Sold my car to CarGem through Carwow. When they arrived to check the car it turned out there were electrical issues revealed by the diagnostic test. They initially wanted to knock £2000 off the init... See more
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At Cargem we don't just sell cars, we endeavour to provide you the best level of service around the sale of all our cars that will help you to find and buy the right car for the best deal. We will do everything possible to get you driving your perfect car and arrange anything you need to get you on the road with a smile. The Cargem team specialise in the sale of most brands, high quality used cars that meet our strict quality and aesthetic requirements. We are proud to offer you a first class customer service with competitive internet based pricing. We realise that buying a car can be a daunting experience and we are a well-established used car dealer with a great reputation. We will offer excellent advice and have a wealth of experience on used cars and their maintenance. Our friendly staff will go that extra mile to guarantee that you receive the service that you need. We stock an extensive range of quality vehicles. In order to offer cars to suit everyone we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
Manor Way, RM13 8RH, Rainham, United Kingdom
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Amazing service from Cargem, handled superb by Annyl. Definitely would recommend this place. If you come here definitely ask for Annyl!!!

Reply from CARGEM
Diren was amazing as always. When you call cargem Ask for DIREN. FX67

Reply from CARGEM
It was amazing. Staff is very welcoming and friendly the moment you walk in. Smiles all around and no one seeming down. It’s a lovely work environment as well as having amazing customer service. Would 100% recommend to people to visit this dealership.
LX68

Reply from CARGEM
I had a great experience at this dealership. Annyl handled everything efficiently, making the whole process smooth and straightforward.
He was friendly, professional, and very knowledgeable. I would definitely return in the future.
Thank you!

Reply from CARGEM
I bought a Citroen c4 grand picaso off these guys on day one of collecting, came out with airbag light on and a adblue fault They said they would sort it and was meant to have a fresh mot done aswell, didn’t get a chance to test drive it either left there at 6.45 pm. Whilst driving home the clutch was juddering really bad , I got home and rang them next morning about faults , they booked me in 2 weeks later to get problems sorted , so I carried on using the car , clutch finally bit the dust yesterday, told them this , so I’ve ordered a clutch and I’ll get it done locally, I myself so far have put new front discs , 2 new front tyres aswell , had the adblue problem sorted by a specialist cost £250 , all these things should have been checked on a pdi , they don’t want to remberse me any money whatsoever, so all these repairs will cost me over £1000 out of my hard earned money , there customer service is absolutely useless, the 3 month warranty is useless aswell, I will never ever deal with this company again , they buy there cars off bca car auction
Buyers beware and avoid

Reply from CARGEM
Ke69 diren is just too good at his job. I’ve never met salesman like him

Reply from CARGEM
Beware of this dealership a lot of fake reviews these guys have got family and friends leaving fake reviews beware!!!!!!dodgy company with cowboy dealers very untrustworthy vehicles being sold in this scam dealership don't let the fake reviews fall in there trap and management is terrible this place should be called scams r us this dealership is selling damaged unrecorded cars beware of buying a valued car beware !!!!!!! For my information 😂🤣just admit your dealership has got no professionalism v12 sports and classic arnold Clark etc Learn off these great dealers your immature company should learn how to deal with the public as right now your attitude towards the public is a disgrace just shows certain people haven't been taught manners I blame the upbringing 😁 you wouldn't get a negative review if you spoke to the public correctly and of course your goner say you can't find my name as the truth of your business is getting told 🤣 also speaking on behalf of a few negative reviews which are stating customers getting ripped off well done for taking advantage of innocent people shame on Cargem if you couldn't afford to buy good cars you shouldn't be selling dodgy cars either a greedy money hungry company shame on Cargem 🤢🤢🤢

Reply from CARGEM
IF you’re serious about Buying a car. Call Cargem ask for Diren. I promise you, he will go out his way to make the deal happen. Call him ask for Diren, he is the best there top salesman. Purchawek a 3 year warranty for the best price possible.

Reply from CARGEM
Pls go to diren if you want beautiful experience call him on the phone ask for him. He works everyday so he will look after you

Reply from CARGEM
Diren was really helpful and responsive, I love the WhatsApp messaging for ease of use and saved the email tennis.
very happy, 4.5 stars narrowly missed out on 5 stars due to car not cleaned, few admin points but overall painless experience.

Reply from CARGEM
Annyl was really patient and went out of his way to help me with purchasing the car, I can’t thank him enough, brilliant service.

Reply from CARGEM
This has been a fantastic experience buying fro Cargem from the moment we made the initial call to this morning when the car was delivered. It has been very smooth. I have to say.Annul has done a sterling job. He set up a WhatsApp group for me to discuss things with for him to download paperwork which was amazing. He kept in touch as promised on a daily basis. We are very pleased with our purchase and we would definitely recommend Cargem x

Reply from CARGEM
Avoid this company cowboys you will regret

Reply from CARGEM
Emre was an excellent help today, we arrived and didn’t have to wait more than 10 minutes to see the car we picked. The car was as pictured, clean, with a quarter full tank and ready to drive. Emre, was honest, no nonsense and answered all our questions to satisfaction.

Reply from CARGEM
Great Service and customer service from the manager Imran and the sales executive Emre who helped me out swiftly to purchase a car

Reply from CARGEM
Thank u so much it was a great experience buying a car from Cargem the car originally came with one key but Cargem managed to get me another key for my car thanks to the manager and jadev.
Thanks

Reply from CARGEM
Diren looked after me from the start very smooth purchase answered all questions for me. If you want a great car buying experience go to Diren ask for him on the phone when you call Cargem. Hf19

Reply from CARGEM
Nabil did an amazing job. Helped us so much we are very thankful.

Reply from CARGEM
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