Iurii visited last Friday at 6pm to check our washer; ordered a new door lock on the spot. Returned Tuesday at noon with the part, changed it, and it works. The initial service fee was applied to th... See more
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See what reviewers are saying
I made a service call in Montréal for a 7 years old Monogram ge with a door alignement problem. Service was fast . But the technician seemed unprofessionnal… I paid 90$ for a diagnostic and estimate.... See more
Our trusted technician, Viktor, arrived on time. We'd requested him since he's already "dealt" with our LG washer on a couple of occasions. It took a while to figure out the source of the 'noise'.... See more
Office was responsive. Got an appointment fast for a problem with my dishwasher. Tech repaired the major issue at the first call, waited a couple of days for a part to finish the job. Very knowledgeab... See more
Company details
- Appliance repair service
- Refrigerator repair service
- Repair Service
- Washing Machine & Dryer Repair Service
Written by the company
Family owned and operated appliance repair company. We offer same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Cumberland, Orleans, Rockland, Gloucester, and the surrounding area. We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines. We also specialize in high-end appliance repairs for Sub-Zero, Viking, Miele, Thermador, and more.
Contact info
563 Gladstone Ave, Unit 24, Ottawa, ON , K1R 5P2, Ottawa, ON , Canada
- 613-454-1577
- info@capitalappliancerepair.ca
- capitalappliancerepair.ca
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Excellent service
The technician came very quickly, performed a thorough assessment, and gave us a reasonable explanation about the problem. We ended up not following his advice, for unforeseen reasons. But were very pleased with his professionalism. We felt we could trust him, which unfortunately is not always the case with appliances technicians.

Reply from Capital Appliance Repair
Fast and honest service - couldn't ask for more! KUDOS!
Fast, polite, efficient service! The stove wasn't working, in a weird way (when some burner lights came on after twisting the dials, the main screen would engage, but no heat got to the elements; and when they were turned off again, all power to it would cease too). Their service tech arrived, checked the fuse box in the basement, checked the burner elements, et voila! Working perfectly again, no song and dance, very honest, only paid for the service call! I will definitely recommend these guys and their excellent tech, Artur, again!

Reply from Capital Appliance Repair
Overpaid and still not working. Stay away!
Called the company saying I was having issues with my washer not working and making noise. Technician came to my place, looked at it for 10 min, clipped something back and I was charged $100. Total time spent in my unit for service did not exceed 15 minutes, no parts were changed but okay, I paid and did not say anything.
The next day I tried doing laundry and the washer kept stopping mid-way through cycle (it had never done that before). I called the company and they told me this was a different issue and that I would have to pay again! I told them I had never had this issue before and that by paying the technician $100 I expected to have a functional washing machine but they told us it was not their problem and that if I wanted the technician to come fix it I would have to pay out of pocket again!!
Horrible customer service, overpaid and I am still left with a non-working washing machine! Stay away! DO NOT RECOMMEND!

Reply from Capital Appliance Repair
Amazing service
Amazing service. The rep came to my home, based on my description of the problem he let me know an idea of how much things would cost based on what he may find. He quickly assessed the problem with my dishwasher and fixed it. He checked to make sure everything was cleaned up and before leaving he gave me tips on how to keep my machine working effectively. I would definitely use their service again.

Reply from Capital Appliance Repair
I was very pleased with the prompt…
I was very pleased with the prompt service. The serviceman knew his business very well. He was pleasant and explained all the work that he was going to perform and why.
I was very impressed and pleased that he found the problem and resolved immediately.
Many thanks for the excellent service.

Reply from Capital Appliance Repair
Service call for washer/dryer
A technician arrived within 24 hours of my initial contact with the office (though I had not flagged my call as urgent) and he spent an hour to provide a thorough diagnosis of the problem with our washer/dryer and a well-reasoned recommendation as to what we should do about it. Very impressed.

Reply from Capital Appliance Repair
Excellent service.
I was very pleased with the service. Polite and professional.

Reply from Capital Appliance Repair
Great experience for LG washer repair
Great experience, the technician came with the part needed as I mentioned the error code and model of the washer in my email. Very courteous, prompt and knowledgeable. I would definitely recommend Capital Appliance Repair them and use them again. My only regret was not getting the technicians name to thank him personally.

Reply from Capital Appliance Repair
My dryer broke at 6pm on a Sunday
My dryer broke at 6pm on a Sunday. I called Capital Appliance Repair and by 11am Monday morning it was fixed! Artur arrived promptly, diagnosed the issue, fixed it, and was on his way within 20 minutes. Excellent, friendly, prompt service. A-1!

Reply from Capital Appliance Repair
Thank you for an excellent work done by…
Thank you for an excellent work done by your technician today. Not disappointed in the repair and programming of our Maytag fridge.

Reply from Capital Appliance Repair
Prompt and courteous service
Prompt and courteous service. Knowledgeable tech. Would definitely recommend.

Reply from Capital Appliance Repair
Miele Dishwasher Repair
The technician came the the day I called. He was very nice and tried to fix the problem...our Miele dishwasher was not working.
He had to order a part which was expensive but we agreed it was worth fixing. When the part came in he came the next day and all is good. I would use this company again. Only problem is they do not stock parts so we had to wait two weeks.

Reply from Capital Appliance Repair
Technician was efficient and provided…
Technician was efficient and provided excellent customer service!!

Reply from Capital Appliance Repair
Downtown refigerator repair
Ilya came promptly to repair a broken fan in our refrigrator. He was quick pleasant and helpful. WE have no problem recommending him to othes for quick and effective service.

Reply from Capital Appliance Repair
Very efficient.
Punctual, very pleasant and knowledgeable. Also, very efficient.
He told us the cost up front so there were no surprises.
My wife and I are very satisfied. Thank you.
Vern Phillips

Reply from Capital Appliance Repair
Yuri came to repair our dishwasher
Yuri came to repair our dishwasher. He was polite, professional and very helpful with advice.
S. Acker

Reply from Capital Appliance Repair

Reply from Capital Appliance Repair
Over priced
Over priced. Not same day service like advertised. Showed up over an hour after time supposed to come.

Reply from Capital Appliance Repair

Reply from Capital Appliance Repair
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