Great service - fully recommend.

Thanks again, Captain Frank! I had a legal issue with my previous employer, and the team at Captain Frank – especially Olaf and Katrin – were incredibly supportive throughout the entire process. From the moment I handed over my documents to the final settlement decisions, everything was smooth, clear, and collaborative. They really made what could’ve been a stressful experience feel easy and well-handled.

Very efficient, responsive and professional service. They were successful is suing the airline over a 2-year process and we received our claimed refund for all family members who were on the plane. Highly recommend !

I can highly recommend the perfect services of Captain Frank ;
Very satified 100 % ; best regards, August from Germany

We couldn´t reach out to Ryanair, since they make it as hard as possible to get in touch with them to avoid refunding passengers with 3 hrs delay or more. So luckily Captain Frank jumped in and managed the entire process for us. It took a while, longer than we expected, but that´s due to the bureau. In the end, we got a 100% refund and were happy to pay the commission.

Super 👍 Very quick and friendly and trustworthy!!

I highly recommend Captin Frank！They help me get 156 euro back with high efficiency and top service!

I wanted to get money back from Air France as my flights was cancelled and I had to stay in Paris overnight. Cap. Frank did a good job! Very friendly contact and professional work. Finally, I got the money back from AF. Thanks for that! I would choose Captain Frank again!

We missed a flight in Madrid due to a delay. Capain Frank help us to receive a good compensation.

This is PROBABLY the most customer friendly business you can come across. After hours of flight delay and missed connection. I filed a claim through Captain Frank and was granted my claim in 2 weeks. Without their assistance I would not have gotten a PENNY. Thanks so very much.

Great service. I didn't need to deal with anything - Captain Frank took fully care of it.
Without CF I would have never bothered to start a legal case with the airline.

Captain Frank did a great Job! They managed to claim my flight other companies rejected on their online tool! Thank you

Great Job, only had to hand over my flight details and my name, everything was managed fast and professional by the "Captain Frank" Crew. Received my money a week after starting the request. Would choose Captain Frank again!

Great and personal service!
Thanks for your support and effort:)

Best regards, Lotte

Olaf from Captain Frank has done a great job. I'am very satisfied, how he handles my case.

Thanks a lot to Olaf for his support.

Kind regards

Charly

Very friendly, doing a great service! If you have any question you can just write and Captain Frank will answer right away. I was very pleased with the experience. Would recommend to any fellow flight delay/cancelation victim :)

Quick, reliable, easy and very friendly customer service on top. Can only recommend!

Captain Frank was very helpful! Very simple process with few paperwork. I recieved the full flight costs including the costs for the train ticket I bought after my flight had gotten cancelled. Thank you Captain Frank!

I will recommend to everyone who has an experience like mine. My flight was delayed 4 hours and I gave my case to captainfrank and in 24 hours I received in my account 330€, it was so easy and quick!!! Thank you Captain Frank and the team!