CarHireExcess.com Reviews 12,078

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 1 out of 5 stars

I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more

Rated 5 out of 5 stars

Very impressed with the claims process of CarHireExcess.com. Unfortunately got a flat tyre with my hire car in Spain. The rental company said to call Roadside Assistance which I did and the mechan... See more

Company replied

Rated 5 out of 5 stars

Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... See more

Company replied

Rated 5 out of 5 stars

We had to make a claim after being scammed by a supposed international car hire company who gave us the thumbs up after we dropped off the car and next day sent a big damage bill by email. The proces... See more

Company replied

Company details

  1. Insurance agency

Written by the company

CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12k reviews

5-star
4-star
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Rated 4 out of 5 stars

Fast and easy to purchase

Fast and easy to purchase

19 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Maria,

Thank you for your comments and taking the time to leave a 4-star review.

Kind Regards
Patricia

Rated 5 out of 5 stars

No issues

No issues - simple but efficient in every way. Would recommend for pease of mind whilst abroad.

19 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Neil,

Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Rated 2 out of 5 stars

No reply to my query at all

No reply to my query at all.....
The lady says she sent a reply...I will check to see if I missed it.
More anon.

12 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Robert,

I have sent you a direct email to discuss this further.

Kind Regards,
Patricia

Rated 5 out of 5 stars

No fuss

No fuss. Does exactly what it says on the tin

18 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Gerry,

Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Rated 5 out of 5 stars

Very simple site to use

Very simple site to use, Bravo

18 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Carl,

Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Rated 5 out of 5 stars

Very easy to do online

Very easy to do online, have used many times before and will do again

16 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Ian,

Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Rated 5 out of 5 stars

Easy to navigate website with the…

Easy to navigate website with the options easy to understand

12 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Tony,

Thank you for your comments and taking the time to leave a 5-star review.

Kind Regards
Patricia

Rated 4 out of 5 stars

This is based on the ease of purchasing…

This is based on the ease of purchasing the insurance. The real test is if , and please God I don’t, I have to bring it into play!

17 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Alan,

Thank you for your comments and taking the time to leave a 4-star review.

Kind Regards
Patricia

Rated 1 out of 5 stars

I didn't want to auto-renew

I didn't want to auto-renew. It's sneaky & unwanted and selected by a hidden default. It happened & it's v difficult to stop it. Communication is ignored. I requested cancellation & the company doesnt respond, except with feedback forms and saying they won't auto renew next year.

16 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi,

I have sent you a direct email to discuss this further.

Kind Regards
Patricia

Rated 5 out of 5 stars

Top class!

As always, efficient, helpful, friendly, accommodating. Other, larger companies could learn a thing or three from the way CarHireExcess treat their existing and potential customers.

17 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Jim,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Patricia

Rated 5 out of 5 stars

Easy to organise

Easy to organise. Hopefully not actually had to use for a claim.

17 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Alastair,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Patricia

Rated 4 out of 5 stars

Staff very nice

Staff very nice

17 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Derek,

Thank you for your comments and taking the time to leave a 4 star review.

Kind Regards
Patricia

Rated 5 out of 5 stars

Always use this service

Always use this service, hassle free and a great sense of being covered when driving abroad

17 June 2024
CarHireExcess.com logo

Reply from CarHireExcess.com

Hi Joseph,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Patricia

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