Caravans Plus Reviews 194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, the efficiency of the delivery service, and the overall excellent service provided. Many appreciate the competitive pricing and the ease of ordering, often highlighting the prompt dispatch and quick arrival of their items. However, some people were dissatisfied with receiving incorrect products or experiencing manufacturing faults. A few reviewers also mentioned difficulties in resolving issues related to replacements or re-installation costs, leading to disappointment and inconvenience.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers highlight the quality of items,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and prompt... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, reliable, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering... See more

Price

People report positive experiences with price. Customers consistently find the pricing to be reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

Puchased a Truma 240/LPG HWS to replace my old unit. Arrived promptly, experienced a manufacturing fault. Not something anyone wants, but more importantly the after sales service was fantastic, ever... See more

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Rated 5 out of 5 stars

As a first time customer, I was very pleased with the service received. I purchased a thetford fridge replacement door lock, which turned out to be the wrong side. Laura at Caravans Plus was very hel... See more


Company details

  1. Caravan Supply Shop

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

4 service doors

Had exactly the items in we after, good quality products. The packages arrived at the warehouse for pickup in great time. Communication was excellent. We will certainly be ordering from this site again!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Good

Good price, fast delivery, great communication.
What more do you need ?
Happy customer.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Awesome delivery

Great service. We are on the road and our fridge broke down. Ordered the part and got it delivered to a caravan park. Thanks Caravansplus. Our fridge was going again the day it arrived.

6 November 2024
Unprompted review
Rated 4 out of 5 stars

Installation adjustment was required

Order processing was rapid and effective. The item I purchased even had a video showing how to install it, however I had trouble getting the 2x grub screws in after installing the pin so I just used black construction adhesive in both ends to hold it in. Hopefully this will hold.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Hard to find Oyster Light Knobs

I found the oyster light knobs I so needed to reattach my oyster light covers saving me the hassle of needing to hire an electrician to replace the light fittings. I placed my order online with Caravan Plus and received the knobs within the week as promised. I would definitely buy from them again!
Marion Clark (Coburg)

23 October 2024
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with your…

I’ve had a great experience with your company. We heard about you because we needed bits for our caravan and apparently what we needed we couldn’t just get. But since finding your company we have no trouble on finding what we need. Big thank you

3 October 2024
Unprompted review
Rated 5 out of 5 stars

My most favoured camper parts supplier

I have been buying various parts from CaravansPlus for several years now. I have always had a very positive experience. Good prices and stock availability, very fast and reasonably priced shipping. I had a minor issue with a part I ordered recently, and the return was handled simply and with excellent communication. I highly recommend this company and will continue to buy from them in the future.

9 September 2024
Unprompted review

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