Capify Reviews 711

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the process incredibly easy and stress-free. The service is frequently described as prompt, straightforward, and supportive, with many appreciating the clear communication and quick turnaround times for funding. However, some people were dissatisfied with the company's policy regarding start-up businesses, noting that they were unable to secure a loan. Additionally, a few reviewers expressed concerns regarding the use of their personal information, and some mentioned a lack of communication and an experience of being asked for numerous documents without a clear resolution.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Customer service

Consumers express high satisfaction with customer service. Reviewers consistently highlight the... See more

User experience

Users describe positive interactions with user experience. Many customers report excellent experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.... See more

Company replied

Rated 5 out of 5 stars

Clare was fantastic, every step of the way. Very communicative and easily contactable. The whole process was completed very quickly. Her friendly and approachable manner made the whole experience very... See more

Company replied

Rated 5 out of 5 stars

Well what can I say other than top notch experience and wonderful customer service, hand held all the way through with your own adviser and constant updating. When borrowing money, it can be a real... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Capify and honestly the whole experience was great. The team was professional, fast and really responsive from the start. The entire process took less tha... See more

Company replied


Company details

  1. Non-bank financial service

About Capify

Written by the company

Capify was founded in 2008 during the height of the global financial crisis, as an avenue to assist financially struggling UK SME’s that did not qualify for traditional lending options. Understanding how difficult it can be to attain business funding, Capify is here to make this process as simple and quick as possible getting funding in your hands in under 24 hours.

Get funding from £5,000 to £1,000,000 for any business purpose - from working capital or purchasing new equipment. Capify loans are repaid in small, manageable fixed payments, to help you manage cash flow. With our simple application process, loan calculators, and a great team ready to guide you through the process, you can check your eligibility online in 30 seconds.

If you've been trading for over 12 months and have a monthly turnover of £10,000 apply online today and you could have the funds in your account the same day.

Capify is not a bank and may be able to help you when a traditional lender might not. We look at different lending criteria and will consider all credit profiles, with every loan application decided by a human, not an algorithm. We’re proud to have a team of dedicated professionals who can help guide business owners through the process and find the best solutions for them. For this reason, we’ve built a strong community of customers who come back to us time and time again. We place a lot of emphasis on human communication over tech. Whilst we think that tech is important and delivers a fast process from application to receiving your funds, you’ll also have a dedicated point of contact who will always be available at the end of the phone if you’ve got a question. We also have a team of real people who look over every single deal. 

   

Capify - Business Funding Made Simple

Written by the company

Raise up to £1,000,000
Our application process is made simple and fast with our dedicated account managers to assist you all the way.
We've funded over £1.2 billion globally and supported over 20,000 businesses.
We know business owners require finance for many reasons whether you want to buy stock or equipment, expand marketing or hire additional staff, our funding and flexible repayments are perfect for the growth of your business.

Contact info

Promotion box for Capify

Trusted by thousands of SMEs

Whatever your business goals, a Capify loan can help you get there.

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

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Rated 5 out of 5 stars

Such a quick and easy process and…

Such a quick and easy process and sorted within 24 hours.

Clare was fantastic, guiding me through the process at every point, explaining in detail and easily what the process involved.

Clare was very approachable and professional which made the whole application easy for us.

Great customer care and giving updates regularly on the progress of the application. Did not have to call and ask them once what stage it was at.

Thanks Clare

Highly recommend

11 November 2024
Unprompted review
Capify logo

Reply from Capify

We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback, we'll pass this on to Clare!

Rated 5 out of 5 stars

Fabulous

Craig was amazing and helped us secure the short term financing our business needed. Highly recommended

7 November 2024
Unprompted review
Capify logo

Reply from Capify

We're so pleased to hear about your positive experience with Craig! We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Sam was an absolute pleasure to deal…

Sam was an absolute pleasure to deal with. He explained the full situation to me clearly and did not push at any stage. He kept me updated throughout the full process. I would highly recommend calling and asking to speak with Sam should you require funding.

8 November 2024
Unprompted review
Capify logo

Reply from Capify

We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback, we'll pass this on to Sam!

Rated 5 out of 5 stars

Very good experience ..

Very good experience ... no fuss, no hassle and Seb Whitehead made everything very easy. Would definitely recommend

5 November 2024
Unprompted review
Capify logo

Reply from Capify

Thanks for taking the time to share your feedback, Andrew, we'll be sure to pass this on to Seb!

Rated 5 out of 5 stars

Speedy support and great flexibility

Favour was really quick to support and get our funding sorted in the timeframe needed. Amazing service and a great solution.

1 November 2024
Unprompted review
Capify logo

Reply from Capify

Thank you for kind words and for taking time to leave us a review. We're so pleased you had a great experience with Favour, we'll pass your feedback on!

Rated 5 out of 5 stars

It was Great pleasure working with…

It was Great pleasure working with Capify very straightforward process got Funded same day . Will recommend for new businesses.

6 November 2024
Unprompted review
Capify logo

Reply from Capify

We're so pleased to hear about your positive experience with Capify! We appreciate your kind words and are glad you found the process straightforward and efficient.

Rated 5 out of 5 stars

Sam Thompson has been great!

Sam Thompson has been great to work with. Everything clear and simple. Within a day he had our funding needs sorted. Highly recommend Capify and Sam Thompson.

5 November 2024
Unprompted review
Capify logo

Reply from Capify

Thank you so much for your review. We're so pleased that we were able to support your business so quickly, we'll pass your feedback to Sam!

Rated 5 out of 5 stars

Great company very professional our…

Great company very professional our dealings were with Adam Lamb and I can’t sing his praise enough, his very understanding efficient and on the ball very positive and I would definitely highly recommend him and Capify to anybody looking or even considering funding great company to work with.

5 November 2024
Unprompted review
Capify logo

Reply from Capify

Thank you for taking the time to leave us a review, Tyrone. We're so pleased to hear that you had such a positive experience with our team and particularly with Adam.

Rated 5 out of 5 stars

Kyle was great

Kyle was great. Helpful and explained each stage thoroughly

23 October 2024
Unprompted review
Capify logo

Reply from Capify

Thanks for your review, Benjamin! We'll pass your feedback to Kyle

Rated 5 out of 5 stars

I was assigned to Joshua Walker who was…

I was assigned to Joshua Walker who was extremely professional and helpful. He explained to me the steps to take very clearly and answered all my questions with such professionalism. What would have been a stressful process was a walk in the park. Joshua is an asset to his team. Very happy customer

25 October 2024
Unprompted review
Capify logo

Reply from Capify

Thanks for your review, we're so happy you had a great experience with Joshua. We'll be sure to pass on your feedback!

Rated 1 out of 5 stars

So aggresive with cold calls every…

So aggresive with cold calls every week, seriously. Even thou number is registered for no cold calling with TPS but they can't be bothered to follow protocol so I'll report them next time they call again!

15 October 2024
Unprompted review
Capify logo

Reply from Capify

Thank you for your feedback. We're very sorry to hear that our contact attempts have caused frustration. We aim to follow all relevant regulations which extends to the TPS registry, and we take these matters very seriously.

Our team makes contact with any individual who have initiated an application with us, specifically to provide assistance with the process. There is never any obligation to proceed and we always respect our customers contact preference where notified.

We'd love the opportunity to discuss this with you. Please can you contact help@capify.co.uk so that we can locate your account and update your preferences accordingly.

Thank you



Rated 5 out of 5 stars

SAM MY TOP GUY … very supportive goood…

SAM MY TOP GUY … very supportive goood customer services . HILLARIOUS GUY . Wil sure to keep in touch in future .

3 October 2024
Unprompted review
Capify logo

Reply from Capify

Thank you for your review, we're glad you had a great experience working with Sam. We'll be sure to pass on your feedback!

Rated 5 out of 5 stars

This is a company that do not mess…

This is a company that do not mess about. I was assisted by Sam Thompson and provided with a seamless process from start to finish within 24 hours of our initial call. There is no need to chase Sam as he is completely on top of the process and informed me as to what was happening at every stage with the company loan. Thanks again.

24 September 2024
Unprompted review
Capify logo

Reply from Capify

We're so pleased to hear about your positive experience with Capify and Sam in particular. We strive to provide our customers with a smooth and efficient experience, and it's great to hear that we achieved that for you. We appreciate your kind words and will share your feedback with Sam.

Rated 5 out of 5 stars

Sam was excellent

Sam was excellent! I got my buisness loan quite fast and kept me in touch with every step of the way

19 September 2024
Unprompted review
Capify logo

Reply from Capify

We're so glad to hear that you had a positive experience with Sam. Thank you for taking the time to provide us with feedback!

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