Capital Infusion Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and helpfulness, noting their ability to understand specific business needs and provide tailored solutions. The service is frequently described as efficient and quick, with many appreciating the rapid response times and the speed at which deals are closed. People also highlight the excellent customer service, emphasizing clear communication and a supportive approach throughout the process, often securing favorable pricing and loan options. However, some customers expressed dissatisfaction with certain aspects, specifically mentioning high commission fees and interest rates that they found preposterous. A few also noted a lack of transparency regarding collateral, expressing concerns about the clarity of their agreements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the efficiency and professionalism of the staff.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Price

Clients share positive opinions on price. Many reviewers found the rates to be much better than other... See more

Based on these reviews

Rated 5 out of 5 stars

Rio, my rep listen very specific to what my business operation was, and the needs of what I was seeking. I am in real estate as well as commercial construction, where cash for labor in between... See more

Company replied

Rated 5 out of 5 stars

I had very good experience with Infusion. This guys are very professional and actually they’re interested or not bad. I did work with other companies that land before they will never do what they say... See more

Company replied

Rated 5 out of 5 stars

I had the distinct honor to cross paths with Kip Langat with Capital Infusion on a challenging quest for needed capital. Kip rose to the challenge and work tirelessly with me to help me accomplish th... See more

Company replied

Rated 5 out of 5 stars

Kip from capital infusion did a great job helping our company obtain the funding we needed. He was very quick. Also, he was able to deliver more than what we have expected from him. I highly recommend... See more

Company replied

Rated 1 out of 5 stars

It was a very excellent experienced. The staff who attended my application was knowledgeable on how to provide services according to my preferences. Thank you so much Mr Cristian for the help . It wa... See more

Company replied

Rated 1 out of 5 stars

The company is well. The specialist that assisted this loan process is well trained and knowledgeable.

Company replied

Rated 5 out of 5 stars

Christian Quintana knew how to taking care of his client. A friendly call just to say Hi! and asking if I need something as far as funds for our business. As well as sending an email asking ... How's... See more

Company replied

Rated 5 out of 5 stars

I was going through a financial crisis. When all other companies kept denying me. Guillermo Loaiza approved my business loan when I needed it most. He is very professional and kind. He keep you inform... See more

Company replied

Rated 5 out of 5 stars

That is not the first time I have used Capital Infusion, and as in the other times, the support was excellent. They always offer and do their best for us. Many thanks, Cristian — please continue worki... See more

Company replied

Rated 5 out of 5 stars

Not only did they offer me the best loan options but they were also extremely efficient and clear about how the process works. I would recommend them to any small business in need of working capital.

Company replied

Rated 5 out of 5 stars

We are very impressed with Kip. He delivered to what he promised to do for the company within few hours. We were not really expecting him to get it done because others have not been able to get it don... See more

Company replied

Rated 5 out of 5 stars

The initial loan offer was a little underwhelming but my rep, Kip, did a fantastic job of going to bat for me to get me an offer that made sense. I really appreciate the effort he made, and the entir... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience working with Kip. From the very beginning, he demonstrated professionalism, knowledge, and a genuine commitment to helping me secure the funding I needed. He took t... See more

Company replied

Rated 5 out of 5 stars

The team at Capital Infusion has been instrumental in our growth over the last five years, helping us expand from a single small site to four large-scale locations. They are consistently professional,... See more

Company replied

Rated 5 out of 5 stars

My representative Kip did a great job walking me through the process and helping me get the best rate for my business. Was a pretty easy and seamless process

Company replied

Rated 5 out of 5 stars

First time working with this group and they were extremely efficient and professional. Nikholas was great and kept us informed every step of the way.

Company replied

Rated 5 out of 5 stars

This is not my first time working with Capital Infusion. Fortunately, each of my experiences has been exceptional. The level of professionalism and attention I receive from Mr. Cristian Piña is outsta... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and patient. I did not understand some parts of the financing process and some of the terms were new to me. He gave me time to get up to speed and was helpful in explain... See more

Company replied

Rated 5 out of 5 stars

Joseph my account rep was very communicative, provided clear answers and easy to read term sheets, and provided a great rate to meet my needs and a better offer than any others I received in this proc... See more

Company replied

Rated 5 out of 5 stars

Working with Kip was great. He made the process easy, brought several funding offers and got the process done in one day.

Company replied

Rated 5 out of 5 stars

I worked with Jacob , very easy process, very honest guy and got me funded quick. Fast and smooth financing

Company replied

Rated 5 out of 5 stars

Fast efficient helpful and honestly answered all my questions! Thanks Anthony for everything you did for me!

Company replied

Rated 5 out of 5 stars

- Christian Quintana from Capital Infusion, top notch customer service and communication!! He was on it from the jump and did all he could. Absolutely, recommend working with him he’s transparent... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very quick. Nickolas Lazo was the guy that helped me and did the best he could to make it happen Thank you.

Company replied

Rated 5 out of 5 stars

Excellent experience- very professional and swift. And the rates were far far better than any other lender. I strongly recommend Capital Infusion!

Company replied

Rated 5 out of 5 stars

Quick and easy process from start to finish! I needed capital, and CI came through!!!

Company replied

Rated 5 out of 5 stars

Was such an easy and smooth experience. From application to funding within 24hrs. Very professional and honest.

Company replied

Rated 5 out of 5 stars

Regular communication. Easy to deal with. Look forward to working with them again

Company replied

Rated 5 out of 5 stars

Kip is the best He is very professional and help in everything

Company replied

Rated 5 out of 5 stars

Dylan Rosenberg was really great into facilitating the process and help navigate the way into fast and simple financing.

Company replied

Rated 5 out of 5 stars

Ivan, my rep was terrific Kept me in the know.

Company replied

Rated 5 out of 5 stars

Kip is prompt and professional. He takes time to care about the clients situation and help accordingly.

Company replied

Rated 5 out of 5 stars

We had the best time with Patrick. Gave the best service and did everything possible to help us out. Very good service.

Company replied

Rated 4 out of 5 stars

I really appreciate the lengths Blake went to assure we could get a deal done. The cost of money is expensive vs traditional bank lending but much cheaper than dilutive equity. Look forward to doing m... See more

Company replied

Rated 3 out of 5 stars

First off, I wanted the deposit on a Monday and was told that the person calling me on the 'pre loan distribution' call could do that. During the call she seemed completely surprised when I told her... See more

Rated 3 out of 5 stars

I liked the the rep Ray Ortega from Capital Infusion, who was on the ball and quite assertive to gain the business. He can be reached at 954-634-5385. There were 4% commission fees and t... See more


Company details

  1. Loan agency
  2. Finance broker
  3. Non-bank financial service

Written by the company

Need a small business loan to get the working capital you need? Capital Infusion funding is the simplest and fastest way to get what you need to move your business forward. Apply in under 5 minutes today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Dedicated to taking care of his customer

I had the distinct honor to cross paths with Kip Langat with Capital Infusion on a challenging quest for needed capital. Kip rose to the challenge and work tirelessly with me to help me accomplish that goal. The next time I need help on finding capital, I will reach out to Kip, a very dedicated and hard worker for his customers

3 September 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Richard thank you for taking the time to leave a review! Kip is a dedicated and knowledgeable representative who works hard to ensure that his clients have the best terms available to them and dedicates himself to providing a great funding experience. We look forward to working with you in the future!

Rated 5 out of 5 stars

- Christian Quintana from Capital…


- Christian Quintana from Capital Infusion, top notch customer service and communication!! He was on it from the jump and did all he could. Absolutely, recommend working with him he’s transparent and straightforward!

29 August 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Khalidah thank you so much for taking the time to leave a review! Christian is one of our most dedicated representatives, he prides himself on the his communication skills and being able to deliver funding that makes sense for your business. We look forward to working with you in the future.

Rated 5 out of 5 stars

That is not the first time I have used…

That is not the first time I have used Capital Infusion, and as in the other times, the support was excellent. They always offer and do their best for us. Many thanks, Cristian — please continue working with the same spirit.

15 August 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for putting your trust in Cristian and our team. We are happy to hear that Cristian is continuously able to provide you with funding options quickly. We look forward to working with you in the future!

Rated 5 out of 5 stars

Very good company

Very good company

12 August 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for putting your trust in our wonderful team. We are happy to hear he was great to work with and helped provide an extraordinary funding experience.

Rated 5 out of 5 stars

Knocked it out of the park!

Very quick and transparent

12 August 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a review we are happy to hear our team was able to guide you through the funding process. We look forward to working with you in the future!

Rated 5 out of 5 stars

Kip Langat Was amazing to work with and…

Kip Langat Was amazing to work with and found us competitive rates in less than three business days and secure the deal!

29 July 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

We appreciate you taking the time to leave a glowing review. Kip is a hard-working representative who strives to meet his client's expectations for funding, he keeps his clients informed every step of the process. We look forward to working with you in the future.

Rated 5 out of 5 stars

Working capital

Not only did they offer me the best loan options but they were also extremely efficient and clear about how the process works. I would recommend them to any small business in need of working capital.

24 July 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a glowing review. Colin is a top-notch representative, he prioritizes his clients' needs and makes them a reality. We look forward to working with you in the future as well!

Rated 5 out of 5 stars

Dominic made the process extremely…

Dominic made the process extremely easy. Highly recommend.

25 July 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a glowing review. Dominic is a top-notch representative, he prioritizes his clients' needs and makes them a reality. We look forward to working with you in the future as well!

Rated 5 out of 5 stars
Capital Infusion logo

Reply from Capital Infusion

John thank you for putting your trust in Kip and our team. We are happy to hear that he provided a great experience. We look forward to working with you in the future!

Rated 1 out of 5 stars

Fast and Easy

The company is well. The specialist that assisted this loan process is well trained and knowledgeable.

4 July 2025
Capital Infusion logo

Reply from Capital Infusion

Thank you for putting your trust in our team. We are happy to hear that they provided a great experience. We look forward to working with you in the future!

Rated 5 out of 5 stars

Easy process

It was a very easy process. Would use them again

3 July 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for leaving a review we are happy to hear our team was able to guide you through the funding process. We look forward to working with you in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service

30 June 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank Andres you for putting your trust in Kip and our wonderful team. We are happy to hear he was great to work with and helped provide an extraordinary funding experience. We look forward to working together in the future!

Rated 5 out of 5 stars

Working with Kip was great

Working with Kip was great. He made the process easy, brought several funding offers and got the process done in one day.

26 June 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Jennifer thank you for taking the time to leave a review! Kip is a dedicated and knowledgeable representative who works hard to ensure that his clients have the best terms available to them and dedicates himself to providing a great funding experience. We look forward to working with you in the future!

Rated 4 out of 5 stars

I really appreciate the lengths Blake…

I really appreciate the lengths Blake went to assure we could get a deal done. The cost of money is expensive vs traditional bank lending but much cheaper than dilutive equity. Look forward to doing more business with Blake and Capital Infusion!

17 June 2025
Capital Infusion logo

Reply from Capital Infusion

Mike thank you for taking the time to leave a review! We are pleased to hear that Blake was able to raise your expectations of what an alternative funding process looks like and was able to provide you with excellent service. We look forward to your business success!

Rated 5 out of 5 stars

I had very good experience with…

I had very good experience with Infusion. This guys are very professional and actually they’re interested or not bad. I did work with other companies that land before they will never do what they say and more like you’re playing games with you and the amount of money they offer you. It’s not even worth to try Capital infusion as they promised and they delivered on time.

31 May 2025
Capital Infusion logo

Reply from Capital Infusion

Hamid thank you for taking the time to leave a review. Our representatives take the time to learn about your business needs and what would be the best way to help you. We look forward to working with your business in the future!

Rated 5 out of 5 stars

Service A1

Very good customer service and fast answer to my inquiries!

30 April 2025
Capital Infusion logo

Reply from Capital Infusion

Maxime thank you for putting your trust in us and our team. We look forward to working with you in the future!

Rated 5 out of 5 stars
Capital Infusion logo

Reply from Capital Infusion

James thank you for leaving a review we are happy to hear our team was able to guide you through the funding process. We look forward to working with you in the future!

Rated 3 out of 5 stars

I liked the the rep Ray Ortega from…

I liked the the rep Ray Ortega from Capital Infusion, who was on the ball and quite assertive to gain the business. He can be reached at 954-634-5385. There were 4% commission fees and the interest rate is preposterous however, if you are in a bind, the funds can come in handy.

I was told that the interest rates are preposterous because the loan has no collateral associated to it.

This is where the company let me down and was quite dishonest. After signing the electronic documents, I noticed they had placed a lien on my personal home as a second mortgage. This is quite misleading and dishonest. I was specifically told by Ray and Mickael that that there is no collateral and were basing the loan on the last 6 months of bank statements.

When I brought this up to Ray, he washed his hands as he is just the broker. When I brought it up to Mickael, he told be that I should have read the complete contract before signing. Mickael can be reached at 647-693-5746.

This is not what we agreed at all during any of our discussions.

I have the recorded conversations as well as the signed contracts if anyone cares to listen and see them.

In retrospect, I regret doing business with this company.

17 April 2025
Rated 5 out of 5 stars

I was going through a financial crisis

I was going through a financial crisis. When all other companies kept denying me. Guillermo Loaiza approved my business loan when I needed it most. He is very professional and kind. He keep you informed through the entire process.

5 March 2025
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Hello, Marguerite, thank you for taking the time to leave a review. We are happy to hear that Guillermo was able to help your business through a financially stressful time. He is one of our most dedicated and reliable representatives. We look forward to working with you in the future!

Rated 5 out of 5 stars

Under 24hrs from application to funding!!

Was such an easy and smooth experience. From application to funding within 24hrs. Very professional and honest.

12 April 2025
Capital Infusion logo

Reply from Capital Infusion

Baher thank you for putting your trust in us and our team. We strive to provide the best loan options available to our clients with a quick and easy process. We look forward to working with you in the future!

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