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Careington International Corporation Reviews 694

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of the sign-up process and the affordability of the plans, noting significant savings on dental care. Many people appreciate the clear, user-friendly website and the helpfulness of customer service representatives during the application process. However, some customers experienced issues with the subscription process, such as delays in receiving their member ID or unexpected renewals. A few other people also felt that the website could be improved, particularly regarding the immediate availability of member IDs and the functionality across different devices. Additionally, there were occasional concerns about the value of the plan not matching expectations or the customer service being unhelpful with specific inquiries.

What people talk about most

User experience

Consumers generally find the user experience to be positive, especially regarding the ease of use and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers found the sign-up process... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to use, navigate,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable dental care and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found representatives to be... See more

Based on these reviews

Rated 4 out of 5 stars

Website should explain why was application unavailable last night. My assumption was outside of a business hours. The plan starts in first day of current month, which gave me one week to access sin... See more

Company replied

Rated 4 out of 5 stars

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. App... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied


Company details

  1. Dental insurance agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 40 years. Today Careington and affiliate companies provide over 30 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

694 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This was the easiest process on line i…

This was the easiest process on line i had ever experienced.

6 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Collin! We strive to prioritize a seamless user experience for all of our valued members like you, and we're thrilled to hear you had a positive experience. Thanks for the great review!

Rated 5 out of 5 stars

Easy and not pricey

It was really easy just following the steps. Love that I can cover me and the family for cheap

6 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Jamie, thanks for the great review! We are proud to offer a seamless, quick sign-up process to help our valued members like you and your family access savings for the care you need. Have a great day!

Rated 5 out of 5 stars

Good experience

6 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for the great review! We are so glad you had a good experience with us. Have a great day!

Rated 1 out of 5 stars

Where's the ID card & kit?

Signed up and paid for the plan on 12/03. Received an email that I would receive my ID card and membership kit via email within 24 hours. It's been 72 hours and I still don't have this information so I can't make my dental appointment. But I did receive a survey asking how well you did so.... 1 star.

6 December 2024
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Reply from Careington International Corporation

Hi Linda, this is Liz from Careington. Thank you for being a valued member and providing feedback. We are sorry to hear about the delay in receiving your ID card and membership kit. Please kindly reach out to our Customer Care team at 1-800-290-0523, and we would be happy to provide your ID card number, ensure you receive your membership kit and answer any further questions you may have about your plan. Thank you for your patience!

Rated 5 out of 5 stars

Easy to join.

5 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hello, thanks for the great review! We're proud to provide a seamless sign-up process to provide our members with quick access to significant savings on care. Have a great day!

Rated 3 out of 5 stars

They are so many fake Careington…

They are so many fake Careington website out there. I had to call my Dentist to double check.

3 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Calvin, this is Liz from Careington. We are proud to offer affordable dental savings plans at www.careington.com. You can look for the “Official Home of Careington” seal on our website to shop confidently, safely and securely! We hope your opinion changes once you've been able to use your official Careington dental savings plan. Kindly reach out to our Customer Care team at 1-800-290-0523 and we would be happy to answer any further questions you may have!

Rated 4 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hi Tony! Here at Careington we prioritize our members' user experience and we thank you so much for the great review!

Rated 5 out of 5 stars

Seemed pretty easy to sign up with I’m…

Seemed pretty easy to sign up with I’m excited to see it in action

30 November 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Jessica, thanks for the great review! We are glad we were able to provide a seamless sign-up process and we're looking forward to helping you access savings on the care you need. Have a great day!

Rated 1 out of 5 stars

Just not what you expect

Just not what you expect. There savings has nothing to do with mid America only big cities

3 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Jay, this is Lindsey from Careington. We are always looking to expand our nationwide network of providers. On our website's provider search page, please find our feature to nominate a provider in which you can submit your provider's information for consideration to join our network. Kindly also reach out to our Customer Care team at 800-290-0523 and we will be happy to help find a provider near you. Thank you for your feedback.

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. Hopefully it will continue to be great when using it.

2 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Christine! We're so glad to hear you had a seamless sign-up process and we're looking forward to providing you with deep discounts on the care you need. Thanks for the great review!

Rated 5 out of 5 stars

The member services associate was super…

The member services associate was super fantastic to work with. Thank you!

2 December 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Amy, thanks for the great review! We're proud to prioritize excellent customer service for our valued members. Have a great day!

Rated 5 out of 5 stars

I used a Careington Dental Savings Plan…

I used a Careington Dental Savings Plan nearly three years ago when I learned that eleven teeth needed to be extracted and that I needed partial dentures. I saved more than $2,500. I am in need of more dental work so I'm grateful that this is available to me again. Thank you Careington.

25 November 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Jamie! We are thrilled to hear we were able to help you access big savings and we look forward to helping you save more on your upcoming dental work. Thanks so much for the great review!

Rated 5 out of 5 stars

User friendly

User friendly

21 November 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Becky! We're proud to offer an accessible, user-friendly platform to help you access savings on the care you need. Thanks for the great review!

Rated 5 out of 5 stars

It was quick and easy to sign up and we…

It was quick and easy to sign up and we saved about $2,000 on our recent visit to replace 3 crowns. The office we worked with was efficient and caring. A pleasure to work with.

4 November 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Steven, thanks for the great review! We are so glad to hear we could help you save so much on your dental care. We strive to provide affordable, accessible care options to all of our valued members like you!

Rated 1 out of 5 stars

Great product/ lousy sign up

First, I will say that I am a past customer and not sure what happened to my autorenewals but they apparently stopped. I do know that the product is great and saves a bunch of money. However, the sign up was horrible. Go through 3 screens and screw up the last and you are starting over. The reason this happened to me was that, BOA, the largest retail bank in USA, stopped my transaction for fraud (this is after 3 attempts with only screen input being by acct info was wrong). After receiving a text from the bank asking if I entered the transaction and wanted to continue, I authorized the transaction and on the 4th attempt it went thru. Maybe ask for pin # on the CC entry screen- I don't know but I do know that the even the average mom and pop can figure this out.

13 November 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Scott, this is Lindsey from Careington. We are glad to hear we have helped you save on the care you need, as that is what we continually strive for. We apologize for the difficulty you experienced with your transactions. We thank you for bringing this to our attention and have forwarded your review to our operations team. We will work hard to correct this process based on your experience. Your feedback is appreciated as we always aim to ensure our members have a positive service experience. Kindly reach out to our Customer Care team with your member information if we can help you in any way. We’ll be happy to help. And welcome back! We’re so glad to have you as a member.

Rated 5 out of 5 stars

The price

The price, the Virginia Pricing Page, Promo Code

10 November 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Deborah! We're proud to offer our valued members significant savings on the care they need. Thanks for the great review!

Rated 5 out of 5 stars

Information straightforward

Information straightforward. Website easy to navigate. Compared to others, good benefits.

30 October 2024
Careington International Corporation logo

Reply from Careington International Corporation

Hi Helen, thanks for the great review! We're proud to offer an accessible, user-friendly sign-up process to help you access savings on the care you need. Have a great day!

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