Renewed for another year, but had to start again, policy didn’t roll over, then direct debit was refused... final got it sorted, but then after renewing got about t 6 emails telling me my policy was r... See more
Company replied
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See what reviewers are saying
I would recommend Captain Cover to all concerned or who ask me. Ihave dealt with them from just insuring my daughters phone . To also claiming for a damaged phone and the process was easy to do , the... See more
Company replied
Fast, reliable. Also everyone I came across was very helpful on phone or email guiding me through the process. Technicians actually email you through some of the steps to confirm state of mobile and c... See more
Company replied
I have used this company for over 3 years and I can say it is a very reliable company at a valuable price.
Company details
Information provided by various external sources
Providing premium gadget insurance at competitive rates. We believe that buying insurance should be simple, easy, straightforward and affordable. Our wide selection of covers is designed to meet multiple needs and budgets. All claims are handled in the UK. Operations regulated by the Financial Conduct Authority. Instant quotes 24/7 available online.
Contact info
4.5
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Purchasing cover good
Good web site. Easy to select cover and reasonable prices.
Fortunately not had to make a claim though...
27 January 2017
Unprompted review
Reply from Captain Cover
Dear Allan,
Many thanks for choosing Captain Cover and sharing your positive experience with our website, covers and pricing.
Should you need our assistance in the future, we'll be happy to provide support.
Kindest regards,
Captain Cover Team
Very easy to get
Very easy to fill in application and good comprehensive cover at reasonable price
26 January 2017
Unprompted review
Reply from Captain Cover
Dear William,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
It is our priority to provide comprehensive covers that are simple, straightforward and affordable.
Kindest regards,
Captain Cover Team
Captain cover
Very good service,easy to deal with and at a great price.
26 January 2017
Unprompted review
Reply from Captain Cover
Dear Leslie,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service.
It is our priority to provide wide covers that are simple, straightforward and affordable.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear Neil,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to provide wide covers at highly competitive rates.
Kindest regards,
Captain Cover Team
Brilliant
Very easy to get, did not have any problems! Very good for first time drivers
24 January 2017
Unprompted review
Reply from Captain Cover
Dear Km,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to make it easy and hassle free for our customers to join us.
Kindest regards,
Captain Cover Team
hassle free mobile phone insurance
premium was very competitive compared with other markets. the different levels of cover and policy xs were easy to find and straight forward to understand.
24 January 2017
Unprompted review
Reply from Captain Cover
Dear J.Horsfield,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service and we're happy to learn about your positive opinion on our policies, cover and pricing. .
Kindest regards,
Captain Cover Team
load of rubbish. they dont help
total waste of space
poor service
bad attitude
not helpful when you need repair
24 January 2017
Unprompted review
Reply from Captain Cover
Dear Nicola,
We are sorry to learn that you felt unsatisfied with our services.
We’d be really happy to look into your claim again and discuss any issues that you might have.
Please call us on: 0333 400 8179 or send us an email to: assist@captaincover.co.uk and we’ll be glad to provide further support.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear Alan,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service and we're happy to learn about your positive opinion on that.
Kindest regards,
Captain Cover Team
Excellent personal service
I contacted the company following my need to make a claim
I received excellent service and can't fault this company .
22 January 2017
Unprompted review
Reply from Captain Cover
Dear Kathleen,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
As we aim to deliver highest standard of service, we're happy to learn about your excellent first-hand experience with us.
Kindest regards,
Captain Cover Team
Mobile phone cover
Very easy to complete for total cover & the best price I could find with what appears to be, no hidden catches.
22 January 2017
Unprompted review
Reply from Captain Cover
Dear Anthony,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We do aim to deliver comprehensive covers at reasonable prices and your feedback is highly valued. .
Kindest regards,
Captain Cover Team
Excellent Service
Handled the claim for a stolen Apple Iphone with the utmost efficiency
22 January 2017
Unprompted review
Reply from Captain Cover
Dear Michael,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service and handling claims efficiently is a core objective of ours.
Kindest regards,
Captain Cover Team
Phone cover
Never had a claim but hopefully if i had to it will be as easy as it was to set up n get the cover from captain cover this is my second year with them as there peices of cover i think are really good !
22 January 2017
Unprompted review
Reply from Captain Cover
Dear Janice,
Thank you for choosing Captain Cover once again and sharing your 5* experience with us.
We always aim to deliver highest standard of service and we'll be happy to assist if you need us in the future.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear Gift,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver great value for money and are happy to receive your positive feedback.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear John,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service.
Kindest regards,
Captain Cover Team
Good so far
I insured my iphone with Captaincover. Seems like good value and easy to do on line. I have not had to make a claim yet so I can't say how that would go.
Jane Brookes
20 January 2017
Unprompted review
Reply from Captain Cover
Dear Jane,
Many thanks for choosing Captain Cover and sharing your experience with us.
Kindest regards,
Captain Cover Team
Reply from Captain Cover
Dear Barbara,
Many thanks for choosing Captain Cover and sharing your feedback with us.
Although we operate in a complex industry, we always try to communicate a clear and understandable message to customers.
Kindest regards,
Captain Cover Team
Great Price and Cover
Got a great Price for the cover i was looking at for both my Daughters phones would highly recommend this site
6 January 2017
Unprompted review
Reply from Captain Cover
Dear Sharon,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always aim to deliver highest standard of service and are happy to be highly recommended.
Kindest regards,
Captain Cover Team
Professional and helpful. Would hig …
Professional and helpful. Would highly recommend. Customer service was very high.
28 December 2016
Unprompted review
Reply from Captain Cover
Dear SL,
Many thanks for choosing Captain Cover and sharing your 5* experience with us.
We always endeavour to deliver highest standards of service and it is indeed rewarding to be highly recommended.
Kindest regards,
Captain Cover Team
Offered the right cover at a good price
Went onto a search engine for phone insurance and captain cover offered the insurance I wanted at a good price.
26 December 2016
Unprompted review
Reply from Captain Cover
Dear Brian,
Thank you for choosing Captain Cover and sharing your 5* experience with us.
We always strive to provide quality cover and a great value for money.
Kindest regards,
Captain Cover Team
Good Value
I haven't had to claim on my policy as yet but I am glad to be covered by Captai Cover.
25 December 2016
Unprompted review
Reply from Captain Cover
Dear David,
Many thanks for choosing Captain Cover and providing us with your feedback.
We always aim to deliver highest standard of service.
Kindest regards,
Captain Cover Team
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