Canopies UK Reviews 

833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and professional throughout the entire process. People appreciate the clear communication and friendly attitude, making every interaction pleasant and stress-free from the initial enquiry. Consumers are also thoroughly impressed with the installation teams, who arrive promptly and work efficiently to complete projects quickly. Reviewers constantly mention the outstanding quality of the canopies, stating they look fantastic and enhance their properties. Many buyers note that the work areas are always left exceptionally clean and tidy once the job is done.

What people talk about most

Service

Consumers find service to be positive, highlighting the friendly, helpful, and professional attitude of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the installation teams and... See more

Product

Customers had positive experiences with product, highlighting the excellent quality, professional... See more

Quality

Customers consistently note positive experiences with quality, highlighting exceptional workmanship, clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Canopies UK provided a great service from beginning to end. First contact was straight forward using the online form. John carried out the survey and explained the installation process very thoroughl... See more

Rated 5 out of 5 stars

This company does what it says it will do! The communications were excellent, the person who quoted and the people who came to fit the Canopy were truly professional in their approach (and delightful... See more

Rated 5 out of 5 stars

This company did what they said they were here on time the workers were polite and courteous they listen to me as a customer they took parts of the old carport and left the place spotlessly clean I w... See more

Rated 5 out of 5 stars

From the start of the enquiry professional help without pressure to commit. Help to overcome external influence to to allow the project to move forward. Support from your staff to provide information... See more


Company details

  1. Manufacturer
  2. also in
  3. Carport and Pergola Builder
  4. Conservatory Contractor
  5. Gazebo Builder
  6. Patio enclosure supplier
  7. Sunroom Contractor

Written by the company

We are the UK's leading designer, manufacturer and installer of quality outdoor canopies. Whether you are a homeowner looking for a carport, or a commercial business or school needing to maximise your outdoor space then we will have a canopy solution for you. British manufactured and with a wealth of canopy experience, we pride ourselves on being the country’s number one canopy expert.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

833 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(833)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole experience was first rate

The whole experience was first rate. The salesman was polite and clear about what the construction entailed. The company also sent an engineer out to ensure the fittings on to the side of the house were marked out clearly for the fitters.
The office were able to bring my fitting date forward and kept me advised throughout.
Fitters were polite, did an excellent job and left the driveway clean after they had finished.
I am very pleased with the whole experience and the end result.
I have no hesitation in recommending Canopies UK.

11 March 2024
Rated 5 out of 5 stars

A new Awning

I needed to buy an awning for my new front door and came across this company after speaking with a very helpful lady I purchased a awning, when it was ready this company came and fitted the awning perfectly and it looks beautiful would definitely recommend. This company was friendly and helpful throughout and kept informed right to the end they even gave me a follow up call to discuss my aftercare pack which was lovely of them.

1 February 2024
Rated 5 out of 5 stars

Lovely Canopy

It was a very efficient and prompt service with only 3 weeks wait time between surveying the property and installation.
The fitter did a fantastic job and the canopy looks
amazing.
We are so pleased with the work and was worth every penny. It is very much in keeping with our property.
We will definitely be recommending Canopies UK.

1 February 2024
Rated 5 out of 5 stars

Thoughtful professional nothing too…

Thoughtful professional nothing too much trouble.
Installation was delayed considerably due to ground stability, nothing to do with Canopy's UK,
They were very patient whilst we sorted the issue.
Installation was effective, with no disruption to the school.
So far very pleased with our new Canopy

29 January 2024
Rated 5 out of 5 stars

Canopies UK - Chester

A couple of weeks ago I spoke to Canopies UK re: a Carport.
My email enquiry was answered very promptly.
I was called back within a day.
The onsite visit was painless and informative.
I decided to use the 9 Month deferred payment option :- The Finance Company was painless .Nothing else to be said on that issue.
The Installation Technician arrived early on the date set
He was polite , professional and pleasure to deal with.

A painless purchase.

Canopies UK - Highly Recommended

24 January 2024
Rated 5 out of 5 stars

Refurbished Canopy

Refurbished Canopy
Very polite and respectful of our property.Excellent worker who completed the job to our complete satisfaction Left the site in a lovely clean and tidy state.A great asset to Canopies Uk

19 December 2023
Rated 5 out of 5 stars

Replacement canopy

Very friendly, helpful and professional. Maxine offered great advice and helped us decide what product best suited our needs. The installation team arrived early and cracked on with the job. Well pleased with the final result.

23 December 2023
Rated 5 out of 5 stars

Great Company

Despite a structural problem with some of the brickwork, the installer, Mike, did his best to pursue with most of the installation.He will re visit for completion in January 2024. We are very delighted with the product and workmanship. A big thank you to Canopies UK.

4 December 2023
Rated 5 out of 5 stars

Excellent company with great staff used canopies uk to supplfit a…

I used canopies uk to supply and fit a new front door canopy to replace one that had rotted through. Right from the start the staff were excellent they retuned phone calls and responded to questions quickly and efficiently. I was able to select the design I wanted and they advised about the measuring up. It took about three weeks for the canopy to be delivered and fitted after the order was placed. On the day of fitting the workman turned up on time and was done in a couple of hours and took all the rubbish away. Would definitely use this company again highly recommend

11 December 2023
Rated 5 out of 5 stars

Great service

Great service. We are very happy with our new canopy. We would definitely recommend this company.
The installations guys were very polite thorough.

11 December 2023
Rated 5 out of 5 stars

A good job.

The crew arrived as agreed and installed the canopy in one morning. Unfortunately one piece was the wrong size but that was remedied after a couple of weeks. The canopy looks good and will protect our new caravan. Well done.

1 December 2023

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