CareCo Reviews 71,480

My first time purchasing from Careco. It was an uplifting experience from my first call with Paul to enquire about the items l was purchasing, customer service was professional, friendly. Following my purchase l had to call again and the call handler, Callum was so helpful, adjusting my order and re-issuing of my order dispatched that day and delivery in a rural within 3 days. I would recommend Careco as unlike other medical aids companies, Careco don't automatically only want to recommend the most expensive item in the range. Careco products are excellent quality and value for money.

the attention to detail and reeling comfortable as a customer

Very proffesional. Knows exactly what is required. Doesn't try to sell you something anything you don't need. Great customer service.....WELL DONE!!!!!

Lovely company professional.caring and knowledgeable.I buy a lot from them over many years.

We always get good fast service from CareCo, (Milton Keynes branch)
you are never hurried or hassled by the staff. Had to purchase a new wheelchair, we were left to look around and when we were ready the staff answered our questions and helped us chose the right one for me, no pushy sales pitch.
The delivery arrived in two days and we were kept updated from them about time of arrival. very happy with the purchase.

Friendly staff and no excessive pressure towards any particular product.

Very knowledgeable assistant who explained about the different power hairs and how to operate them. Had a spin indoors and outside. Unfortunately out of stock until July but excited to for when it’s delivered.

Wow what a lovely caring company to deal with my trolley turned up on time as was said it would

Madison listened to my problem and gave me detailed information on what I needed to do to reach the resolution that I wanted for my Mum. Within 24 hrs, we had a replacement walker! She was excellent!

The service from your company was first class. The assistant, Sophie McHugh, was extremely helpful and pleasant and was only satisfied when we were sure we had the right product for our needs. She is a credit to your company.

Ryan the salesman was very helpful in helping us to make a decision on which armchair I wanted.His help and service made the visit pleasurable and constructive.So we came away feeling we had made the right decision.
A UK made design with choice of colour etc. We look forward to receiving the new armchair in 4 weeks.

This co. Is brilliant the staff are informative,courteous and friendly.

Excellent help on the phone. Very impressed

Fortunate to have a showroom close by where the staff are extremely helpful and relaxed!

ordering easy delivery next day arrived promptly in given time/ Goods beautifully packaged easy assembly very happy with product

Ordering process great. Phone call after order from careco to confirm and check everything was great. Issue with logistics which has been rectified super quickly by Nathan. Thank you so much. Just awaiting chairs now which are due in a few days. Customer care has been excellent and I felt very much like a valued customer.

Staff very professional and knowledgeable and very helpful

Visited the exeter centre and was greeted by a lady called Lesley. We went to look at riser/recliner chairs and Lesley was knowledgeable, kind and courteous.

I bought a 4 wheeled walker for my mother who said she didn’t need one. But once I had unpacked it and put it together using simple to understand instructions she loves it. Easy to use, sturdy and well balanced- looks good too in bright red