Naz was amazing at Candles of Oud in Westfield Stratford! He was super friendly and patient, and really helped me find the perfect fragrance without any pressure. He knows his stuff and made the whole... See more
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Company details
- #76 of 110 best companies in Perfume store
- #82 of 89 best companies in Candle shop
- #31 of 41 best companies in Cosmetic Products Manufacturer
- #56 of 83 best companies in Cosmetics and Perfumes Supplier
Written by the company
We create unique Oud-infused blends for candle and fragrance lovers seeking to turn ordinary days into extraordinary moments that make you feel exceptional.
Contact info
London, United Kingdom
- ask@candlesandoud.com
- candlesandoud.com
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Hasn’t replied to negative reviews
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CAMBRIDGE - The most luxurious experience with T!
I was recommended by my colleague to pop into candles and oud for some new niche frangrances, I was so pleasantly surprised as I usually only buy in Dubai, T was absolutely amazing! She provided exactly the experience a frangrance boutique should offer. She was so incredibly patient, passionate and provided such a memorable experience. By the end of the shop, I had every single fragrance card and decided to keep them all because I want to shop with her again! She listened attentively to what I like, she watched which fragrances I continuously smelt, and easily sold me a gift set where I got my favourite fragrances for a fantastic offer! If anyone goes to the Cambridge boutique, look for T! She really knows what she’s doing, I will definitely be coming to be served by her over and over again! Thankyou so much! You’ve gained a loyal client ❤️

Reply from Candles & Oud
Alishba was great
Alishba was a very helpful sales assistant. Helped me choose the best perfume for me and I will definitely be a returning customer. Came all the way from Birmingham and was greeted with Alisha’s great service. Huge thanks to her. Will definitely be coming back

Reply from Candles & Oud
So friendly came all the way from…
So friendly came all the way from glasgow back to trafford centre just for the amazing scents and especially amazing service from workers

Reply from Candles & Oud
I was at the Westfield Stratford…
I was at the Westfield Stratford branch, Ramisa really looked after me today and gave excellent customer service. She listened to the description of what I wanted and went through with me what smells matched what I was looking for and we got there in the end. Amber Oud and The Duchess for the win! Candles&Oud should do something to reward her as she truly made my experience to be great!

Reply from Candles & Oud
Eleni and t were great helps will be…
Eleni and t were great helps will be back for sure

Reply from Candles & Oud
Amazing service
Amazing service - great fragrances. The staff are very knowledgeable and don’t “Push” for a sale.
Mysha was amazing and knew her stuff - Thank you 🙏🏽

Reply from Candles & Oud
Ramisa was a really nice and helpful…
Ramisa was a really nice and helpful person to work with. She found me the perfect perfume I needed. Thank you so much !

Reply from Candles & Oud
Ramisa was amazing and soo welcoming…
Ramisa was amazing and soo welcoming and helpful. Great with sales

Reply from Candles & Oud
Mashaa allah the perfumes was very…
Mashaa allah the perfumes was very amazing. And the guy mamul bhai is so friendly and helping nature person.
I like his customer service.

Reply from Candles & Oud
Eleni was amazing
Eleni, was very helpful! I've never shopped for perfume before and she walked me through everything, explained the different profiles and didn't make me feel rushed.
Great to have an independent shop with a relaxed atmosphere.

Reply from Candles & Oud
Ms Ann recomended me Adventure!
Ms Ann recomended me Adventure!
Smell is so great! Also she is so kind!
I want to buy another perfume again!

Reply from Candles & Oud
The lady who works here allowed us to…
The lady who works here allowed us to smell a really nice perfume and it smelt delicious and she was very helpful so the answering our questions

Reply from Candles & Oud
We were able to smell a tester of the…
We were able to smell a tester of the perfume and the lady that served us was extremely helpful!!!

Reply from Candles & Oud
My favourite scent was amber oud
My favourite scent was amber oud. I was served by Ana she was lovely!

Reply from Candles & Oud
My favourite scent was amber oud and…
My favourite scent was amber oud and service from Ana was exceptional, she was really useful and gave a lot of advice to make the right purchase!

Reply from Candles & Oud
My favourite scent was desert rose
My favourite scent was desert rose! Had great service from Ana she was supper helpful!! Thank you!

Reply from Candles & Oud
Lovely experience
I had such a great experience here and purchased 3 perfumes all of which are stunning. My sales adviser, Rabiya, was so lovely and look the time to show me the products and explain them to me

Reply from Candles & Oud
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