CanvasLot Reviews 1,037

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and sturdy materials used. Many appreciate the careful packaging, often highlighting the robust and reusable shipping containers that ensure items arrive in perfect condition. The ease of ordering and the responsive service are also frequently mentioned as positive aspects, with many consumers expressing their intent to be repeat customers. However, some customers also noted occasional issues with quality, such as knotted wood surfaces or poorly filled nail holes. A few people experienced longer than expected delivery times or problems with damaged shipments, including instances where products were never received due to transit damage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and craftsmanship. Many customers praise the superb... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and timely delivery, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and were pleased... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around... See more

Rated 5 out of 5 stars

The canvas is perfectly made; the canvas is taught and square. Great supports too. Nothing cheap or flimsy about it. The shipping “container” is exceptional and reusable. I will be a repeat customer,... See more

Rated 5 out of 5 stars

I’m so grateful for the quality products, easy ordering and speedy delivery of CanvasLot. There is only one other company who offers custom wood panels and they are very difficult to deal with, not to... See more

Rated 5 out of 5 stars

The company gave me exactly what I wanted to the exact dimensions. They shipped all my panels in a very sturdy reusable box which I will be using to transport the final paintings to the collector. It... See more


Company details

  1. Art supply shop

Information provided by various external sources

At CanvasLot.com, every canvas is custom-built and hand-stretched to perfection. Get any size you need from a 6 inch mini canvas up to a huge 8ft large blank canvas and have it delivery to your door step. Focus on your art and let us do the rest.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Color Me Impressed

I ordered two wooden double gessoed canvas boxes. I love how they have so many different size options. I was very impressed with how well the products were packaged and shipped, as well as the items arriving within the estimated window. The products were gessoed very well as I expected, so color me impressed. I will definitely be re-ordering from them again and recommending anyone to this website. Thank you Canvas Lot.

28 October 2023
Rated 3 out of 5 stars

Inadequate protection for shipping

I have emailed twice about damage during shipping and have not received a response from you.

1 November 2023
CanvasLot logo

Reply from CanvasLot

Hi Melanie,
We apologize for the inconvenience. Our customer service team is reaching out to you today via email and phone call to learn more about the situation. Please know that we are committed to getting this matter resolved to your satisfaction.

You can also call (1-877-978-1109 CanvasLot) or email us at your convenience for further assistance and we will be glad to help. We look forward to hearing from you.

Rated 5 out of 5 stars

Top shelf!

As consumer products go, pre-stretched artists' canvas is a niche. That's why it was such a pleasant surprise to discover a company providing great products and first-rate service to this small world. I can't think of a reason to buy pre-stretched canvas anywhere else. Two thumbs way up!

11 October 2023
Rated 5 out of 5 stars

Oops!

OMG! I sent in a review for this company thinking it was another company I use for reproductions…. I am soooo embarrassed! This is a 5 star company all the way! I ordered 2 special order boards and they were smooth and perfect. They were packed so well that I kept everything so I can use it all when I ship the paintings to my client.

15 September 2023
Unprompted review
Rated 1 out of 5 stars

I still don’t have my canvas

I still don’t have my canvas! What went wrong with you? I p as I’d for the 2 canvases, a lot of money and never received them. I would like a refund as soon as possible.

15 September 2023
CanvasLot logo

Reply from CanvasLot

Hello Donna, according the FedEx tracking number, your orders was delivered on September 18 (9/18/23 at 1:00 PM). We are contacting FedEx to look into this shipment and will be in touch with you soon.

You can also call our customer service at your convenience at 1-877-978-1109.

Thank you for your patience while we are looking into this matter.

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