I am located in the United States and was concerned about the Tariff exemption lifting. The Canyon Store rapidly ships my order before the deadline. I have bought a lot of gear from them over the year... See more
Company replied
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See what reviewers are saying
I am located in the United States, and generally get as much of my canyon gear from local shops and people I know. We have gone through several canyoneering bags, and my wife is convinced this bag w... See more
Company replied
Received item on time ,however at the time of collection been told to pay £55 customs fees. I would have reconsider my purchase if I knew I had to pay customs fees on top of the delivery charges,... See more
Company replied
Excellent service. Canyon Store was amazing as I ordered a pair of boots for my brother and the courier in the UK delivered it elsewhere , without us being able to track it down. The customer service... See more
Company replied
Company details
Written by the company
The Canyon Store (www.canyonstore.be) was founded in 2008 by Daniel Buvens. Since then it's been the number one place to be for all your canyoning gear.
Contact info
Firmin Jacobslaan 44, 3545, Halen, Belgium
- + 32 497 35 89 94
- daniel.buvens@canyonstore.be
- canyonstore.eu
4.6
Excellent
386 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reasonable price
Reasonable price, also good freight charge. Pleasantly surprised at how quick they posted and delivered. 8 days from Belgium to Australian Bush.
21 February 2018
Unprompted review
Great communication and service
My order was shipped quickly and returning one of the unused items went smooth. Thanks for the good communication and service!
15 February 2018
Unprompted review
Always a very quick and excellent …
Always a very quick and excellent service! Thanks for that!
9 February 2018
Unprompted review
at canyonstore I found what I was …
at canyonstore I found what I was looking for, at an exelent price. Delivery was smooth. No complaints whatsoever.
7 December 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks, and enjoy your canyoning trip!
Trustworthy people
Trustworthy people. Quickly dispathed, worth every penny of it
29 November 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thank you!
Service is excellent!
30 October 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for the review. CanyonStore.be is _always_ trying to make the service better, and your review encourages us to become a little bit better day after day....
Reply from The Canyon Store (CanyonStore.be)
Thanks, and enjoy your canyoning knife.
Fast and funktional delivery.Everything …
Fast and funktional delivery. Everything okay.
8 October 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for your feedback. Remember to check back regularly, because we will also add caving (speleo) material soon!
Good and fast service
Material came very fast, very friendly person at the phone, who cared about good service. Thanks!
6 October 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for the feedback! We always try to give the best possible service.
Bestard Canyon guide Ladies Boots …
Thank you for helping to make this purchase stress free. Excellent communication, very fast delivery to the uk. Great product. Thank you.
29 September 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks!
Good for International Orders
Great store for ordering internationally to Taiwan. First order went without a hitch and we got what we needed at a great price in a few weeks. I do wish there was a wider selection of anchoring gear/wetsuits etc.. So hard to get these things where we are!!
19 September 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for the review! Your 5 star review helps us to get even better in the future.
Highly advisable.
Nothing to say; easy shop, fast sending, good reception. I'm sure I will shop more canyoning stuff in the near future.
18 September 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for your feedback. Remember to check back on a regular basis because we add new products on a daily basis. At this moment www.canyonstore.be already has more than 350 different items in stock!
Order on Monday and Tuesday delivered
24 August 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks for your review!
poor packaging
18 August 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Dear Philippe,
Your parcel was delivered on 8 August at 11:25. From your comment I can deduct that something was wrong with the packaging. Were your products damaged? If so, you should let us know as soon as possible, because the packages have insurance. If your package or goods are damaged upon arrival you should send us pictures and/or call us so that we can do something about us. All our parcels are prepared with love and care, so we hate to see that this happens. Unfortunately you did not contact us, and this review is the first comment we hear from you, and by now it is too late to file a complaint at the courier service. Next time, call us first before posting a bad review.
Thanks and have a nice day!
Kind regards,
Daniel Buvens
Founder/Owner The Canyon Store
Quick shipping
Quick shipping, already had all of my gear (9) individual pieces within 3 days
4 August 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks!
Super service
Super service, very nice, useful and fast reply to mails and questions ! And very fast delivery !
29 July 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thanks!
Reply from The Canyon Store (CanyonStore.be)
Thanks for the feedback. Feel free to recommend www.canyonstore.eu to all your friends!
Reply from The Canyon Store (CanyonStore.be)
Thanks!!
Fast delivery
14 July 2017
Unprompted review
Reply from The Canyon Store (CanyonStore.be)
Thank you for your 4 star review. What can we do better in the future to earn 5 stars?
Reply from The Canyon Store (CanyonStore.be)
Thanks!
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