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Cardiff Gold Reviews 

578
•
TrustScore 5 out of 5

4.8

Gold and silver trading company
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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly professional, knowledgeable, and friendly staff, who provide helpful advice. People frequently highlight the fast and efficient delivery, noting items arrive quickly, are well-packaged, and often in pristine condition. The company offers a great choice of high-quality products, with many appreciating the wide variety and ease of ordering. However, some customers noted occasional delivery issues, including items arriving late or not at all. Others experienced packages left in exposed locations or delivered incorrectly by carriers, with some mentioning poor communication about delays.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the super fast delivery times, with... See more

Service

Users describe positive interactions with service, consistently reporting excellent and fantastic service... See more

Product

Customers consistently note positive experiences with product quality, often describing items as excellent,... See more

Staff

Reviewers consistently report positive feedback about staff, highlighting their helpfulness, politeness, and... See more

Order

Reviewers highlight positive aspects of order, with many praising the quick and easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buyers so were a little unsure about our change of focus with our savings. Appreciated the professional and unhurried manner of the staff member, especially as she answered our questions wh... See more

Rated 5 out of 5 stars

Excellent service as always with a great knowledgeable team. Great conversation on current market trends & the ever increasing change on economic global affairs. A very professional & swift OR…sh... See more

Rated 5 out of 5 stars

I didst venture unto the gold shop in Cardiff, and I must needs say, ’twas a most worthy visit. The keepers thereof were full wise in their trade, possessing great knowledge of gold and jewels, and di... See more

Rated 5 out of 5 stars

Used Cardiff Gold several times now & each time the service & product have been first class & very competitive prices.I would recommend anyone who has a taste for precious metals to give them a try,yo... See more

Company details

  1. #17 of 35 best companies in Gold and silver trading company

Written by the company

Cardiff Gold are a precious metal dealer in the heart of Cardiff. We Buy, Sell & Trade all types of precious metals including Gold Silver Platinum and Palladium. Plus Watches, Whiskey, Jewellery and much much more

Contact info

4.8

Excellent

TrustScore 5 out of 5

578 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(578)

304 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service

Amazing service. Friendly and professional throughout transaction and collection. I thoroughly trust Cardiff gold and will continue to purchase from them in the future

28 March 2026
Rated 4 out of 5 stars

The experience was OK

The experience was OK, However, when I placed my order my item was out of stock but I was not informed of this until I made my payment. My prurchase arrived a couple of weeks later and not immediately as I expected.

5 March 2026
Rated 5 out of 5 stars

I'd give 6 stars if I could.

I'd give 6 stars if I could.
My delivery arrived in 26 hours from placing an order.
The condition of the bullion was absolutely pefect.
Packaging was great and capsules were high quality.
And to top everything off the price was great 10/10

4 March 2026

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