Car Keys Solutions Reviews 7,738

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, polite, and professional staff. Many found the customer service to be exceptional, highlighting efficient communication and quick responses that kept them informed throughout the process. However, some customers were dissatisfied with the pricing, finding it to be unclear or higher than expected, with instances of unexpected call-out charges or discrepancies between quoted and final prices. A few other people also felt that the product quality was not always new, mentioning issues like worn buttons or scratches on replacement keys.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff. Customers frequently praise the politeness, professionalism, and... See more

Price

People report ambiguous experiences with price. Many customers found the pricing reasonable, with some noting... See more

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products like the... See more

Customer service

Consumers generally find customer service to be positive, highlighting efficient, helpful, and polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can not fault this company, communication , service and reliable. Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and don... See more

Company replied

Rated 5 out of 5 stars

After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expec... See more

Company replied

Rated 5 out of 5 stars

Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise... See more

Company replied

Rated 5 out of 5 stars

I recently used Car Key Solutions to make two blade keys for my Mercedes Sprinter van and I’m very pleased with the service. The technician arrived exactly on time, which was really appreciated, a... See more

Company replied


Company details

  1. #9 of 14 best companies in Car Security System Installer
  2. #20 of 57 best companies in Car service

Information provided by various external sources

Car Keys Solutions provides Auto Locksmiths Service covering London M25 and surrounding counties. Our services comprise car key replacement of lost, broken, stolen car keys, repair damaged car keys, programming spare keys, installing vehicle advanced anti theft immobiliser systems, installing van additional lock protectors, Install vehicle tracking systems, vehicle lock set repair or change, all range of vehicle ecu programming and coding and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lost Car Keys

Great company, who saved me a fortune in sorting out my car keys for me. Totally professional technician and the company was a pleasure to deal with, from start to finish.

1 May 2025
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Reply from Car Keys Solutions

Thank you so much for your fantastic review! We're thrilled to hear we could help save you time and money. Our team takes pride in professionalism and making the process smooth from start to finish. We truly appreciate your kind words and look forward to assisting you again in the future.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Brilliant,

Brilliant,

27 February 2026
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Reply from Car Keys Solutions

Thanks so much! We really appreciate your kind words and I’m glad you had a brilliant experience.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great Service

Quick and easy to organise. Hassle free experience

26 February 2026
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Reply from Car Keys Solutions

Thank you for the great feedback! We’re glad to hear everything was quick and easy to organise and that you had a hassle-free experience. We really appreciate your support and hope to assist you again soon!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Outstanding customer service & repair

Outstanding customer service & repair! Friendly, professional, reliable, prompt with great communication.
What could have been a very stressful situation when my smart key was showing as undetected & my car would not start and then even open!
The guys were super responsive, explained everything clearly with all costs outlined.
Booked in within a day, called out to my house & job completed all within a few hours. Amazing 👏🏻 would truly recommend!!

3 March 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for your amazing feedback! We’re really glad we could help turn what could have been a stressful situation into a smooth and positive experience. Our team always aims to be responsive, transparent, and reliable, so it’s great to hear that the communication, explanation of costs, and quick turnaround made a difference.

We truly appreciate your recommendation and your kind words about the team. If you ever need our help again, we’ll be more than happy to assist. Thanks again for the support!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Professional & easy to organise

Very easy to organise the new locks on our van. The engineer attended in good time and carried out the work professionally.

2 March 2026
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Reply from Car Keys Solutions

Thank you so much for your wonderful review!

We’re really pleased to hear that arranging the new locks for your van was easy and that our engineer arrived on time and carried out the work professionally. We always aim to provide a smooth, reliable service, so it’s great to know we delivered on that for you.

If you ever need anything else, we’ll be more than happy to help.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Booked online, same day service

Booked online, came same day and made two new flip keys which work perfectly and are good quality. Highly recommended.

28 February 2026
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Reply from Car Keys Solutions

Thank you for the fantastic review!

We’re so glad you found the online booking easy and that we could come out the same day to get your two new flip keys sorted. It’s great to hear they’re working perfectly and that you’re happy with the quality.

We really appreciate the recommendation — if you ever need anything in the future, we’ll be happy to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent Service from the telephone…

Excellent Service from the telephone conversation and attending at Brentwood branch.

2 March 2026
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Reply from Car Keys Solutions

Thank you for your kind words!

We’re delighted to hear that you received excellent service both over the phone and at our Brentwood branch. It’s always our goal to make every step smooth and professional, so your feedback means a lot to us.

We look forward to assisting you again whenever you need!

- Car Keys Solutions Team

Rated 4 out of 5 stars

Problem resolved in a pleasant and professional manner

An intermittent problem with the ignition switch on my car was resolved in a pleasant and professional manner (albeit that the first replacement switch was also found to be faulty).

18 February 2026
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Reply from Car Keys Solutions

Thank you for your detailed feedback!

We’re glad we were able to resolve the intermittent issue with your ignition switch and appreciate your patience during the process. It’s great to hear that, despite the initial hiccup, our team handled everything in a pleasant and professional manner.

We truly value your understanding and hope your car continues to run smoothly!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent service Thankyou

Excellent service Thankyou

24 February 2026
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Reply from Car Keys Solutions

Thank you so much for your kind review!

We truly appreciate your support and are delighted to hear you were happy with our service. If you ever need anything in the future, we’re always here to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Car Key Solutions satisfied me totally

Car Key Solutions made a replacement key for my lost 2019 Toyota Yaris one. This was done with one visit to their shop. whereas two Toyota dealers said they could not provide a replacement in under two visits on my part and with an uncertain delivery time. The Toyota dealers also quoted twice the price. I was seated comfortably for only an hour at Car Key Solutions, and the new key looks exactly like the original and works fine. I feel very satisfied in all respects.

2 March 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you very much for your great review!

We’re really glad we could replace your 2019 Toyota Yaris key quickly and in just one visit. It’s great to hear you were comfortable while you waited and that the new key works perfectly.

We truly appreciate your support and are always here if you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars
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Reply from Car Keys Solutions

Thank you for your kind words!

We’re really glad you found our service friendly, prompt, and fast — that’s exactly what we aim for. We truly appreciate your support and look forward to helping you again in the future!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Fast and reliable

This is an easy one. My wife locked the key in the car, and we didn't have a spare. I waited by the car until they arrived. The gent who turned up was friendly but clearly busy. We exchanged pleasantries, and he got on with it. 10 minutes in total to get the car unlocked and take payment. I would recommend the team! No damage to the car lock, no scratches, no damage at all.

10 February 2026
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Reply from Car Keys Solutions

Thank you so much for your great review!

We’re really glad we could get to you quickly and sort everything out without any damage. We know how stressful it can be when keys are locked inside the car, so it’s good to hear the whole process was fast and straightforward.

We truly appreciate your recommendation and are always here if you ever need us again.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Is a Professional company keep and stay…

Is a Professional company keep and stay until everything work well.
Fast contact and answer .
Good recommendation 5 star.

28 February 2026
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Reply from Car Keys Solutions

Thank you very much for your 5-star review!

We always make sure everything is working perfectly before we leave, so it’s great to hear you appreciated that. We’re also glad you found our communication fast and helpful.

Thank you for your recommendation — we truly appreciate your support.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent

Excellent service, on time in no time . Thank you

28 February 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We're glad we could provide excellent and timely service. We truly appreciate your support!

- Car Keys Solutions Team

Rated 5 out of 5 stars

They done a good job just took nearly 7 hours

They done a good job just took

23 February 2026
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Reply from Car Keys Solutions

Thank you for the review! We're pleased you’re satisfied with the work. We understand it took some time, and we always aim to complete every job thoroughly and to a high standard.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Very fast service

Very fast service, friendly driver, job took 10 minutes, problem solved & now good a👍

28 February 2026
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Reply from Car Keys Solutions

We really appreciate your kind review! It’s great to hear the problem was solved quickly and that you had a positive experience with our engineer. Thank you for choosing us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Had car key solutions visit today as I…

Had car key solutions visit today as I could not turn the key in the ignition. Ended up needing to replace ignition cylinder . Only charged for that even though he made me a new key first to see if that was the problem. Great job was recommended by AA can see why 👍

28 February 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for your detailed review! We're glad we could identify the issue and get it sorted for you. We always aim to find the most cost-effective solution, so we’re pleased you were happy with the service. We truly appreciate the recommendation!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Yet again another great experiance we…

Yet again another great experiance we had with Car Keys Solutions yesterday , the work was somewhat complex but the organisational skills from Jasmin was superb and the technician Ajin was outstanding , polite , friendly and very knowledgeable. overall they are the best

27 February 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for your amazing feedback! We’re thrilled to hear that Jasmin’s organisation and Ajin’s expertise made the process smooth for you. Your kind words mean a lot to the team—we really appreciate your continued trust!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent service

Excellent service

21 February 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our service. Your feedback truly means a lot to us, and we look forward to serving you again soon!

- Car Keys Solutions Team

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