CarHireExcess.ie Reviews 

1,666
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how affordable and straightforward the booking process is, saving them considerable money compared to expensive rental desk fees. Travelers also appreciate the prompt and efficient claims handling, noting that getting reimbursed for minor unexpected incidents is surprisingly stress-free. Many consumers emphasize that having this independent coverage gives them immense peace of mind before traveling abroad. However, some reviewers were not happy with the service, mentioning significant delays, communication hurdles, or prolonged waiting periods during the claims payout process. A few other people also felt that resolving disputes required persistent effort due to unexpected obstacles.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, describing the process as extremely efficient,... See more

Price

Clients share positive opinions on price, consistently noting that the rates are much cheaper and far more... See more

Service

Customers consistently note positive experiences with service, highlighting a clear and efficient process... See more

Value for money

Consumers find value for money to be exceptional, frequently highlighting substantial savings compared to... See more

Claim

Reviewers mention positive feedback about claim experiences, noting that the process is extremely efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied

Rated 5 out of 5 stars

Clear Communications and Timely Responses. Unfortuntely as car hire is a bit of a lottery I used this company for excess cover. I was given a competitive quote and purchased. I was clearly informed o... See more

Company replied


Company details

  1. Car rental company

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

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4.7

All reviews

(1,666)

303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You give excellent service and very…

You give excellent service and very helpful

22 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Donal,

Thanks for the shout-out! We’re happy to have delivered a positive experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you

Kind regards,
Temi.

Rated 5 out of 5 stars

Easy to access,clear instructions

Easy to access,clear instructions, very good cost

21 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Lester,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding. Thank you.

Kind regards,
Temi.

Rated 5 out of 5 stars

Definitely worth considering

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial.

Booking directly with the rental company, the car was going to cost us €181 including their insurance. By taking out a one-off CarHireExcess policy for around €16, our total cost came down to €52 for the car plus €16 for the excess cover.

That’s a very decent saving over just five days, and we’d happily use them again.

They also offer an annual policy, which looks like it would make even more sense if you rent cars two or more times a year.

30 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Trish,

Thank you for sharing your experience with us. We want every moment with us to feel smooth and supportive. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Easy renewable policy

Easy renewable policy. Had it right away.

19 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Helen,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding. Thank you for your feedback.

Kind regards,
Temi.

Rated 5 out of 5 stars

Just that it was so easy to get online…

Just that it was so easy to get online no hassle.

18 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Allan,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.

Kind regards,
Temi.

Rated 1 out of 5 stars

When something actually goes wrong and…

When something actually goes wrong and I have to claim.. then and only then can I review your services...
I believed your product information and I paid you for the said services.
I can't comment on that transaction further you gave a price I paid the price.
Now when shit goes tits up will you stand up???
That's when I give my reviews!!!!

17 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Derek,

Thank you for sharing your concerns .

We read every review, and feedback helps shape how we support and improve.
We do our best to make every experience a positive one.

Kind regards,
Temi.

Rated 4 out of 5 stars

Good service

Simplification

16 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Tom,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Uncomplicated ,easy to understand and…

Uncomplicated ,easy to understand and good reputation

15 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Shannon,

Thank you. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Rated 4 out of 5 stars

Easy to purchase

Easy to purchase, very competitive price. But I have not had to claim - that may be another issue.

15 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brian,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 4 out of 5 stars

All good

All good, simple registration

14 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Tymon,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding. Thank you for taking the time to share.

Kind regards,
Temi.

Rated 5 out of 5 stars

Good value.

Good value policy which thankfully wasn’t needed.

25 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Tony,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is quite appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars

Definitely cheaper than others

Definitely cheaper than other alternatives. I'm so happy my friend recommended them to me. Saved me hundreds just on the first rental.

29 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Hanna,

Thanks for trusting us and taking the time to share. We know trust has to be earned, so it's really helpful when someone says we got it right. Thank you!

Kind regards,
Temi.

Rated 5 out of 5 stars

Exactly as it should be.

Very straight forward. The car rental company in Italy initially wanted me to take out extra insurance but there was no argument when I mentioned that I had CarHireExcess. Fortunately I didn't have to make a claim.

5 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi David,

Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is much appreciated.

Kind regards,
Temi.

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brendan,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Rated 4 out of 5 stars

Service really good

Service really good. However I just had one small issue, in that my credit card had changed and so the standing payment did not go through. I luckily remembered this a couple of days after payment was due so I was able to go online and pay the renewal myself. I think it might be good if I had been notified that the payment was rejected.

10 September 2026
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Reply from CarHireExcess.ie

Hi Irene,

Thank you. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind regards,
Temi.

Rated 5 out of 5 stars

effortless roll over

11 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi John,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Service excellence

Service , response and cost

10 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Anthony,

Thank you! We’re so happy you had a positive experience with us. and took the time to share. It’s always great to hear when things go well.

We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Good service

8 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Bruce,

We’re so glad to hear that. Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab

Rated 2 out of 5 stars

Why they do not return emails

Why they do not return emails? This is the second evaluation in Trustpilot just to obtain CarHireExcess attention to help me with simple questions.

8 September 2026
Unprompted review
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Rafael,

Thank you for taking the time to leave a review. I’m really sorry to hear this. We are currently experiencing a high volume of emails and queries, which unfortunately means our response times have been slower than usual. I can see that my colleague has now responded to your query. I will also be reaching out to you directly.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Peace of mind to say no at the rental…

Peace of mind to say no at the rental counter.

12 January 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Maurice,

Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

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