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Car Aerial Shop Reviews 788

•
TrustScore 4.5 out of 5

4.6

Vehicle Parts Shop
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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, easy to fit, and of excellent quality, often highlighting their effectiveness in restoring radio functionality. Many people also appreciate the very reasonable prices, finding them much cheaper than alternatives and offering great value. The service is consistently described as prompt, reliable, and fantastic, with many noting the ease of finding what they needed on the website. Delivery is often highlighted as quick and timely, with items arriving well-packaged and in good working order. However, some customers also noted issues with their orders, mentioning that items never arrived or that they experienced longer waiting times for delivery. A few other people also felt that communication regarding their order status was lacking, with some emails going unanswered.

What people talk about most

Product

Customers consistently note positive experiences with the product, often highlighting its quality, great... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness, reliability, and... See more

Price

Clients share positive opinions on price, with many reviewers finding products at great or reasonable prices,... See more

Order

People report ambiguous experiences with order, with many customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the first set of pins and didn't realise that the confirmation had gone into the span folder. I ordered another set and that also went into the spam folder. I got in touch with car aerial an... See more

Rated 5 out of 5 stars

I was so glad to find a replacement car aerial for my VW UP and at a reasonable price, without paying silly money at a dealership. The aerial was easy to fit using one of the adapters supplied. I... See more

Rated 5 out of 5 stars

I was torn between trying to repair my old aerial or buy a new one. I had no idea how inexpensive it would be. After a bit of ‘googling’ I realised It worked out much easier and cheaper to simply b... See more

Rated 5 out of 5 stars

A perfect fit to the existing aerial so no problems to change over. Slightly longer waiting time for it to arrive via Royal Mail but happy to wait as they are a trusted carrier to use.

Company details

  1. #34 of 61 best companies in Vehicle Parts Shop

Written by the company

The Car Aerial Shop sell a wide range of High Quality Car Aerials, Audio Parts & Accessories. Replacement car aerial masts, stereo removal tools, aerial adaptors, leads, cables, fittings and accessories are all available from our online store. We accept card payments via our secure checkout, processed by Stripe, PayPal and Google Pay. Free delivery to mainland UK, 1st Class Royal Mail, next day delivery if order placed before 2pm ( mon-fri )

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

788 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Still not received my order

Still not received my order. It’s been a week and have mailed the support email and had no reply from you. Would not recommend or use this company again. Poor customer experience.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

A great service.

The supplied aerial fits well and looks just like my original. The website worked well and my product was received quickly.
All in all a great service and product.

2 March 2025
Rated 3 out of 5 stars

Damaged on arrival

Damaged on arrival, not your fault. I have no complaints about your company. Postal service is what it is. Regards and thanks, Mark.

2 March 2025
Rated 5 out of 5 stars

Fits well

Fitted easily, delivered promptly. Job done at half the price of BMW one!

25 February 2025

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