The lack of clear stats and expensive fees is a mess, they ignored my payout entirely. #Echo #Mines. On #trustpilot logical and focused on timing, which makes the gains feel very professional and repe... See more
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No reciban llamadas del equipo de capex, solamente quieren tomar todo tu dinero, no quieren que retires el capital. Please do not use this platform its a scam, they try to make you think you're ma... See more
Company replied
Dont fall for this SCAM! They ask you to deposit money, then they ask you to open "very safe" for the account large number of positions and then they keep on asking to deposit more to sustain the mark... See more
Totally Scam and fraud Stay away ,I have very worst experience ,they will always call you with vpn used number ,will ask you to deposit and invest ,but when you want to withdraw they will not proce... See more
Company replied
Company details
About CAPEX.com
Written by the company
At CAPEX.com, we empower traders to navigate the financial markets with confidence and precision. Our mission is to provide cutting-edge tools, comprehensive resources, and a seamless platform experience to help you make informed trading decisions. This commitment has earned us recognition from industry leaders and the trust of thousands of traders worldwide.
Why Choose CAPEX.com?
- Comprehensive Market Access: Trade over 2,100 markets, including CFDs on stocks, forex, crypto, indices, shares, commodities, ETFs, and bonds. From seasoned traders to beginners, we cater to every trading style.
- Smart Tools, Smarter Trading: With tools like our integrated AI-driven sentiment analytics, economic date, and a world-class education hub, CAPEX.com equips you to trade smarter, not harder.
- Award-Winning Excellence: Recognized globally for innovation and customer satisfaction, including accolades for our advanced trading platform and education resources.
Contact info
Seychelles
- capex.com
Breach of guidelines
Hundreds of desperate calls to push their service
I looked at the reviews for Capex.com and they were very low. Reviews were generally complaints about losing money and not being able to withdraw money once deposited, so I didn't invest with them. But they keep calling many times a day to try and push their service - I feel they are desperate, no proper company with a good service needs to push that hard to get sales.
I have already sent an email to their customer support but their desperate calls still keep coming several times a day.
18 September 2025
Unprompted review
Reply from CAPEX.com
Thank you for sharing your feedback. We are sorry to hear about your experience and understand how repeated contact can be frustrating. Please be assured that Capex.com operates transparently and in full compliance with all applicable regulations, and we strive to provide a professional and secure trading environment for all our clients.
We take your comments seriously and would like to review your case in detail to ensure your contact preferences are fully respected.
In order to provide a proper response, we kindly ask you to contact us at support.sc@capex.com, including your account details and any additional information that may help us locate it.
Thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns directly.
— The CAPEX.com Team
Totally Scam and fraud
Totally Scam and fraud
Stay away ,I have very worst experience ,they will always call you with vpn used number ,will ask you to deposit and invest ,but when you want to withdraw they will not process immediately,I lost all my money
My brotherly and friendly advise to stay away and don't trust this platform at all
13 September 2025
Unprompted review
Reply from CAPEX.com
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. Please allow us to assure you that Capex.com operates transparently and in full compliance with all applicable regulations. We never engage in fraudulent activities, and we take such claims very seriously.
Our goal is to provide a secure and professional trading environment, with clear procedures for deposits and withdrawals. Withdrawal requests are processed in accordance with our policies and regulatory requirements, and our support team is always available to assist if any delays occur.
In order to review your case in detail and provide you with a proper response, we kindly ask you to contact us at support.sc@capex.com, including your account details and any additional information that may help us locate it.
We appreciate you bringing this matter to our attention and look forward to the opportunity to assist you directly.
— The CAPEX.com Team
Recieved call
I recieved call from customer service. After i checked reviews. And i decided to be away from this company. Because i had many same experience with many companies. I can tell u 95 percentage companies are frauds. One RM frankly told me. If your deposited money wash out. They will get more commission from international exchanges. The international exchanges especially from US sitting there for making money. Not to give away money. It is a modern and legit way of looting money from all over world without having any invasion. So be care full. Don't invest your hard earned money. Invest in your country either fixed deposit or mutual fund. Or buy physical gold and keep it safe place. Or buy gold bond issuing from government authorities. Jai hind. Satyame va jayadhe. Fight against frauds. Spread this message.
8 September 2025
Unprompted review
Reply from CAPEX.com
Thank you for sharing your feedback with us. We understand your concerns and completely respect your decision to be cautious, especially given your past experiences with other companies.
Please allow us to assure you that Capex.com operates transparently and in full compliance with all applicable regulations. Our clients’ trust, safety, and satisfaction are our top priorities — we never profit from client losses or engage in any misleading practices. Our mission is to provide a secure, fair, and responsible trading environment for all our users.
We also appreciate your call for greater financial awareness and vigilance. It’s essential that everyone makes informed decisions and invests only with regulated, reputable institutions.
In order to review your case in detail and provide you with a proper response, we kindly ask you to contact us at support.sc@capex.com, including your account details and any additional information that may help us locate it.
— The CAPEX.com Team
Reply from CAPEX.com
We are truly sorry to read about your experience. In order to review your case in detail and provide you with a proper response, we kindly ask you to contact us at support.sc@capex.com, providing your account details and any additional information that will help us locate it.
This will allow us to investigate your situation and assist you in the best possible way.
— The CAPEX.com Team
Reply from CAPEX.com
We are truly sorry to read about your experience. In order to review your case in detail and provide you with a proper response, we kindly ask you to contact us at support.sc@capex.com, providing your account details and any additional information that will help us locate it.
This will allow us to investigate your situation and assist you in the best possible way.
— The CAPEX.com Team
Scam...
Scam.... Scam... Scammm... Frauds.. Complete frauds... Don't invest...cheating.... Your cash will defenetly go...
1 August 2025
Unprompted review
Reply from CAPEX.com
We are sorry to read your review and the negative impression you have of our services. At CAPEX.com, we take such feedback very seriously and are committed to thoroughly reviewing each case.
We kindly invite you to contact us at support.sc@capex.com so we can look into your situation and provide the necessary assistance.
— The CAPEX.com Team
nakiadaltonn@ gmail ……..
Stay away from this platform !!! I hope I can assist someone they would allow you to deposit as much as you can to invest and when it’s time to make withdrawals that’s when the real problem start they denied my withdrawal request countless time but fortunately I explained everything to my colleague at work and she recomended platform that help me resolve all my pending withdrawal within few days . Don’t fall victim
27 July 2025
Unprompted review
Reply from CAPEX.com
Hello Nakia, thank you for sharing your feedback. We take such concerns very seriously, as client satisfaction and transparency are our top priorities. We have requested your contact details in order to investigate and assist you, but unfortunately, we have not received any response.
Please contact us directly at support.sc@capex.com
so we can verify your account and help resolve this matter as quickly as possible.
We remain committed to supporting our clients and ensuring a safe and fair trading experience.
Fraud
Hi
i want to keep posting reviews as Capex.com is Scam company that will take all your money! please do not invest with them cause you are going to lose everything like i did.
I will never stop to write about them!!!
4 February 2025
Unprompted review
Reply from CAPEX.com
We’re truly sorry to hear about your experience. At CAPEX.com, we take all feedback seriously and are committed to transparency and the security of our clients’ funds.
To properly investigate your case and provide assistance, we kindly ask you to share the email address you used to register with us. Alternatively, feel free to contact our support team directly at support.sc@capex.com, and we will do our best to look into this matter as soon as possible.
Please rest assured that we are here to help and clarify any concerns you may have.
— The CAPEX.com Team
Fraud.com
It's not capex.com. It should be fraud.com. don't invest even single penny in it. They eat our hardearn money. Please don't believe in it. It's 100% fraud.
2 June 2025
Unprompted review
Reply from CAPEX.com
We’re truly sorry to hear about your experience. At CAPEX.com, we take all feedback seriously and are committed to transparency and the security of our clients’ funds.
To properly investigate your case and provide assistance, we kindly ask you to share the email address you used to register with us. Alternatively, feel free to contact our support team directly at support.sc@capex.com, and we will do our best to look into this matter as soon as possible.
Please rest assured that we are here to help and clarify any concerns you may have.
— The CAPEX.com Team
Very bad experience
First of all they are not ready to listen to my issues.. I am requesting them to let me take out my money and the lady on the other side is keep on talking about new investment. Pls let me take out my money.. very bad experience. Have not yet Made any income for the last 2 months..
19 June 2025
Unprompted review
Reply from CAPEX.com
Hi Zawar,
We’re very sorry to hear about your experience, and we understand how frustrating this situation must be. Please know that your concerns are important to us, especially when it comes to fund withdrawals and client support.
Our goal is to support our clients with both transparency and professionalism. We’ve requested your contact details to investigate this matter further and ensure that your withdrawal request is handled appropriately. If you haven’t already, please contact us directly at support.sc@capex.com so we can assist you without delay.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
Pranav from Capex spams day and night
marketing team from Capex spams day and night. Don't even give them your phone number, I get spams at least 5 times a day
18 June 2025
Unprompted review
Reply from CAPEX.com
Hi Mohan,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating unwanted messages can be, and we sincerely apologize for the inconvenience caused.
At Capex, we take feedback seriously and are actively working to review our communication practices to ensure they're respectful and non-intrusive. If you'd be willing to share your contact details privately, we’ll immediately remove you from all our outreach lists and investigate the issue further.
Thank you again for your feedback—it helps us do better.
Best regards,
Even after 10 days till now i can't…
Even after 10 days till now i can't make withdrawal to my money in the wallet for long and sophisticated procesures, support e-mail are not effectively responding, a journey of too long waiting for withdrawal, you want my account??? Look at withdrawal history and see by yourself the too long procedures, keep telling you "under review".
My Account is CU1474158
6 June 2025
Unprompted review
Reply from CAPEX.com
Dear Abed Allan,
Thank you for sharing your feedback. We sincerely apologise for the inconvenience and frustration you experienced during your withdrawal process. We understand how important timely access to your funds is.
Please note that your withdrawal was successfully processed and paid within 2 days after submission. While we do our best to ensure a smooth experience, there are rare instances where additional verification is required to protect your account and comply with regulatory standards, which may cause short delays.
We truly value your trust and are actively working to streamline our procedures for an even faster experience in the future. If you have any further concerns or need assistance, please don’t hesitate to reach out to our Customer Support Department.
Kind regards,
CAPEX.com Team,
This people are froud they are good…
This people are froud they are good till you deposit money.with sweet words. Later they will put you in situation and ask for more money deposit. Software is also not easy to understand they don't guide you. At all. Never join them. Froudesters
26 May 2025
Unprompted review
Reply from CAPEX.com
Hi Syed,
Thank you for sharing your feedback. We’re sorry to hear about your experience and take your concerns seriously.
We’ve looked into our system, but unfortunately, we couldn’t locate any account or contact details matching the information you’ve provided. To help us investigate further and assist you properly, please reach out to us directly at support.sc@capex.com.
At Capex, we’re committed to transparent service and ongoing support for all our clients, and we’d like the opportunity to resolve this matter with you directly.
We look forward to hearing from you.
Best regards,
withdrawal impossible, lack of transparency
It's very easy to deposit money for what is called "investing", but it will be mission impossible to withdrawal your money even with a losses, you will feel you are begging and its not your money, another thing dont accept to recive a credit from them even one cent, as it will be the journey to trade with millions before they release the restrictions on your account.
Very Bad experience with withdrawal, I didn't recommend dealing with them at all.
The market maker never loses; the trader is the biggest loser.
28 May 2025
Unprompted review
Reply from CAPEX.com
Hi Aabed — thank you for your honest feedback, and I’m sorry the terms weren’t clearer up front.
Just to clarify: Bonuses come with trading volume requirements before they, or related profits, can be withdrawn. These requirements vary depending on the campaign and are available here: https://capex.com/en/promotion
Your status: We’ve requested your account details and will be able to update you as soon as we receive them and review your trading progress.
In order to assist you properly and provide the specific steps for your case, we first need to receive your account details.
We aim for zero surprises—thanks for holding us to that standard.
Good trading tools, but be careful.
I began my experience with this company several years ago, when I invested a small amount, but I gave up after losing it. Then very recently, after persistent contact from several of their agents, I gave it another try and invested a few thousand, relying on the support of their account advisors. My experience was that they care about depositing money with them. Some of their advisors will tempt you with offers such as a 200 percent bonus and 3 protected orders, which means if you lose them, you will be refunded the amount you spent. However, not all of their agents would tell you that this only applies to the first 3 positions you open. They ensure your first positions are profitable by choosing them carefully, but after that, they start treating your money like Monopoly game money. When you start losing, they will persuade you to deposit more to save your investment, trapping you in a cycle. To withdraw money, you will have to pay back the bonus you were given on the deposit or the protected orders, multiplied by a high number, making it very hard to withdraw your money. Most of their advisors are not really experts; they are more like salesmen.
The Trading Central is unreliable and often late in providing crucial information about the market.
On the other side, this company offers advanced trading tools; their platform and mobile app are easy and user-friendly. Their customer support team are responsive.
To be fair, the very last team I worked with was decent and provided me with a lot of honest and professional guidance.
8 June 2025
Unprompted review
Reply from CAPEX.com
Dear Customer,
We are sorry to hear that you have faced difficulties while withdrawing from Capex. We would highly appreciate it if you could contact our support team via support.sc@capex.com and provide more details about this issue. Our support team will look into this problem and will further assist you on this.
The Capex Team 🚀
You say will assure to investigate
You say will assure to investigate? Bloody thieves!!!! Sending emails to ur customer service useless. They never respond!!!!
29 April 2025
Unprompted review
Reply from CAPEX.com
Dear Customer,
We are sorry to hear that you have faced difficulties while withdrawing from Capex. We would highly appreciate it if you could contact our support team via support.sc@capex.com and provide more details about this issue. Our support team will look into this problem and will further assist you on this.
The Capex Team 🚀
Lost money, you will never be able to withdraw.
No matter how much you deposited, if you accepted a bonus, they will never let you make withdrawals, even if it exceeds the bonus, even if it is less than your deposit, once you deposit money, it is lost money. They will never let you make a withdrawal, they will give you numerous excuses, both customer service and your advisor, they insist that if you deposit more money everything will be easier. The best thing to do is accept that what you deposited was lost, burn the account, that way at least the money will not be kept by Capex and look for a broker that is not full of thieves and that is not regulated. Do not deposit a single cent there, it is lost money
22 April 2025
Unprompted review
Reply from CAPEX.com
Dear Customer,
We are sorry to hear that you didn't have the best experience with Capex. Any feedback, whether positive or negative is much appreciated as we always aim to improve our services with our customers in mind.
You can rest assured that we will investigate this further. Please send an email to support.sc@capex.com and describe the issues you would like us to help you with. Our support team will be happy to further assist you with this.
The Capex Team 🚀
It’s a scam I think
It’s a scam I think. When u ask for withdrawal they will abandon u. I deposited 5000 dollars and when I want to withdraw after trading and earned some profits they r not letting me withdraw my own deposit. This company is full of shit employees who will push u to deposit more and more and trade aggressively.when time for withdrawal comes they will not respond
22 March 2025
Unprompted review
Reply from CAPEX.com
Dear Customer,
We are sorry to hear that you didn't have the best experience with Capex. Any feedback, whether positive or negative is much appreciated as we always aim to improve our services with our customers in mind.
You can rest assured that we will investigate this further. Please send an email to support@capex.com (mailto:support@capex.com) and describe the issues you would like us to help you with. Our support team will be happy to further assist you with this.
The Capex Team 🚀
misleading commitments to attract investors
These guys are too much pushing on call, even after telling them I am not interested they do not listen and keep on calling and bothering. They make misleading commitments to attract investors.
20 March 2025
Unprompted review
Reply from CAPEX.com
Dear Customer,
We are sorry to hear that you didn't have the best experience with Capex. Any feedback, whether positive or negative is much appreciated as we always aim to improve our services with our customers in mind.
You can rest assured that we will investigate this further. Please send an email to support.sc@capex.com and describe the issues you would like us to help you with. Our support team will be happy to further assist you with this.
The Capex Team 🚀
If you are lonely, go to CAPEX: they call you constantly
You know something is wrong if they call you more than your family. Unwanted calls, ignoring requests to stop calling, and keep pursuing at inconvenient moments.
They are bombarding you with emails and you cannot unsubscribe.
I do not know if they are good becasue I was so fed up that I left.
Compliments to the help desk by the way!
17 March 2025
Unprompted review
Reply from CAPEX.com
Dear Client,
We appreciate your feedback and are sorry to hear about your experience. Our goal is to provide a professional and respectful service, and we certainly do not want our communication to feel overwhelming.
If you would like to adjust your communication preferences or opt out of calls and emails, please contact our support team at support@capex.com, and we will ensure your request is processed promptly.
Thank you for your time, and we appreciate your compliment to our help desk team!
Best regards,
The Capex Team 🚀
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