolve them. They were 2 hours late at pickup time. To compensate they let us return the camper a couple of hours later. The second issue was with the coffee maker. It didn’t function. When we called to report we were told we could buy one and be reimbursed.
We would rent again.

4 August 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed our truck camper and hope you also enjoyed experiencing the Yukon at your own pace. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Awesome vacation in Yukon and Alaska

Awesome vacation in Yukon and Alaska! Top F350 Truck! CanaDream people are very professional! Had two flat tires on Dempster! CanaDream organized tire change immediately! Camper was clean and very functional! All together great vacation !

2 August 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you had an awesome vacation in our TCA truck and camper. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great experience overall

Great service, helpful staff

24 July 2024
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Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 4 out of 5 stars

Loved it!

Everything was really good. Everything on the truck worked great and could easily carry the weight of the camper and responded well to the roads in Alaska (of course the highways that had numbers :). The camper was slick and had everything we needed which allowed us to freely reroute our trip when the area we were heading for had rain for 10 days. The areas of question… why only one set of keys and why not a jake to change the tire. Even driving slowly made it difficult to not worry about a flat tire on the permafrost and construction highways. We were fine but maybe something to think more about.

22 July 2024
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Reply from CanaDream RV - Whitehorse

Hi Jo. The manufacturer provides us with two sets of keys but we need to keep one set in case the set given to the Guest are lost ... this does happen and in this case, we are then able to get an additional set cut for the Guest. We do not encourage Guests to change their own tires for liability reasons. The trucks and RV are very heavy and most of our Guests don't have enough experience to do this themselves. We do however appreciate your comments and are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

sommer 24

every thing was ok

15 July 2024
CanaDream RV  - Whitehorse logo

Reply from CanaDream RV - Whitehorse

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

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