Cardi Health Reviews 

352
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform extremely easy to navigate, appreciating the straightforward setup process and quick account creation right from the start. Many people also mention that the daily meal plans, helpful health reminders, and tracking features are very useful for their daily routine. Some reviewers were not happy with unexpected subscription charges, stating they experienced automatic renewals without receiving any prior notification from the company. Furthermore, several users noted that the food choices offered limited variety and unfortunately did not match their specific personal dietary needs.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that sign-up is a breeze and the application is... See more

Product

People report ambiguous experiences with product, noting both appealing features and notable limitations.... See more

Application

Reviewers mention ambiguous feedback about app, with opinions widely divided on its overall value and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, expressing frustration over unexpected auto-renewals... See more

Payment

Customers consistently express deep frustration and dissatisfaction with unexpected and unauthorized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have just started using the app. So far I love the way it is set up and how it helps me keep track of my blood pressure, heart rate, weight, steps, medication, etc. The ability to print out report... See more

Company replied

Rated 4 out of 5 stars

Only my 1st day, but I like the meal ideas & the alternate choices. I do think there should be a spot to add something that is not included, as that may happen, especially if you are attending a dinn... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate the app. Recipes are good but I wish there was more variety and that I had the ability to access all recipes at each lunch/dinner rather than a limited selection.

Company replied

Rated 4 out of 5 stars

I don’t care for the “additional” offers within the signup process. Just want the app. Maybe offers could be sent in another email

Company replied


Company details

  1. Home Care Service
  2. Cardiologist
  3. Community Health Centre
  4. Health consultant

Written by the company

Meet Cardi.Health, the cardiovascular health app that instantly and accurately reacts to your heart condition changes, provides real-time insights and generates doctor reports.


Contact info

3.7

Average

TrustScore 3.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(352)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helping me keep my food in line and on…

Helping me keep my food in line and on track of a healthy meal creates a shopping list and the recipes this really sets you up for success

7 August 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Constance,
Thank you for your review!
It's wonderful to hear that you're enjoying our app.

Rated 5 out of 5 stars

I can keep all readings,weight and…

I can keep all readings,weight and activities tracked in same place with feedback on how I'm doing where I can adjust a little more if need be.Love the meal plan.One thing I would like to be able to do is track food I ate outside of the plan.

4 August 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Dear Ina,
Thank you for your detailed review!
It's great to hear that you're enjoying our app.

Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! The worst cancelled the subscription and then was charged 6 times! Cannot cancel online with out a try again later try again later and there is no phone number to call. I can’t get thru to anyone to help me with this. SCAM SCAM SCAM

28 July 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hello!
I'm very sorry to hear about your experience.
Please leave us a message at hello@cardi.health and our support team will help you!

Rated 1 out of 5 stars

Charged 30.00 for trial period only had one day!

Couldn’t pair the monitor that i had. (Cardi Heath brand). Emailed, answered @we received your email”, then nothing. Tried to cancel subscription, one day after I subscribed. Had trouble with that and emailed. Got response that they received my request and will answer in 48 hours. The responded next day that I was cancelled but could still use for the 6months that they charged me for already! I said I wanted a refund because I only had trial subscription one day and cancelled it! They said, unless technical issue then they don’t refund!!! This is bullshit!!!

20 July 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hello there.
I'm very sorry to hear about your experience with Cardi Health.
Please contact us at hello@cardi.health and refer this review – our support team will take a second look and try to help you as best as they can!

Rated 5 out of 5 stars

Convinced me I am worth it.

It was easy to navigate and convinced me to sign up to better my health. I like meal plans and the nudge toward exercise.

13 July 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your feedback Barbara :)

Rated 5 out of 5 stars

Fun and easy to use!

I only loaded the app just yesterday, but have gone through to review the details. I am impressed with how thorough it is. I will be adding more of my info soon such as measurements, weight, etc. It also appears easy and convenient to use!

8 July 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Glad to hear that you found it convenient.

Rated 1 out of 5 stars

Won't refund within trail period

Wouldn't refund my money although cancelled within 14 days. Their service is a scam.

23 June 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Please reach out to us via email at hello@cardi.health, and we will assist you directly.

Rated 1 out of 5 stars

Scam!!

I went online to see if I would be interested. It's a total scam! You have to provide your credit card information to go further on their web. Then they want you to pick different apps for additional cost for it to be of any use. I closed out of the web, and I was charged for 6 months. I didn't download their app like they wanted. If I'm not going to use it, why would I download the app! to go on top of just I can't even get my money back for the 3 minutes I was on their web site checking it out. I did what they said by sending an email to cancel. They want to keep my money without me even using the app. I didn't even download the app. The one number I found does not work! Stay away!!!

19 June 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Dear Betty, sorry to hear about your experience; it’s absolutely not the experience we want for our users. We understand your frustration and are here to help. Please reach out to us via email at hello@cardi.health, and we will assist you directly.

Rated 1 out of 5 stars

Scam

Scam. This company dupe you into a trial then charge you every quarter. I've been caught for 3 payments with absolutely no notification of the payment.
Now that I've realised that there have been charges... I've manged to get into the account but the profile page keeps conveniently crashing so that you cannot access the subscription page.
I know this is a scam as the account has an auto generated password on the account, which I never use.
Can someone please be kind enough to contact me to allow me to cancel the subscription? That would be absolutely lovely. Thank you

18 June 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re truly sorry to hear about your experience; it’s absolutely not the experience we want for our users. We understand your frustration and are here to help. Please reach out to our support team at hello@cardi.health with your account details so we can assist you directly with cancellation and review any charges. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

They are charging my credit card…

They are charging my credit card without my approval. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!

14 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re truly sorry to hear about this experience. Please reach out to our support team at hello@cardi.health so we can investigate the charge and assist you further.

Rated 1 out of 5 stars

Charge without notice

I just received a charge for an automatic renewal with no notice that this was going to occur, or opportunity to decide if I wanted to renew or not. I honestly did not even know I had this subscription. I see other people posting about how reminders helped them keep on track- I did not receive any such reminders. Contacted the company solely by the email address because I did not know what the charge was for & requested a refund, but they refused.

7 June 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for sharing your feedback. We’re sorry to hear about your frustration with the renewal process. I'd like to kindly clarify that all customers are informed about recurring charges before completing a purchase—this information is clearly stated at checkout, in the Terms & Conditions (which must be agreed to before purchase), and again in the order confirmation email. These steps ensure that recurring charges are authorized by the customer. That said, we understand how this situation may have been frustrating and appreciate you bringing it to our attention. Your feedback is valuable and helps us improve the overall experience.

Rated 3 out of 5 stars

You say that the blood pressure should…

You say that the blood pressure should be less than 120/80. I was in the hospital for chest pains and I had high blood pressure and they didn’t seem worried. dr said everyone is different. Went to Dr for tests results and pressure was 132/90, and he put me on 150mg pressure pills. they don’t do anything.

25 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your feedback. Blood pressure goals can vary, and it’s always best to follow your doctor’s guidance. We hope you find the right treatment approach and wish you continued progress on your health journey.

Rated 4 out of 5 stars

Pretty easy app

Pretty easy app. Love the exercises. The meal options are quite sparse though - not a lot of choice

22 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your feedback! We're glad you're enjoying the app and the exercise features. We appreciate your note on the meal variety and will definitely share it with the team as we work to expand and improve the options.

Rated 1 out of 5 stars

After making the first 6 month payment

After making the first 6 month payment; I could not set up my account because they said the email address was not recognized. No phone number to call. Email was forwarded to the "technical team". No answer. Then 48 hr later, email contacted to cancel. Response said account was cancelled. Then received the credit card charge. Disputed it, but was told we cancelled too late. Avoid this service like the plague!!

13 April 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re very sorry to hear about your frustrating experience. Please contact our support team directly at hello@cardi.health so we can urgently review your case and work toward a resolution. We appreciate your patience and hope to make this right.

Rated 5 out of 5 stars

Great tool for recovering heart surgery…

Great tool for recovering heart surgery patients. Easy to use.

18 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your kind words! We're glad to hear the app has been a helpful and easy-to-use tool during your recovery. Wishing you continued strength and good health!

Rated 4 out of 5 stars

the ease in signing up

the ease in signing up

12 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you! We're glad to hear the sign-up process was smooth and easy for you. We appreciate you joining us!

Rated 5 out of 5 stars

The app is easy to navigate

The app is easy to navigate and provides a great deal of information.

10 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your feedback! We're happy to hear the app is easy to use and informative. We appreciate you being part of our community!

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