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CAPO Reviews 3,576

•
TrustScore 4 out of 5

3.8

Clothing Shop
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Review summary

Created with AI, based on recent reviews

Looking at 459 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising the quality of the clothing, with many appreciating the thickness and feel of the materials. The delivery service is also frequently highlighted as fast and efficient, with many orders arriving quickly. However, some people were dissatisfied with the customer service, mentioning issues with unhelpful responses, ignored inquiries, or problems with resolving missing items and delivery disputes. There were also occasional concerns about inconsistent sizing, with some items not matching the expected measurements or varying between products.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the high quality of... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of materials, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick and prompt... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise prompt delivery, with some receiving... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think the clothes look great and pretty trendy. I am a medium and over 13 Stone and the only issue I am having is that the clothing seems to be a bit on the larger side than the usually medium. How... See more

Rated 4 out of 5 stars

I’ve made about 5 purchases from Capo now and in the main I’m really pleased. The material always feels good quality, delivery is pretty quick and ordering is very easy. Like others, I have had some i... See more

Rated 4 out of 5 stars

Fairly new to Capo clothing. Site has a good variation of clothing. Check length of chinos though as although good quality I had to return as length was specified as 29" but actually 31". Would recomm... See more

Rated 3 out of 5 stars

I've bought two items from Capo, the cuff frayed on a full zip jumper after a few wears but I bought an overshirt which is really good quality. I contacted CS around returns for the full zip jump... See more

Company details

  1. #505 of 619 best companies in Clothing Shop
  2. #110 of 125 best companies in Activewear shop
  3. #178 of 215 best companies in Shoe shop

Written by the company

We aim to provide clothing that every wardrobe needs, 'the art of ruthless simplicity'. CAPO clothing and footwear is designed to provide the ultimate athletic fit, using the highest quality materials and workmanship to combine style, fitting and comfort. We aim to combine this with nothing but the highest levels of customer service from start to finish. To us you are more than just customers. ​​​​​ Our aim is to provide you with premium quality luxury fashion at affordable prices, while providing the best possible service we can in order to make your shopping experience with us as simple and secure as possible. SHIPPING INTERNATIONALLY. BUY NOW PAY LATER OPTIONS

Contact info

3.8

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The gear is nice

The gear is nice, however a couple of tops worn once and washed 15 mins at 30 degrees shrunk.
I returned the items they wouldn't have it so I doubt I'll but again.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

My husband likes this brand so the…

My husband likes this brand so the first time I bought a lot of stuff for his birthday when it came the coat was the wrong 1 and had a massive tear in it, when contacting the company they were not bothered in the slightest. They refused a replacement and a refund.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Love this brand

Love this brand! I’ve got 2 overshirts and 2 1/4 zip tops by them, and the quality is great. Just about to order another overshirt for an upcoming night out.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

My wife bought items for me from Capo

My wife bought items for me from Capo. Was very happy with everything until a tear appeared on suede part of the trainers after only 4 wears. Firstly, Capo said their returns policy didn't allow for returns or exchange after specified time. The issue is that the goods are faulty and under the terms of the Consumer Rights Act, they have broken contract and I'm entitled to a full refund. They have now admitted the product was faulty, but are so far refusing to refund. This is now over 2 months. I have no confidence in this brand after this experience and won't use again.

26 November 2025
Unprompted review

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