Carelift Services LTD Reviews 

Chris called beforehand to confirm the visit time. He quickly and efficiently completed the service and repair after giving me options and costs. He was very polite and respected our home at all times. I would be very happy to recommend him and his company and will certainly use them again.

It's always a pleasure having Chris come to service the stairlift. He's polite, efficient and happy to answer any questions I may have.

James the engineer was prompt and explained the issue in detail before fixing, with advice on how to avoid potential issues. would recommend anyone to use this company.

I needed an out of action stairlift serviced in a very limited timeframe and both Lesley in the office and James the engineer were great. The stairlift was sorted out swiftly. James was polite, helpful and informative and the price was reasonable.

Very professional service . Arrived on time and very efficient and friendly.

Carelift.co.uk was Recommended to me by the manufacturer of the stair lift Handicare. Having contacting them to arrange a service visit for the 9th February 2026 8-30 am. The engineer (James) arrived on time in a clean vehicle clearly marked with the Company Name. Jame's introduced himself and removed his boots prior to entering my home. He performed the task in a tidy and prompt manner. I will use the company again and recommend them to friends & family.

Dear Hanna & Liam,

We just wanted to say thank you for getting the lift installed at my parents’ house, I had felt despair when having other companies visit and quote, using the old school sales tactics of ‘ ill discount if you pay deposit today’ or ‘pulling magic discount vouchers out if I buy the product in a week’. We received none of those stupid pressure tactics from Care lift Services Ltd, all communication and visits from your team have been excellent. Your install teams were brilliant, and we are extremely happy with your product which was also much more competitive in pricing than the other brands. Very relieved we chose you, Thanks again.

Completed a service and repair in a timely manner - i originally called Acorn Stairlifts who never came to the appointment that was scheduled. Would recommend quick response and completed works no problem.

From my initial contact with Carelift services I have been extremely pleased. I had not been a customer previously yet everything was done to make it easy for me. The engineer Chris who came was pleasant competent and efficient. While still being able to have a conversation with me. It’s very refreshing to find a new (to me) firm that I can feel reassured with.

Caring politeness and prompt

First class service. Liam the engineer was so helpful and supportive. He resolved the problem quickly and efficiently. Highly recommend this company for quality purchase and service.

I needed a disability hoist urgently following the rapid decline of my father's health. I received a sympathetic and helpful response from Lesley and was able to collect the hoist on the same day saving us a world of pain. The flexibility of the hire was just what we needed. After returning it the deposit was repaid into my account promptly. Faced with the same situation I would be very happy to use them again.

Easy to book a service met Paul for the first time pleasant friendly chap clean and tidy worker good to know at least two engineers live reasonably close by

From the outset with my first phonecall, through Liam’s very informative survey visit to today’s installation by the excellent Jamie, I cannot fault CareLift. No hard sell, in fact a reconditioned stairlift at a very reasonable price was recommended. Installation was efficient and clean, everything was explained thoroughly.
Thank you
Ian Norwich

I received excellent service from Care Lift Services from start to finish. Lesley in the office was more than helpful, and Chris did a fantastic job on our stair lift.

Excellent service from Carelift services Ltd on New Year’s Day my stairlift ( purchased and installed by Carelift) broke down I was overjoyed that an engineer could come out as my stairlift was blocking the stairs - Jamie came out and did a fantastic job and got me on the go very soon
Highly recommend this company for your stairlift needs

Reliable, courteous and know the product well. Very happy with the work.

5 star treatment from calls in the office to james the engineer. all ways so prompt, nothing too much trouble. recomemend first port of call for anyone who needs a help getting up the stairs

Called and received a same day engineer visit who went out of his way to get out stair lift working again, excellent service along with polite and friendly office staff

Carelift Services were friendly, helpful & offered money for my fathers chair lift which was bought new, less than 2 years old and barely used for the last year.
The company that installed it, offered nothing for it, but were willing to take it away! James from Carelift, dismantled the chair lift, arrived on time as agreed and was quick, efficient & polite. I would recommend Carelift.