Carers Card UK Reviews 

521
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise how incredibly simple the application process is and how helpful the various discounts are for managing daily shopping and family outings. People also appreciate having a convenient and reliable form of identification that easily provides access to numerous community events, local attractions, and essential support services. Some reviewers were not happy with certain discounts, mentioning that similar or better offers could easily be found elsewhere or that some promoted items were of lower quality. Others noted that specific promotional deals did not always meet their expectations or provide the exclusive value they anticipated.

What people talk about most

Discount

Consumers find discount to be a major benefit, with reviewers praising the fantastic savings on food... See more

User experience

Clients share positive opinions on user experience, noting that the application process is quick,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful support, valuable... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the benefits and... See more

Value for money

Customers had positive experiences with value for money, highlighting fantastic discounts on shopping, day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This card brings a little light to otherwise dark days of exhaustion and frustration! I've used it to buy reduced price gift cards to treat myself to a coffee, or a few naughty extras when doing the g... See more

Rated 5 out of 5 stars

Carers Card UK has opened up a whole new world for me. Wonderful discounts and a way to connect with other carers. Asking questions and sharing experiences with those who understand the day to day cha... See more

Rated 5 out of 5 stars

More than a members card. It's a lifeline for support, helping you to plan for eventuality, encouraging self care, letting you know who can help and advice on planning for retirement. I'll be recove... See more

Rated 5 out of 5 stars

I’m so pleased to have my carers card. I took my son swimming and now I can show them this card and my details without taking lots of paperwork with me. I’m excited to use discounts and also apply for... See more


Company details

Written by the company

Carers Card UK provides an official ID card and support platform for carers across the UK — recognising the vital role carers play every day. Our card helps carers easily identify themselves in situations where reassurance, access, or support is needed. Alongside this, members gain access to a range of practical benefits including discounted e-gift cards, exclusive offers, wellbeing support, and tools through our app. We support both unpaid and paid carers, including parents caring for children with additional needs. We are committed to continually improving our service and listening to feedback from our members.


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(521)

520 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve recently started using Carers Card…

I’ve recently started using Carers Card UK and I honestly think it’s a fantastic idea.

Being a carer can sometimes feel like a thankless job, so it’s really nice to have something that recognises the role carers play and offers some support and benefits along the way. The card is easy to use, and knowing that there are discounts and offers available is a lovely little bonus.

I’d definitely recommend Carers Card UK to other carers. Every little bit of recognition and support makes a difference, and it’s great to see something specifically designed to help carers feel valued. ❤️

Thank you Carers Card UK for the work you do and for supporting carers. 💙

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I signed up for the carers card and…

I signed up for the carers card and received my card yesterday. It was very easy to sign up and I am more than happy as I am an unpaid carer to my son who suffers mental health problems , and I also work part time as a support worker. Carers card uk have a link where you can talk to someone 24 hrs a day and I did use this today and it was most helpful. So thank you to this amazing site for giving me this opportunity to belong. Kindest regards Kathryn

20 August 2026
Unprompted review
Rated 5 out of 5 stars

DAYS out .

With thr card,We could enjoy together a brilliant day out in the lakes,Dorset,and Devon.Iwould recommend any Carrer to apply as it does make a difference.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Receiving my Carers Card is such a gift.

Having a Carers Card has made me feel valued, respected, not forgotten in the mundanity of every day, it has been like receiving a gift. Having access to support and so many discounts makes a massive difference to me. So easy to apply, my card arrived quickly and I can now enjoy seeing the vast range of things I now have access to. As I recently was made redundant getting discounts at supermarkets is such a help. Thank you!

11 August 2026
Unprompted review
Rated 4 out of 5 stars

Different options

I like how many different options there are with discounts but one is thing I would suggest is maybe adding a few more things for teenagers. For example, I’m 16 myself and a lot of options that came up were for beer or wine which I obviously cannot get, thanks

10 August 2026
Unprompted review
Rated 5 out of 5 stars

The carers card and help has been invaluable valuable

The carers card and help has been invaluable. There is so much help available you just have to ask.
I’ve started to use the discounts and purchase the vouchers to do my shopping. It means I don’t have to carry much cash so feel safer. Easy to apply. I will definitely renew when it’s time

6 August 2026
Unprompted review
Rated 5 out of 5 stars

An amazing card for carers

I love having the card and also being able to upload my documents onto the app so I don’t always have to carry them around with me. I love all the discounts available too.

6 August 2026
Unprompted review
Rated 4 out of 5 stars

Carer's Card straightforward application process

Ordering procedure was straightforward and card arrived promptly. Authentication paperwork loaded very quickly. Card added to wallet for ease of access. Looking forward to benefitting from using the card in various places. Will also assist me to be a better carer as it gives evidence that my partner needs help in certain circumstances.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I received my carers card today and…

I received my carers card today and signed in and it is excellent, you get discounts on a lot of stuff and there are people to help you as well with your own health situations. I’d recommend this to friends.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I love this service as it recognises us…

I love this service as it recognises us as unpaid carer and let us have the opportunity to know about the opportunities available for us around us and accompanying the support receiver for free in many places without Hassel. I really appreciate.

4 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look