I received a call saying they had a certain range of strengths --- when I talked to a practicioner they said that was wrong-- -they only go up to 11 or so instead of the industry standard. Had I known... See more
Company replied
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Everything went very very well. I am and was extremely pleased with the amount of customer service I have recieved with Carebox. The entire process is fast and I have no hidden priced or extra fees.... See more
Company replied
I liked the provider. She was professional and pleasant and very easy to talk to. I did not feel rushed and she made sure I understood the process. She was knowledgeable and showed a vast amount of p... See more
Went on their website on Saturday filled out the questionnaire. Right afterwards a representative called me to do the intake forms, very easy. Have received several emails to confirm the doctor has re... See more
Company replied
Company details
Written by the company
Care that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Contact info
United States
- support@carebox.org
- carebox.org
4.5
Excellent
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Doctor was thorough and answered all my…
Doctor was thorough and answered all my questions
29 August 2026
Excellent Provider
I liked the provider. She was professional and pleasant and very easy to talk to. I did not feel rushed and she made sure I understood the process. She was knowledgeable and showed a vast amount of patience.
I appreciated being heard.
28 August 2026
He was polite and nice to talk with.
28 August 2026
Speaking to a person that is live and…
Speaking to a person that is live and not AI all questions just answered if I need to ask a question I can talk directly to someone that answers them. The response was fantastic.
28 August 2026
May use AI-assist with repliesRead more
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I really enjoy dealing with care box…
I really enjoy dealing with care box they've answered all my questions and got me my appointment ASAP and I will continue using them
27 August 2026
Reply from Carebox
We’re so happy to hear that our team was able to answer all your questions and get your appointment scheduled quickly. It means a lot to know you’ve had such a positive experience with CareBox, and we’re grateful to have you with us!
We look forward to continuing to support you every step of the way.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Everything went very well
Everything went very very well. I am and was extremely pleased with the amount of customer service I have recieved with Carebox. The entire process is fast and I have no hidden priced or extra fees. Customer Service was one of the best as I said. Sp excited to start my weight loss journey with Carebox.
27 August 2026
Reply from Carebox
We’re thrilled to hear that everything went so well and that you’ve been so pleased with the customer service you received from CareBox. We’re also glad the process felt fast and straightforward with no hidden prices or extra fees.
We’re so excited to have you with us and can’t wait to support you throughout your weight loss journey! Thank you for choosing CareBox and for sharing your experience.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Great customer service and excellent…
Great customer service and excellent explanation of the way everything works.
23 August 2026
Unprompted review
Reply from Carebox
We’re happy to hear you received great customer service and that our team was able to clearly explain how everything works. We want you to feel informed and comfortable every step of the way, so we really appreciate you sharing your experience!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I recommend CareBox.org signed up and…
I recommend CareBox.org signed up and had my visit today and they are sending out my medicine already
27 August 2026
Reply from Carebox
We’re so happy to hear that your visit went well and that everything moved along quickly. We appreciate you choosing CareBox and hope you have a great experience with us!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I switched to your company because it…
I switched to your company because it was a much better price and I have received prompt and friendly service!
27 August 2026
Unprompted review
Reply from Carebox
We’re so glad you made the switch to CareBox and that you’re enjoying both the value and the service. Providing prompt, friendly support is something we care a lot about, so it means a lot to hear that you’ve had a great experience so far!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Just beginning
Filled out the questionnaire and immediately got a call and text to help me through the rest of the process, very helpful information and links and access for further information and help
27 August 2026
Unprompted review
Reply from Carebox
We’re so glad to hear that getting started was easy and that our team was there to guide you through the process. We want every step to feel clear and supported, so it’s great to know the information, links, and resources were helpful. We’re excited to have you with us and wish you all the best on your journey!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Better training for sales
train the sales staff calling to solicit so they know what products you offer. I was originally told I would have access to 15mg but talking to the nurse, I was informed that is not correct 11mg is the limit. Now I have to wait for my money back since they don't have what I want
27 August 2026
Reply from Carebox
We’re sorry for the confusion and frustration caused by the information you received regarding our available strengths. We understand how disappointing it is to be told one thing and then receive different information during your provider visit.
We’ve reviewed your feedback with our team and are working to make sure patients receive accurate information about our available medication strengths. We also want to clarify that 15 mg will be available starting September 10.
We appreciate you bringing this to our attention and apologize again for the inconvenience.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Limited Strength -- Does not go up to 15mg
I received a call saying they had a certain range of strengths --- when I talked to a practicioner they said that was wrong-- -they only go up to 11 or so instead of the industry standard. Had I known of that limitation I wouldn't have wasted my time. Customer service or Sales needs more training to know what you provide
27 August 2026
Unprompted review
Reply from Carebox
Thank you for sharing your feedback. We apologize for the confusion regarding our available medication strengths and understand how frustrating it would be to receive conflicting information.
We’re happy to share that 15 mg will be available starting September 10, so we hope this helps address your concern. We’re also taking your feedback seriously and will work to make sure our team has accurate and up-to-date information regarding available strengths.
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Reply from Carebox
Thank you for your review! We’re glad your experience was a positive one, and we appreciate you taking the time to share your feedback with us!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Well managed
Very easy, communication is beyond fantastic. Very welcoming company and works quickly.
26 August 2026
Unprompted review
Reply from Carebox
Thank you for the wonderful review! We’re so glad to hear you found the process easy and our communication fantastic. We truly appreciate your kind words and are happy to have you with CareBox!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
I spoke with Ariana today
I spoke with Ariana today; she was very friendly, nice and polite, explained everything to me, and answered all my questions. Thank you.
26 August 2026
Unprompted review
Reply from Carebox
Thank you for the kind words! We’re so glad to hear Ariana was friendly, helpful, and took the time to answer all your questions. We truly appreciate your 5-star review!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Noticing reduced cravings
Noticing reduced cravings. That’s a blessing
26 August 2026
Unprompted review
Reply from Carebox
Thank you for sharing your experience! We’re so glad to hear you’re already noticing a positive difference and that CareBox has been a blessing in your journey. We appreciate you taking the time to leave us a 5-star review!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Reply from Carebox
Thank you for the great feedback! We’re glad to hear your intake appointment went smoothly and that you had a good experience with our team. We appreciate you taking the time to share!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
Just began GLP-1 last Sunday
Just began GLP-1 last Sunday. Haven't noticed any differance ..yet. Stay tuned!
23 August 2026
Unprompted review
Reply from Carebox
Thank you for sharing your experience! We’re glad to hear you’ve gotten started with your GLP-1 journey. Everyone’s experience can be different, and we appreciate you giving it time. We’re here to support you along the way and look forward to hearing how things progress!
If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help!
-CareBox Team
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