CanvasLot Reviews 1,037

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and sturdy materials used. Many appreciate the careful packaging, often highlighting the robust and reusable shipping containers that ensure items arrive in perfect condition. The ease of ordering and the responsive service are also frequently mentioned as positive aspects, with many consumers expressing their intent to be repeat customers. However, some customers also noted occasional issues with quality, such as knotted wood surfaces or poorly filled nail holes. A few people experienced longer than expected delivery times or problems with damaged shipments, including instances where products were never received due to transit damage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and craftsmanship. Many customers praise the superb... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and timely delivery, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and were pleased... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around... See more

Rated 5 out of 5 stars

The canvas is perfectly made; the canvas is taught and square. Great supports too. Nothing cheap or flimsy about it. The shipping “container” is exceptional and reusable. I will be a repeat customer,... See more

Rated 5 out of 5 stars

I’m so grateful for the quality products, easy ordering and speedy delivery of CanvasLot. There is only one other company who offers custom wood panels and they are very difficult to deal with, not to... See more

Rated 5 out of 5 stars

The company gave me exactly what I wanted to the exact dimensions. They shipped all my panels in a very sturdy reusable box which I will be using to transport the final paintings to the collector. It... See more


Company details

  1. Art supply shop

Information provided by various external sources

At CanvasLot.com, every canvas is custom-built and hand-stretched to perfection. Get any size you need from a 6 inch mini canvas up to a huge 8ft large blank canvas and have it delivery to your door step. Focus on your art and let us do the rest.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great stretched canvas

Great stretched canvas. Wonderful stretcher bars! I do wish they had a couple other choices for types of canvas as the weave is definitely a medium weave. So I will experiment with a couple extra coats of just so in my studio. there was also a small damage issue, which was resolved.

They produce for me, custom size canvases, which is fantastic

19 February 2024
Rated 5 out of 5 stars

Well made!

The canvases are well made and beautiful. My requests were met with professionalism and courtesy. This was a great experience.

29 January 2024
Rated 5 out of 5 stars

Canvas Lot Purchase

Canvas Lot Purchase
I had a great experience ordering two custom canvases from Canvas Lot. The canvases came very well made and to the exact dimensions I needed them to be. I was surprised how fast they were able to make and deliver them to me; only two weeks after ordering. I plan on ordering from Canvas Lot again in the future.

12 January 2024
Rated 5 out of 5 stars

I ordered for canvas from this company

I ordered for canvas from this company. Two of them were 7’x9’. These are not inexpensive! They arrived damaged from shipping and were torn (so obviously unusable).

I emailed the company and they very quickly tuned around two brand new canvases and got them right out to me. I was very happy with how quickly they resolved the issue that wasn’t their fault.

The quality is superb and the customer service is excellent- this is the only company I will use going forward

5 December 2023
Rated 5 out of 5 stars

Very Pleased

The canvases that I ordered were very good quality, made with care, and shipped professionally. Production took a little longer than expected but I ordered over the holiday season so that is understandable. Will order again in the future.

8 December 2023
Rated 1 out of 5 stars

BEWARE! You won't get your canvas

Ordered a $1500 Canvas and it never arrived. It turns out that they sent it to a whole different state. They have not been helpful in resolving the issue. DO NOT PURCHASE FROM THEM!!!!!!!!!!!!!!!!!!!! You will get robbed!

19 December 2023
Unprompted review
CanvasLot logo

Reply from CanvasLot

Hi Jaime and Barbara,

Thank you for taking my call today and getting the clarification about the wrong tracking number we have emailed. We do apologize on this matter. Rest assured as mention over the phone, your order has been picked up by the freight company yesterday. We have emailed you the correct tracking number.

Please feel free to call (1877 9781109 - Monday to Friday 9am-6pm) or email us for further assistance and we will be glad to help. Thank you and have a great day.

Rated 5 out of 5 stars

The quality is superb

My canvas arrived in perfect condition. I was a bit nervous about the quality, because this was my first order with you, but the quality is superb. I wasn't expecting it to arrive in such a sturdy box, fortunately the UPS driver was willing to carry it into the house for me. I also love it that I got a second custom canvas for the price of one, because of your special offer - I lucked out on that one!

25 November 2023
Rated 3 out of 5 stars

Received wrong size

Although the quality of what I ordered was very good, I did not receive the correct size of what I ordered. I am not sure what happened, but I ordered a 48x54x2" wood panel, however I only received a 6x54x2". Something must have gone wrong in the ordering process. I am disappointed that I did not catch this error until it was too late and I missed out on the 2 for 1 sale you were running and now have 2 panels in a size I do not need.

2 November 2023

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