I had a query in relation to submission of info for a DBS check, I sent an email request for help and advice. Ben Leaver emailed me and we extremely helpful and knowledgeable from the outset. He pr... See more
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Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Contact info
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, United Kingdom
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Amy Hall-Cook - Outstanding!
Amy Hall-Cook
"I highly recommend Amy Hall-Cook for her exceptional professionalism. She was consistently efficient, responsive, and thorough, making the entire process seamless and stress-free. Her expertise and dedication to providing top-tier service are truly impressive. Thank you, Amy, for your fantastic support!"

Reply from Care Check Ltd
Had a chase up equiry about my dbs Emily W
Had a chase up equiry about my dbs. Emily W was very helpful with step by step instructions and information about who to contact to find out which police department it was held at. Very prompt service throughout. Excellent customer service.

Reply from Care Check Ltd
Customer service was 10/10
Customer service was 10/10 Alesha was so friendly and made a stressful situation very much less so. She couldn't have been nicer and it was so refreshing to speak to a human and not an AI bot.

Reply from Care Check Ltd
Great service
Had a couple of questions whilst waiting for my DNS to clear. Emily was very responsive, polite and able to answer my questions. Great service thanks

Reply from Care Check Ltd
Excellent customer service from Sarah…
Excellent customer service from Sarah today who helped me with some IT difficulties. Many thanks, Amy

Reply from Care Check Ltd
Log-in Issue
I found Lily to be very helpful and promptly sorted out the issue I had with logging into our account.

Reply from Care Check Ltd

Reply from Care Check Ltd
Excellent customer service Emily W…
I’d like to leave a review for Emily W and the excellent customer service she provided. She was incredibly helpful throughout the process, taking the time to understand my needs and making sure everything was handled smoothly. What really stood out was her follow-up she didn’t just resolve the issue and move on, but checked back in . That level of care and attention made a big difference. Thank you, Emily, for your professionalism and support!

Reply from Care Check Ltd
During my application process
During my application process, i was unable to proceed further. I was bit nurveous how to do it.Then Amy hall-cook assisted me with my application and esure me that how i can follow further and which things i have to consider and avoid.
Thankyou very much, the support you provide is well appriciated.

Reply from Care Check Ltd
Speedy assistance with getting my login…
Speedy assistance with getting my login working again.
Always at hand with good service.

Reply from Care Check Ltd
Alisha has all the attributes of a Great Advisor
Alisha was calm, polite and reassuring when addressing my questions.
Whole experience when calling through lasted no more than 5mins.
Thank you
DP

Reply from Care Check Ltd
Happy to speak to their customers!
Alisha H-B resolved my technical issue really quickly and took the time to answer other questions I had as a new customer. I have called Care Check a couple of times since with queries and they have been so helpful.

Reply from Care Check Ltd
Impressive user friendly software and Ben Leaver provided great customer support - thanks Ben.
Had a couple of questions having only used this software this week. Ben Leaver answered questions, very polite and helpful, good customer relations and impressed with the software.
Thank you Ben Leaver and Care Check.

Reply from Care Check Ltd
Ben have been really helpful regarding…
Ben have been really helpful regarding updating my DBS.And also ben is quick in response which really help to solve my dbs error problem thank you for the help

Reply from Care Check Ltd
They picked up the call really quickly…
They picked up the call really quickly and resolved my issue swiftly. Excellent Customer service from Emily W.

Reply from Care Check Ltd
I have recently moved to Care Check…
I have recently moved to Care Check from another Enhanced DBS check provider and I am impressed with the system which is easy to use and at a very reasonable cost. Emily W contacted me with a query regarding a DBS application and she dealt with this very swiftly so as to avoid any delays in the process.

Reply from Care Check Ltd
Emily was really helpful
Emily was really helpful, answered all of my questions and got the DBS check completed in excellent time!

Reply from Care Check Ltd
Contacted Care Check today
Contacted Care Check today, and Email W dealt with my query via email. She responded very quickly and provided helpful info. Thank you

Reply from Care Check Ltd
They were fast
They were fast, efficient and very knowledgeable. I will definitely recommend and use them again.

Reply from Care Check Ltd
Great Service
Very quick response, clear and informative service from Ben. Thank you.

Reply from Care Check Ltd
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