Caravan Coffee Roasters Reviews 

722
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great selection of fresh coffee with the roasters rotation that is delivered once a week. Also super easy to arrange and manage subscription, such as skipping weeks if not needed etc

Rated 5 out of 5 stars

Great customer service. Have always loved Caravan coffee and found that two recent 1kg bags of ground espresso didn't work in our machine - when they usually work perfectly. Caravan were kind enough t... See more

Company replied

Rated 5 out of 5 stars

First time buyer from Caravan Roasters. Daily coffee great. Amazing full flavour. Not bitter. Well packaged. Good service. Will be buying again. Wishful thinking but maybe an order has been put in for... See more

Company replied

Rated 5 out of 5 stars

Recently signed up for the subscription service. Absolute game changer I don’t ever have to worry about running out anymore and the coffee that’s sent out has been roasted within the last few days nic... See more

Company replied

Company details

  1. Coffee Roasters
  2. Coffee shop
  3. Coffee store
  4. Coffee wholesaler

About Caravan Coffee Roasters

Written by the company


SHOP COFFEE SHOP SUBSCRIPTIONS SHOP KIT

Caravan Coffee Roasters produces artisan specialty coffee sourced from the finest beans from around the world, roasted here in London.

Sourcing

Caravan’s Sourcing Principles are simple: economic freedom for all, environmental stewardship, and the pursuit of mighty fine coffee. Three broad areas of focus which are the foundation of our values as an organisation. Alongside our strict standards on roasting, service, and education, we are committed to creating and sustaining impact-driven partnerships throughout our supply network, ensuring that each batch we roast and each cup we serve helps support the communities we work with.

Roasting

Our approach to roasting comes from our appreciation of the culinary experience, starting with the basics: delicious ingredients, well prepared, presented beautifully. We believe that great coffee should be enjoyed in whatever way you like - no judgement - so we craft our offering to be delightful as filter or espresso, in milk or without.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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4.7

All reviews

(722)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coffee

Great coffee, easy ordering process and quick delivery

7 April 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hey Johann, Thank you so much for taking time out to leave a review, we really appreciate it :)

Rated 3 out of 5 stars

Your coffee as always tastes great

Your coffee as always tastes great. However this is let down by below par packaging. The reusable seal tore off after opening the packet.

17 April 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hey Mr Irwin, Thank you for taking the time to leave a review. I am really glad to hear you are enjoying the coffee but disappointed RE the packaging. You'll be pleased to know that this packaging will be changing soon, watch out for updates on this. This will certainly resolve the issue that has been faced with the recent bags. Thank you :)

Rated 1 out of 5 stars

Received unsolicited emails from third…

Received unsolicited emails from third party.

14 April 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi There, I'm really sorry to hear you have received some unsolicited emails. You should only be receiving emails with regards to your subscription and only from Caravan Coffee, no third parties. Please could you forward the third party emails that you have been receiving? This is slightly concerning and we need to look into this immediately. Please email us at orders@caravanandco.com thank you

Rated 5 out of 5 stars

Consistency every time!

Consistency for me is key! Whether it’s at an establishment that serves caravan coffee or my home machine the beans are always delivered within days of being roasted and the flavour notes are lovely!

2 April 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hello Phillip, Thank you for leaving such a great review. We are so pleased to hear this ! :)

Rated 5 out of 5 stars

Great-tasting coffee!

Great-tasting coffee! The roasters' rotation coffees are always amazing, and the note card explaining the brewing recommendation and original and tasting notes is a great addition to the experience.

28 January 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hey Philip, Thank you so much for a lovely review.

Rated 4 out of 5 stars

Always good customer service but Royal…

Always good customer service but Royal Mail so slow delivering this coffee…

24 March 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hey Rebecca, Thank you so much for taking the time to leave a review. We are currently reviewing our subscribers postage options to ensure a faster tracked service. We will update all customers within the next coming weeks :)

Rated 5 out of 5 stars

Tastes great and compostable

Tastes great and compostable. What more do you need from a coffee pod. Thank you

11 March 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hey Gemma, Thank you so much for taking the time to share this review. We really appreciate it :)

Rated 5 out of 5 stars

Freshly roasted and balanced…

Order arrived quickly via the post office, the coffee beans were roasted recently which is essential for a great espresso. Top marks so far… I am already planning on ordering again.

6 March 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hey Brian, Thank you so much for your kind words, we are delighted ! :)

Rated 5 out of 5 stars

Goods as described.

Delivery prompt, price right. Goods as advertised.

19 February 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi MVJ,

Thank you so much for taking the time to leave such a lovely review, it is highly appreciated.

Wishing you many more fabulous cups of coffee!
Libby

Rated 5 out of 5 stars

Amazing customer service!

Had a few delivery issues to start and the team were incredibly helpful, quick replies and refunded my order as well as resending a complimentary bag of beans! Amazing customer service and the actual beans themselves are delicious!

20 January 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Meghan,

Thank you so much for taking the time to write this wonderful review.
We are so glad that you found the customer service team so helpful and that we were able to resolve your issue so quickly and efficiently.

Thank you for making us all smile!
Libby

Rated 5 out of 5 stars

Gift Subscription

Coming to the end of a gift subscription. The main point is it was easy to setup, timely deliveries and an interesting selection of coffees to try out. Though one bag was damaged by a less than obvious manufacturing fault that exposed the beans. I was impressed that Caravan handled it very well and got a replacement out to me promptly. So no qualms about coming back for more in the future.

11 February 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Rob,

Thanks so much for this lovely review.
It is highly appreciated.

We hope that you consider opening a new subscription with us soon, we have a wide range of delicious single origins coming up this year!

Kind regards,
Libby

Rated 5 out of 5 stars

excellent coffe

excellent coffe - so good I ordered it for a friend

16 January 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Jim!

Thanks so much for your wonderful review!
You sound like an amazing friend!

Wishing you many more coffee mug 'cheers' to friendship!
Libby

Rated 5 out of 5 stars

Great coffee, great service

For starters, I love their coffee. My favourite from a range I've tried in recent months. But what prompted me to leave this review is their service. I had an issue with a delivery and they rectified it in double quick time with grace and good will. Thanks, Caravan.

29 January 2025
Unprompted review
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Alan,

Thank you so much for leaving this lovely review, it is highly appreciated.

Wishing you many more fabulous cups of coffee, and a wonderful day!

Thank you for reaching out,
Libby

Rated 4 out of 5 stars

Excellent bag of coffee.

We have both enjoyed our first bag of your coffee. We look forward to seeing other flavours in the coming months.

8 January 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Chris,

Thank you for your lovely words, they are highly appreciated amongst the CCR team! We have a wide range of Single Origin coffee beans arriving in 2025, it's very exciting!

I have noticed that your review is lacking a star! We are always welcome to receive feedback, please email me on orders@caravanandco.com.

Many thanks,
Libby

Rated 5 out of 5 stars

A lovely present again

A lovely present again. Everyone knows I like coffee so these presents arrive regularly. Easy to sign in and to choose, The coffees vary, but the changes mean I'm never bored.

7 January 2025
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Ian,

Thanks so much for this lovely review.
It is highly appreciated.

Kind regards,
Libby

Rated 5 out of 5 stars

Amazing coffee!

31 December 2024
Caravan Coffee Roasters logo

Reply from Caravan Coffee Roasters

Hi Jono,

Thanks so much for this lovely review!

Wishing you many more fabulous cups of coffee!
Libby

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