CarHireExcess.ie Reviews 1,478

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, ease of use, and quick processing of claims, often highlighting the peace of mind it provides. Many people find the pricing to be very reasonable and a significant saving compared to options offered by car rental companies, making it excellent value for money. The claims process is frequently described as straightforward and hassle-free, with prompt payouts. However, some customers also noted that the documentation needed for a claim wasn't always identified in advance. A few other people felt that the maximum insured car value of €70,000 is now too low, as many premium cars exceed this limit. There were also isolated instances where customers experienced long wait times on the claims line or encountered difficulties with the online template.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently praising the website as very easy to use and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service from... See more

Price

Users describe positive interactions with price, consistently finding it affordable and competitive. Many... See more

Claim

Consumers generally express satisfaction with the claim process. Many reviewers highlight the ease and... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the reasonable pricing... See more

Based on these reviews

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied

Rated 5 out of 5 stars

I've used car hire excess before and found them good hence staying with them. Make sure to take ots of photos of everything especially under front and back bumpers.car hire can be a nightmare

Company replied

Rated 5 out of 5 stars

I recently purchased car hire insurance and was genuinely impressed by the level of service I received. Zuzanna, the agent who assisted me, was incredibly knowledgeable and took the time to walk m... See more

Company replied

Rated 5 out of 5 stars

so very simple, so very inexpensive compared with the car rental peoples site, ive used them now for several years. one just has to be be prepared to give car rental people a big deposit, 1500 or so,... See more

Company replied


Company details

  1. Car rental company

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Nice old school London cab

Nice old school London cab, efficient driver

21 April 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Sam,

Thank you for your 5-star review. It appears this feedback may be intended for the rental company, but please let us know if you have any queries or feedback regarding your policy or your experience with us.

Kind Regards,
Zainab

Rated 5 out of 5 stars

great service

great service, never had issues with reimbursement, always easy to contact

16 April 2026
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Reply from CarHireExcess.ie

Hi Dmitriy

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

I've used car hircar hire excess experience e excess before and…

I've used car hire excess before and found them good hence staying with them. Make sure to take ots of photos of everything especially under front and back bumpers.car hire can be a nightmare

16 April 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Pat

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

I’ve been using car hire excess for…

I’ve been using car hire excess for several years now only had one claim but it was painless been reimbursed.

12 April 2026
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Reply from CarHireExcess.ie

Hi David,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind Regards,
Victoria

Rated 1 out of 5 stars

I email you last Wednesday 9am

I email you last Wednesday 9am, your people responded me today after a week. What you expect me to say you.

8 April 2026
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Reply from CarHireExcess.ie

Hi Balbir,

We’re disappointed to hear about your experience, and I’ll be in touch personally to discuss this further.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I found this website very easy to use…

I found this website very easy to use and was delighted to be told about it by a family member. This policy give me great peace of mind

13 April 2026
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Reply from CarHireExcess.ie

Hi Colette,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Fair price compared to the rest

Fair price compared to the rest

12 April 2026
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Reply from CarHireExcess.ie

Hi Catalin,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Dependable and working car hire excess…

Dependable and working car hire excess insurance

16 June 2025
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Reply from CarHireExcess.ie

Hi Boris,

Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great value for money for excess…

Great value for money for excess insurance

10 April 2026
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Reply from CarHireExcess.ie

Hi Peter,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Alphie,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Superb A+ service

Superb! Super easy, clear rules, A+ service!

20 March 2026
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Reply from CarHireExcess.ie

Hi Wojtek,

Thanks so much for your kind words. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Great money saver giving peace of mind

Great money saver giving peace of mind. Easy to contact someone if you need to

31 December 2025
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Reply from CarHireExcess.ie

Hi Daren,

We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Great Service

I have been using CarHireExcess, i.e., for a number of years now. Last year, I had to make a claim for damage done to my rental while it was parked. I followed the claim process, which was easy, and received a refund without delay. All in all a very good servioce.

7 November 2025
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Reply from CarHireExcess.ie

Hi Stephen,

Thanks for the shout-out. We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive, glad to know we hit the mark for you.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very pleasant staff

Very pleasant staff. Dealt with a policy booked. It had to be cancelled due to a mistake I made regarding a wrong date of birth entered. Policy was cancelled quickly. I took out a new one.

29 March 2026
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Reply from CarHireExcess.ie

Hi Eoin,

Thanks so much for your kind word. We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Great value and a must have

Great value and a must have! The website is very easy to use, the information is really clearly laid out, the documents sent are comprehensive and when you contaact they staff, they are courteous, knowledgeable and helpful.

29 March 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Bill,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

I'm using it again

I'm using it again, what more need I say

29 March 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Peter,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Brendan,

Thanks for the five stars! We're grateful for your support. Every star counts, and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Zainab

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire…

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""Wheel scrape"" in Switzerland,, Your company were fantastic in dealing with this incident... I have spread the word about your Company to friends and family .. Now days Spanish hire company's are demanding up to €900 for 2 weeks Assurance ..Absolute Rip-off

7 March 2026
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Reply from CarHireExcess.ie

Hi Ann

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

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