Car Aerial Shop logo
Visit website

Car Aerial Shop Reviews 788

•
TrustScore 4.5 out of 5

4.6

Vehicle Parts Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, easy to fit, and of excellent quality, often highlighting their effectiveness in restoring radio functionality. Many people also appreciate the very reasonable prices, finding them much cheaper than alternatives and offering great value. The service is consistently described as prompt, reliable, and fantastic, with many noting the ease of finding what they needed on the website. Delivery is often highlighted as quick and timely, with items arriving well-packaged and in good working order. However, some customers also noted issues with their orders, mentioning that items never arrived or that they experienced longer waiting times for delivery. A few other people also felt that communication regarding their order status was lacking, with some emails going unanswered.

What people talk about most

Product

Customers consistently note positive experiences with the product, often highlighting its quality, great... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness, reliability, and... See more

Price

Clients share positive opinions on price, with many reviewers finding products at great or reasonable prices,... See more

Order

People report ambiguous experiences with order, with many customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the first set of pins and didn't realise that the confirmation had gone into the span folder. I ordered another set and that also went into the spam folder. I got in touch with car aerial an... See more

Rated 5 out of 5 stars

I was so glad to find a replacement car aerial for my VW UP and at a reasonable price, without paying silly money at a dealership. The aerial was easy to fit using one of the adapters supplied. I... See more

Rated 5 out of 5 stars

I was torn between trying to repair my old aerial or buy a new one. I had no idea how inexpensive it would be. After a bit of ‘googling’ I realised It worked out much easier and cheaper to simply b... See more

Rated 5 out of 5 stars

A perfect fit to the existing aerial so no problems to change over. Slightly longer waiting time for it to arrive via Royal Mail but happy to wait as they are a trusted carrier to use.

Company details

  1. #34 of 61 best companies in Vehicle Parts Shop

Written by the company

The Car Aerial Shop sell a wide range of High Quality Car Aerials, Audio Parts & Accessories. Replacement car aerial masts, stereo removal tools, aerial adaptors, leads, cables, fittings and accessories are all available from our online store. We accept card payments via our secure checkout, processed by Stripe, PayPal and Google Pay. Free delivery to mainland UK, 1st Class Royal Mail, next day delivery if order placed before 2pm ( mon-fri )

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

788 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Don't judge a book .

I ordered an aerial from the car aerial shop for my Renault Scenic dci and I thought it was a very reasonable price, they sent it out first class post on a Monday but by Friday it hadn't arrived so I emailed them and was a bit worried that I wouldn't see an aerial at all, but I needn't have worried because it arrived on the Monday a week later so it was the post that was the problem not the car aerial shop and I then sent an email apologising for my doubt. My aerial is excellent and I would now use them again for myself or even my family or friends.

1 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look