Care Check Ltd Reviews 5,572

Great organisation and very happy with Ben Leaver. He was very helpful and made the process very easy for me. Thank you.

Very easy and very helpful. When my original certificate didn't arrive I was immediately helped out by Sarah R at Carecheck and the problem was easily resolved. Recommended!

Hi, Thank you so much Ben Leaver for your excellent customer service. you're a Star . I appreciate your assistance.

Customer service was great! Ben Leaver was quick to help with my requests and polite. I would definitely recommend

Great response from Emily W last week to my email query. Very quick and helpful.

Emily W helped me with a question I had, thank you for being so lovely!

Thank you for processing the enhanced DBS check, Chloe Emptage was really helpful in progressing the application smoothly.

Alisha did a great job of helping me today, I was provided with a very efficient and supportive service.

Had communicate with Ben this afternoon, with fast and quick response to resolve the issues we where having and creating new accounts within a timely manor

I was having issues with uploading information but all thanks to Sarah Ruck, who helped me. She guided me to get through the application without the same issue, was very polite and supportive. Great service - thank you!

Whenever I have had the need to contact Care Check, I have received a prompt response. Alicia has answered my questions and resolved issues very quickly, always providing a full explanation, additional guidance and reassurance.

I had an excellent experience and would highly recommend their service. I spoke to Elisha, her customer service was outstanding—friendly, professional, and very welcoming. She was incredibly patient and pleasant throughout the entire interaction, taking the time to ensure everything was handled properly. It’s clear they genuinely care about their customers and providing a high level of service. A truly positive experience from start to finish.

Chloe Emptage always a massive help when sorting DBS for workers within our industry.

Quick to reply and resolves any issues i have.

Would 100% recommend this service if looking to book a DBS check.

Wanted to update our service, Ben dealt with this in an efficient manner.

Such an amazing company that really does support you when you come across any self issues. Ben especially was very helpful and very speedy on an enquiry. We highly recommend this company.

The person who helped me with my application was extremely careful and thorough, and very responsive.

Thank you, Care Check!

Lily has been super helpful throughout the whole DBS process. Always responds in a timely manner and puts up with my endless questions!

I had a very positive experience with this call centre. The staff were professional, courteous, and genuinely attentive throughout the interaction. My query was handled efficiently, and the representative took the time to clearly explain everything, making sure I fully understood the solution.
What stood out most was their patience and willingness to go the extra mile to resolve my issue. I didn’t feel rushed, and the overall communication was clear and friendly. It’s refreshing to deal with a support team that values customer satisfaction to this level.
Overall, I would highly recommend this call centre for their excellent service and dedication to helping customers.

Fantastic service!
We are an agency that uses this company to process DBS for our candidates.
DBS seem to be getting through much more quickly and any queries/issues are responded to immediately by the team.
Emily W has been fantastic as my point of call and i cannot speak highly enough about the customer service i have received from Emily.

“My experience dealing with Care Check was great. They are very supportive, professional, and understanding. I would definitely recommend their service.”