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Careington International Corporation Reviews 

773
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the highly affordable dental savings plans and the excellent promotional discounts that make managing routine dental care expenses much easier. Consumers frequently mention that the digital platform is very simple to navigate when searching for participating providers, comparing plan options, and safely completing online purchases. However, some customers also noted issues with customer service, mentioning that certain support teams were unhelpful, unresponsive to inquiries, and unable to assist with technical questions. A few consumers also experienced occasional frustrations trying to complete transactions smoothly or finding completely updated provider lists across multiple systems.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting clear information, simple enrollment,... See more

Website

Customers had ambiguous experiences with the website, frequently praising how easy it was to navigate... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Price

Reviewers express mixed feelings regarding pricing, with some consumers reporting great savings and... See more

Discount

Clients share positive opinions on discount offerings, frequently highlighting substantial savings, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The initial selection and inquiry of "careington.com" is somewhat confusing due to like names and services by brokers. Also, info from my dental provider was a little help, but still requested additio... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied

Rated 4 out of 5 stars

It was easy to sign up and as far as I can tell the conditions and the amount of discounts for dental, vision and hearing care were clear.

Company replied


Company details

  1. Dental insurance agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 45 years. Today Careington and affiliate companies provide over 50 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

773 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(773)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Good evening, Mark! Thanks so much for the amazing review! We value seamless user experience to help our members like you get easy access to savings on care. Have a great day!

Rated 5 out of 5 stars

Customer service was good in completing…

Customer service was good in completing my application and giving me my ID number

13 May 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! Our Customer Care team continually strives to provide superior service to valued members like you. Have a great day!

Rated 4 out of 5 stars

what my dentist recommended

straight forward easy to understand instructions

14 May 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Richard, thanks for the review! We are happy to hear you were pleased with our signup process. We're proud to provide easy access for our valued members. Have an amazing day!

Rated 5 out of 5 stars

A Very Smooth Experience

I was able to purchase my dental plan in minutes. Your website is easy to use, your plans are easy to understand, and you offer excellent coverage for the money! Thank you for affordable dental care!!

13 May 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Paula! We prioritize providing a seamless user experience and accessible plans to help our valued members like you! Thanks so much for the great review.

Rated 3 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hello Josh, this is Lindsey from Careington. We thank you for bringing this to our attention and your review has been promptly escalated by our Customer CARE team. We are currently investigating the status of your membership kit. In the meantime, please reach out to us at 1-800-290-0523 and one of our representatives would gladly provide you with your membership ID card number that you may use while waiting for your kit.

Rated 4 out of 5 stars

Delay in new member kit, but I saved.

Once paid, they give you the option to receive your new membership packet by email in a couple of days or by snail mail in 5 days . I picked email to use it fast but they sent it to me by snail mail so the delay was frustrating . Otherwise my dentist accepted the discount and I saved $600 off of a crown . So it's a good deal I'm happy.

10 May 2025
Rated 5 out of 5 stars

Helpful and Effective

Helpful and Effective

23 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello! Thank you so much for the amazing review. We are proud to provide a helpful and effective signup process for valued members like you. Have a wonderful day!

Rated 1 out of 5 stars

I didn't receive an email to download…

I didn't receive an email to download my kit after three business days.

2 May 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello Anna, this is Lindsey from Careington. Your review has been promptly escalated by our Customer CARE team, and we thank you for bringing this to our attention. We are currently investigating the status of your membership kit. In the meantime, please reach out to us at 1-800-290-0523 and one of our representatives would gladly provide you with your membership ID card number that you may use while waiting for your kit.

Rated 5 out of 5 stars

It was very easy to use your site

It was very easy to use your site. I was recommended to your company by friends.

2 May 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello! We prioritize providing a seamless user experience to help valued members like you. We are so happy to hear about you and your friends' satisfaction with our website. Thanks so much for the amazing review!

Rated 5 out of 5 stars

Careington Dental 500

It was very easy to apply for the Careington Dental 500 plan. Just waiting on my member ID so that I can set up and appointment.

27 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello Clara, thank you for the great review! We are so happy to hear you were satisfied with our easy signup process. We're proud to provide quick access to care for our valued members. Have a wonderful day!

Rated 3 out of 5 stars

It's been several days and I still…

It's been several days and I still don't have the welcome packet. I have 6 requests for reviews but no information that I need.

22 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We thank you for bringing this to our attention, your review has been promptly escalated to our Customer CARE team. While we investigate the status of your membership kit, kindly reach out to our team at 1-800-290-0523 and a representative would be happy to provide you with your ID card number to use in the meantime. Our records currently show that we have sent you an initial request for a service review as well as one reminder email. If there has been more that you have received from us, kindly let our Customer CARE team know and we will be happy to help get this issue resolved.

Rated 4 out of 5 stars

*Updated. I have been doubled charged for the…

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. Appreciate it very much!
--------Previous review.
I have been doubled charged for the annual payment plan. Quite the inconvenience. It is not a good value if it cost double than advertised

23 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We thank you for bringing this matter to our attention and sincerely apologize for the inconvenience you’ve experienced. Your review has been promptly escalated to our Customer CARE team. A customer service representative will be reaching out to you as quickly as possible to investigate and help resolve this issue. We prioritize delivering exceptional service and we thank you for giving us the opportunity to help make this right.

Rated 5 out of 5 stars

Quick response and great rates

Quick response and great rates. Thank you so very much. I would certainly recommend you to everyone.

21 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello David! We are so happy to hear we were able to help you save on the care you needed while having timely responses. Our continued mission is to expand access to affordable care for our valued members like you. Thanks for the great review!

Rated 5 out of 5 stars

Ease of Registration

Very efficient source for sign up.

22 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello Kevin! Thank you for the awesome review. We strive to make our registration process as easy as possible. Have a great day!

Rated 5 out of 5 stars

Easy and explained

Easy and explained

22 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the review! We are happy to hear you were satisfied with our easy signup process. Have a great day!

Rated 5 out of 5 stars

Website was easy to navigate and simple…

Website was easy to navigate and simple to set up.

22 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello! We prioritize providing a seamless user experience to help our valued members like you get easy access to savings on care. Thank you so much for the review!

Rated 5 out of 5 stars

Nice and gave me the answers I needed

Nice and gave me the answers I needed

6 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello! Thanks for the great review. We're proud to have a team of experts ready to help you start saving. Have a great day!

Rated 1 out of 5 stars

I have paid but no member ID

I have paid for this service but have not received any information or member number. The only correspondence I've gotten is two emails asking for a rating of my experience.

2 April 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. Thank you for bringing this to our attention and we have promptly escalated your review. While we investigate the status of your membership kit, kindly reach out to our Customer CARE team at 1-800-290-0523 and a representative would be happy to provide you with your ID card number to use in the meantime.

Rated 4 out of 5 stars

Nice and helpful

The person who was able to help us was very nice and walked us through getting online.

31 March 2025
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for the great review! We're proud to have a knowledgeable team of experts ready to help you through the signup process so you can start accessing savings on the care you need. Have a great day!

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