CarHireExcess.ie Reviews 

1,661
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car rental company

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,661)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, hopefully not needed but if it is it seems to cover my needs.

19 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Easy to use and understand website.

Easy to use and understand website.
Competitive and good value.

2 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Dermot

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Excellent claims experience

I had a claim on the policy last year and I found the settlement process stress-free and straightforward. CarHireExcess delivered when it mattered!

14 May 2025
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi David

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Good website that was clear and easy to…

Good website that was clear and easy to use. Policy and instructions were the same.
Reasonable price.
So far, so good.
I suppose the test comes if I need to use the benefits of the policy...but, of course, I don't want to!

12 May 2026
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Reply from CarHireExcess.ie

Hi Alun

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 4 out of 5 stars

Very happy with the price and how easy…

Very happy with the price and how easy it was to use but the payment was a bit of a problem for some reason at the start and then it went through ok

11 May 2026
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Reply from CarHireExcess.ie

Hi Martin

Thank you for taking the time to leave a review.

Kind Regards
Zuzanna

Rated 5 out of 5 stars

Fast and hassle-free claim process

Bought insurance from CarHireExcess for several years, but until recently never had a claim so couldn't comment on their services. Unfortunatelly, had an incident with a rented car recently and had to submit a claim to CarHireExcess. I submitted the claim online. After that, all the communication was over email.
They were very quick to come back and once I submitted all the supporting documentation, the claim was processed and reimbursment credited to my bank account in less than a week. Couldn't recommend their services more.

4 May 2026
Unprompted review
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Good experience over many years

Easy to deal with by email (good service) and reasonably priced.

6 May 2026
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Reply from CarHireExcess.ie

Hi John

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards,
Zuzanna

Rated 5 out of 5 stars

Happy customer

Very easy website to navigate .
Peace of mind that you're fully covered if the unthinkable happens at a fraction of the price the hire companies charge .
Been using them for years .

6 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Jane,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

It is a great service to have for car…

It is a great service to have for car hire because its a minefield that the best of times with car hire companies. Once I told them I was covered they left it at that. I would use them again.

23 March 2026
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Reply from CarHireExcess.ie

Hi Mark,

Big thanks for your kind revie. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.

Kind Regards,
Victoria

Rated 5 out of 5 stars

its seamless done in 2 minutes every…

its seamless done in 2 minutes every time

4 May 2026
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Reply from CarHireExcess.ie

Hi Michael,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

No problems

No problems. Very easy to use site

4 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Diarmaid

Thank you for taking the time to leave a 5 star review.

Kind Regards
Zuzanna

Rated 5 out of 5 stars

So easy to use and so quick

So easy to use and so quick

3 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Joe,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very simple to use and good price for…

Very simple to use and good price for an annual policy

2 May 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Adrienne,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Easy of use and price

Easy of use and price

27 April 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Pat,

Thank you! We're lucky to have customers like you. Your encouragement really helps us continue improving, growing, and serving people in the best way possible.

Kind Regards,
Victoria

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