CarInsuRent.com Reviews 165

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

When you take out such an insurance, you always have a small doubt if they actually pay in the end - insurance companies are good at taking money and then finding excuses not to pay. In this case I c... See more

Rated 5 out of 5 stars

Don’t have a claim experience yet. But very simple process to get the insurance done. One of the few companies not insistent on residence requirements (Uk, Eu etc) for coverage. Also covers Turo/p2p r... See more

Rated 5 out of 5 stars

I'm really impressed with CarInsurent! I had to make a claim for damage to a rental car, and their team was super responsive and efficient. They kept me in the loop the whole time and made the process... See more

Rated 5 out of 5 stars

I returned the car in Spain with small scratches, very delicate scratches on the paint, which could have arisen while parking the car. I returned the car outside office hours. I did not have the oppor... See more

Company details

  1. Insurance agency

Written by the company

CarInsuRent is a global provider of car hire excess insurance, designed to help travelers save money and travel with confidence. We offer affordable daily and annual coverage that reimburses excess charges (deductibles) in case of damage or theft to rental vehicles — including typically excluded items like windscreens, tyres, undercarriage, and lost keys. With fast claims processing, transparent terms, and worldwide coverage, CarInsuRent is trusted by thousands of travelers who want to skip the expensive insurance upsells at the rental desk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 5 out of 5 stars

Great insurance company.

Great insurance company.
I have a WorldWide Annual Plan policy.
Had a claim for car rental replacement tyre, which rental company refused to pay. The claim was dealt with efficiently & fast. Received full reimbursement within 3 days of claim approval, in currency of my choice.
All correspondence with CarInsuRent was courteous with lots of patience on their side.
Will continue using their service for many years to come.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service! Even when submitting a claim!

I’ve had their insurance for a number of years and it gave me a peace of mind but I never really new if they will be there for me in case of a claim.
Lately I had to submit a claim. I was surprised with how easy and clear the process was! And within one week my claim was approved! I got paid in full at the time they said they’ll pay. So now I really feel I can recommend their service!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Buying rental insurance was one of the…

Buying rental insurance was one of the best decisions I made on my trip to Ireland. When I had a flat tire, CarInsuRent.com was quick to reimburse me for my costs. There was no hassle at all. I will use them again for rental insurance!

27 August 2024
Rated 5 out of 5 stars

Timely response

Timely response and assistance with my claim. The claim was deposited in my PayPal account after a week. I would not hesitate to purchase car insurance with Carinsurent again!

20 September 2024
Rated 5 out of 5 stars

I'm very happy with these guys

I'm very happy with these guys. Have used their cover for quite a few years and made my first claim (very annoyingly for a flat tyre via Sixt) and they process it very quickly with no fuss. Thanks!

1 November 2024
Unprompted review
CarInsuRent.com logo

Reply from CarInsuRent.com

Hi Nick,

We appreciate you taking the time to share your experience.

Many thanks,
The CarInsuRent Team

Rated 5 out of 5 stars

Amazing service

Amazing service - I can't even believe it! I took out a year's insurance, on the first trip everything went without accidents, but on the second trip someone in the parking lot made a deep scratch on the door, for which the rental company charged me 200 euros. I sent all the documents to carinsurent and very quickly after a letter with some questions I received a letter that my claim was approved and the money was transferred to PayPal

1 November 2024
Rated 5 out of 5 stars

very friendly and good service

very friendly and good service, got a full reimbursement by a claim from Europcar

31 October 2024
CarInsuRent.com logo

Reply from CarInsuRent.com

Hi Simon,

Thanks for sharing your positive claim experience for others to see!

Many thanks,

The CarInsuRent Team

Rated 5 out of 5 stars

Very much recommended I had a…

Very much recommended I had a windscreen damage on my rented BMW X5, They asked for quite a bit of documentation which is expected, but after approving my claim the money was in my bank account the very same day.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Giving insurance a good name

This firm does exactly what it advertises and it does it swiftly and efficiently with no funny business. My experience with insurance cmpanies so far hasn't been great but this company is really excellent.

I bought a yearly rental car insurance cover. This is to avoid paying for very expensive car rental insurance at the counter every time. I had two incidents, one small, and one larger, but they were both covered fully. I sent an email and they requested additional documentation. After providing the documentation, my claim was approved, and the money was paid to my Paypal account. Any questions I had were promptly addressed as well.

16 August 2024
Unprompted review

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