Capital Infusion Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and helpfulness, noting their ability to understand specific business needs and provide tailored solutions. The service is frequently described as efficient and quick, with many appreciating the rapid response times and the speed at which deals are closed. People also highlight the excellent customer service, emphasizing clear communication and a supportive approach throughout the process, often securing favorable pricing and loan options. However, some customers expressed dissatisfaction with certain aspects, specifically mentioning high commission fees and interest rates that they found preposterous. A few also noted a lack of transparency regarding collateral, expressing concerns about the clarity of their agreements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the efficiency and professionalism of the staff.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Price

Clients share positive opinions on price. Many reviewers found the rates to be much better than other... See more

Based on these reviews

Rated 5 out of 5 stars

Rio, my rep listen very specific to what my business operation was, and the needs of what I was seeking. I am in real estate as well as commercial construction, where cash for labor in between... See more

Company replied

Rated 5 out of 5 stars

I had very good experience with Infusion. This guys are very professional and actually they’re interested or not bad. I did work with other companies that land before they will never do what they say... See more

Company replied

Rated 5 out of 5 stars

I had the distinct honor to cross paths with Kip Langat with Capital Infusion on a challenging quest for needed capital. Kip rose to the challenge and work tirelessly with me to help me accomplish th... See more

Company replied

Rated 5 out of 5 stars

Kip from capital infusion did a great job helping our company obtain the funding we needed. He was very quick. Also, he was able to deliver more than what we have expected from him. I highly recommend... See more

Company replied

Rated 1 out of 5 stars

It was a very excellent experienced. The staff who attended my application was knowledgeable on how to provide services according to my preferences. Thank you so much Mr Cristian for the help . It wa... See more

Company replied

Rated 1 out of 5 stars

The company is well. The specialist that assisted this loan process is well trained and knowledgeable.

Company replied

Rated 5 out of 5 stars

Christian Quintana knew how to taking care of his client. A friendly call just to say Hi! and asking if I need something as far as funds for our business. As well as sending an email asking ... How's... See more

Company replied

Rated 5 out of 5 stars

I was going through a financial crisis. When all other companies kept denying me. Guillermo Loaiza approved my business loan when I needed it most. He is very professional and kind. He keep you inform... See more

Company replied

Rated 5 out of 5 stars

That is not the first time I have used Capital Infusion, and as in the other times, the support was excellent. They always offer and do their best for us. Many thanks, Cristian — please continue worki... See more

Company replied

Rated 5 out of 5 stars

Not only did they offer me the best loan options but they were also extremely efficient and clear about how the process works. I would recommend them to any small business in need of working capital.

Company replied

Rated 5 out of 5 stars

We are very impressed with Kip. He delivered to what he promised to do for the company within few hours. We were not really expecting him to get it done because others have not been able to get it don... See more

Company replied

Rated 5 out of 5 stars

The initial loan offer was a little underwhelming but my rep, Kip, did a fantastic job of going to bat for me to get me an offer that made sense. I really appreciate the effort he made, and the entir... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience working with Kip. From the very beginning, he demonstrated professionalism, knowledge, and a genuine commitment to helping me secure the funding I needed. He took t... See more

Company replied

Rated 5 out of 5 stars

The team at Capital Infusion has been instrumental in our growth over the last five years, helping us expand from a single small site to four large-scale locations. They are consistently professional,... See more

Company replied

Rated 5 out of 5 stars

My representative Kip did a great job walking me through the process and helping me get the best rate for my business. Was a pretty easy and seamless process

Company replied

Rated 5 out of 5 stars

First time working with this group and they were extremely efficient and professional. Nikholas was great and kept us informed every step of the way.

Company replied

Rated 5 out of 5 stars

This is not my first time working with Capital Infusion. Fortunately, each of my experiences has been exceptional. The level of professionalism and attention I receive from Mr. Cristian Piña is outsta... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and patient. I did not understand some parts of the financing process and some of the terms were new to me. He gave me time to get up to speed and was helpful in explain... See more

Company replied

Rated 5 out of 5 stars

Joseph my account rep was very communicative, provided clear answers and easy to read term sheets, and provided a great rate to meet my needs and a better offer than any others I received in this proc... See more

Company replied

Rated 5 out of 5 stars

Working with Kip was great. He made the process easy, brought several funding offers and got the process done in one day.

Company replied

Rated 5 out of 5 stars

I worked with Jacob , very easy process, very honest guy and got me funded quick. Fast and smooth financing

Company replied

Rated 5 out of 5 stars

Fast efficient helpful and honestly answered all my questions! Thanks Anthony for everything you did for me!

Company replied

Rated 5 out of 5 stars

- Christian Quintana from Capital Infusion, top notch customer service and communication!! He was on it from the jump and did all he could. Absolutely, recommend working with him he’s transparent... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very quick. Nickolas Lazo was the guy that helped me and did the best he could to make it happen Thank you.

Company replied

Rated 5 out of 5 stars

Excellent experience- very professional and swift. And the rates were far far better than any other lender. I strongly recommend Capital Infusion!

Company replied

Rated 5 out of 5 stars

Quick and easy process from start to finish! I needed capital, and CI came through!!!

Company replied

Rated 5 out of 5 stars

Was such an easy and smooth experience. From application to funding within 24hrs. Very professional and honest.

Company replied

Rated 5 out of 5 stars

Regular communication. Easy to deal with. Look forward to working with them again

Company replied

Rated 5 out of 5 stars

Kip is the best He is very professional and help in everything

Company replied

Rated 5 out of 5 stars

Dylan Rosenberg was really great into facilitating the process and help navigate the way into fast and simple financing.

Company replied

Rated 5 out of 5 stars

Ivan, my rep was terrific Kept me in the know.

Company replied

Rated 5 out of 5 stars

Kip is prompt and professional. He takes time to care about the clients situation and help accordingly.

Company replied

Rated 5 out of 5 stars

We had the best time with Patrick. Gave the best service and did everything possible to help us out. Very good service.

Company replied

Rated 4 out of 5 stars

I really appreciate the lengths Blake went to assure we could get a deal done. The cost of money is expensive vs traditional bank lending but much cheaper than dilutive equity. Look forward to doing m... See more

Company replied

Rated 3 out of 5 stars

First off, I wanted the deposit on a Monday and was told that the person calling me on the 'pre loan distribution' call could do that. During the call she seemed completely surprised when I told her... See more

Rated 3 out of 5 stars

I liked the the rep Ray Ortega from Capital Infusion, who was on the ball and quite assertive to gain the business. He can be reached at 954-634-5385. There were 4% commission fees and t... See more


Company details

  1. Loan agency
  2. Finance broker
  3. Non-bank financial service

Written by the company

Need a small business loan to get the working capital you need? Capital Infusion funding is the simplest and fastest way to get what you need to move your business forward. Apply in under 5 minutes today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent experience- very professional…

Excellent experience- very professional and swift. And the rates were far far better than any other lender. I strongly recommend Capital Infusion!

18 December 2025
Capital Infusion logo

Reply from Capital Infusion

Drew, thank you for trusting our team and taking the time to leave a review. We look forward to working with you in the future!

Rated 5 out of 5 stars

Fast helpful service

Great team to work with.

12 December 2025
Capital Infusion logo

Reply from Capital Infusion

Hi, thank you for putting your trust in our team. We are happy to hear that we provided a great experience. We look forward to working with you in the future!

Rated 5 out of 5 stars

The process was quick and easy!

The process was quick and easy!

11 December 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a review we are happy to hear our team was able to guide you through the funding process. We look forward to working with you in the future!

Rated 5 out of 5 stars

Easy process and application

My representative Kip did a great job walking me through the process and helping me get the best rate for my business. Was a pretty easy and seamless process

3 December 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for putting your trust in Kip and our wonderful team. We are happy to hear he was great to work with and helped provide an extraordinary funding experience. We look forward to working together in the future!

Rated 5 out of 5 stars

Rio - Loc

Rio, my rep listen very specific to what my business operation was, and the needs of what I was seeking. I am in real estate as well as commercial construction, where cash for labor in between payroll periods is a critical lifeline.

He quickly took my information quickly. Evaluated came back with offers. The deal was closed within a day and a half. Funding followed thereafter.

Very professional service, quick response quick results

Keith
Builder/Developer/Broker

22 November 2025
Capital Infusion logo

Reply from Capital Infusion

Keith, thank you for taking the time to leave a review. Rio prides himself on providing a seamless and stress-free funding process. He is one of our most knowledgeable representatives and works to ensure that his clients have all the information they need to make a decision. We look forward to working with you in the future!

Rated 5 out of 5 stars

Ivan is great too work with.

Ivan is great too work with.

20 November 2025
Capital Infusion logo

Reply from Capital Infusion

Nathaniel thank you for putting your trust in Ivan and our team. We strive to provide the best loan available to our clients. We look forward to working with you in the future!

Rated 5 out of 5 stars

Quick, easy and affordable

The initial loan offer was a little underwhelming but my rep, Kip, did a fantastic job of going to bat for me to get me an offer that made sense. I really appreciate the effort he made, and the entire process was very quick and easy.

11 November 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Phil thank you for taking the time to leave a review! Kip is one of our best representatives, he takes the time to make sure that everyone of clients has the ability to access the financing that makes the most sense for their business. We look forward to working with you in the future.

Rated 5 out of 5 stars

Quick and easy process from start to…

Quick and easy process from start to finish! I needed capital, and CI came through!!!

6 November 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a glowing review. Rio is a top-notch representative, he prioritizes his clients' needs and makes them a reality. We look forward to working with you in the future as well!

Rated 5 out of 5 stars

First time working with this group and…

First time working with this group and they were extremely efficient and professional. Nikholas was great and kept us informed every step of the way.

4 November 2025
Capital Infusion logo

Reply from Capital Infusion

Bob, thank you for putting your trust in us and our team. Nikholas strives to provide the best loan available to our clients. We look forward to working with you in the future!

Rated 5 out of 5 stars

High level of professionalism and…

High level of professionalism and courtesy. Also seamless.

17 October 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Orin thank you for putting your trust our team. We are happy to hear that he provided a great experience. We look forward to working with you in the future!

Rated 5 out of 5 stars

Fast and simple

Dylan Rosenberg was really great into facilitating the process and help navigate the way into fast and simple financing.

15 October 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Simon thank you for putting your trust in Dylan and our team. We are happy to hear that he provided a great experience. We look forward to working with you in the future!

Rated 5 out of 5 stars

They help you get what you need.

14 October 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Rafael thank you for putting your trust in us and our team. We strive to provide the best loan options available to our clients with a quick and easy process. We look forward to working with you in the future!

Rated 5 out of 5 stars

They worked fast and understood our…

They worked fast and understood our needs

2 October 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a glowing review and trusting our team with your business needs. We look forward to working with you in the future as well!

Rated 3 out of 5 stars

Deposit confusion & 1st pymt due too soon

First off, I wanted the deposit on a Monday and was told that the person calling me on the 'pre loan distribution' call could do that. During the call she seemed completely surprised when I told her I wanted the deposit Monday and not right then (Thursday). Although she took care of it, I believe she should have been given a heads up that that was going to happen.
The second issue is that this is supposed to be an 18-month loan (in my case) but I don't even get to use the money a full month before the first payment is due. I feel that the term is somewhat misrepresented when the first payment is due just 21 days after it is distributed. This, of course, is for the benefit of the lender and not the customer. Most annoying and disappointing.

27 September 2025
Rated 5 out of 5 stars

Kip is the best He is very professional…

Kip is the best He is very professional and help in everything

15 August 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for taking the time to leave a review! Kip is one of our best and most dedicated representatives, we are pleased to hear he provided a seamless funding process for you. We look forward to working with you in the future!

Rated 5 out of 5 stars

Taking care of his client

Christian Quintana knew how to taking care of his client. A friendly call just to say Hi! and asking if I need something as far as funds for our business. As well as sending an email asking ... How's everything? We really appreciate all his concerned.
Thanks! Christian, you treat us like a family.

5 September 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Jesse thank you so much for taking the time to leave a review. Christian is friendly and courteous, one of our best representatives always making sure his clients know he is there to help whenever they need him. We look forward to working with your business in the future!

Rated 5 out of 5 stars

Fast efficient helpful and honestly…

Fast efficient helpful and honestly answered all my questions! Thanks Anthony for everything you did for me!

11 September 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a glowing review. Anthony is a top-notch representative, he prioritizes his clients' needs and makes them a reality. We look forward to working with you in the future as well!

Rated 1 out of 5 stars

It was a very excellent experienced

It was a very excellent experienced. The staff who attended my application was knowledgeable on how to provide services according to my preferences. Thank you so much Mr Cristian for the help . It was really a lot of help to my small business .

9 September 2025
Capital Infusion logo

Reply from Capital Infusion

Carmen thank you for taking the time to leave a review! Cristian goes above and beyond for all of his clients, he prides himself on making the funding process seamless. We look forward to working with you in the future!

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