Car Keys Solutions Reviews 7,738

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, polite, and professional staff. Many found the customer service to be exceptional, highlighting efficient communication and quick responses that kept them informed throughout the process. However, some customers were dissatisfied with the pricing, finding it to be unclear or higher than expected, with instances of unexpected call-out charges or discrepancies between quoted and final prices. A few other people also felt that the product quality was not always new, mentioning issues like worn buttons or scratches on replacement keys.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff. Customers frequently praise the politeness, professionalism, and... See more

Price

People report ambiguous experiences with price. Many customers found the pricing reasonable, with some noting... See more

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products like the... See more

Customer service

Consumers generally find customer service to be positive, highlighting efficient, helpful, and polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can not fault this company, communication , service and reliable. Very reasonable priced not only did they come back to finish the job but the next day due to issues before they come back and don... See more

Company replied

Rated 5 out of 5 stars

After what felt like a really stressful situation losing the car key, this company were great and professional throughout. Their availability was quick (The next day) and turned up earlier than expec... See more

Company replied

Rated 5 out of 5 stars

Absolute life savers, locked myself out of a hire van and was being quoted stupid prices by local “reasonable” company’s. Other option was to drive 3and a half hours to pick the spare key up otherwise... See more

Company replied

Rated 5 out of 5 stars

I recently used Car Key Solutions to make two blade keys for my Mercedes Sprinter van and I’m very pleased with the service. The technician arrived exactly on time, which was really appreciated, a... See more

Company replied


Company details

  1. #9 of 14 best companies in Car Security System Installer
  2. #20 of 57 best companies in Car service

Information provided by various external sources

Car Keys Solutions provides Auto Locksmiths Service covering London M25 and surrounding counties. Our services comprise car key replacement of lost, broken, stolen car keys, repair damaged car keys, programming spare keys, installing vehicle advanced anti theft immobiliser systems, installing van additional lock protectors, Install vehicle tracking systems, vehicle lock set repair or change, all range of vehicle ecu programming and coding and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Got my van locks from car cars…

Got my van locks from car cars solutions there turned up and got the job done 👍🏾

10 March 2026
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Reply from Car Keys Solutions

Thank you for your great review! We're glad you chose Car Keys Solutions for your van locks and that everything was completed smoothly. We appreciate you taking the time to share your experience and hope to help you again in the future!

- Car Keys Solutions Team

Rated 5 out of 5 stars

The engineers were polite and very…

The engineers were polite and very careful to make sure every aspect of the new key worked as per spec. no shortcuts even when there were some difficulties. I was impressed with their commitment to a perfect key.

10 March 2026
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Reply from Car Keys Solutions

Thank you for the wonderful review! We're delighted to hear that our engineers were polite, thorough, and committed to ensuring your new key worked perfectly. We always aim to take the time needed to get everything right, even when challenges arise. Your kind words mean a lot to the team, and we truly appreciate your support!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great service

12 February 2026
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Reply from Car Keys Solutions

Thank you for your feedback!

We’re glad you were happy with the service and appreciate you taking the time to leave a review.

Kind regards,
Car Keys Solutions Team

Rated 5 out of 5 stars

Exceptional Service

Adrian come to m rescue today and I must say, I wa extremely impressed by such a young man’s professionalism and workmanship I really can’t recommend Car Keys Solutions enough, communication from Luis and the team was wonderful at such a trying time on my Part. Good people I remain indebted to you, may you grow and prosper.

10 March 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you so much for your kind words! We're glad Adrian could help you and that you were happy with his professionalism and work. We’ll also share your feedback with Luis and the team. Your recommendation means a lot to us. We're always here if you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Best company to work with and when …

Best company to work with and when needed a compnay to come to my aids it was car key solution and their service is 100% and fast

4 March 2026
Unprompted review
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Reply from Car Keys Solutions

Thank you for the great review! We truly appreciate your support. We're glad we could be there when you needed help, and that our team was able to provide fast and reliable service. Your satisfaction means a lot to us. If you ever need assistance again, Car Key Solution is always here to help!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great service and excellent work

Great service and excellent work. Stefan was very professional and very knowledgeable. He is also very polite. Excellent job well done. I feel much more comfortable with this security system.

9 March 2026
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Reply from Car Keys Solutions

Thank you so much for the wonderful review! We truly appreciate your kind words. We're glad to hear that Stefan’s professionalism, knowledge, and polite approach made your experience a great one. It’s especially rewarding to know that you now feel much more comfortable with your security system. If you ever need anything in the future, we’re always here to help. Thanks again for choosing us!

- Car Keys Solutions Team

Rated 5 out of 5 stars

Very quick,

Very quick,

8 March 2026
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Reply from Car Keys Solutions

Thank you for the kind words! We’re glad we could assist you quickly. If you ever need anything else, feel free to reach out.

- Car Keys Solutions Team

Rated 4 out of 5 stars

They arrived within the scheduled time…

They arrived within the scheduled time frame and completed the door lock repair. I was particularly pleased that they also provided a link for me to apply for the three-instalment payment plan, which was successful.

2 March 2026
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Reply from Car Keys Solutions

Thank you for your thoughtful review! We’re glad to hear our team arrived within the scheduled time and successfully completed your door lock repair. It’s great to know the instalment payment option was helpful and that your application went through smoothly. We appreciate your support and are here anytime you need assistance in the future!

- Car Keys Soulutions

Rated 5 out of 5 stars

Great service

Great quick service

8 March 2026
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Reply from Car Keys Solutions

Thank you for your feedback!

We’re glad to hear you were happy with the quick service. We appreciate you choosing us.

Kind regards,
Car Keys Solutions Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Very efficient and quick. I have Peugeot 307 and it would crank but not start. They came on time, replaced my key and my car started immediately!! Incredible service and would definitely recommend!!!! THANK YOU!!!!!

8 March 2026
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Reply from Car Keys Solutions

Thank you for the amazing review!

We’re really glad we could get your Peugeot 307 sorted and back on the road. Great to hear everything was quick, efficient, and that the new key solved the issue straight away.

We truly appreciate the recommendation — thank you!

Kind regards,
Car Keys Solutions Team

Rated 5 out of 5 stars

Recommended

Attentive, communicative, helpful beyond the service requested

7 March 2026
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Reply from Car Keys Solutions

Thank you so much for your kind words! We truly appreciate your feedback. It was a pleasure assisting you, and we're glad we could go beyond what you expected. If you ever need anything else, we're always here to help.

- Car Keys Solutions Team

Rated 3 out of 5 stars

Poor experience

i was left waiting for over an hour and incorrect information was provided to me on pricing and product. I was not impressed prior to this i have always had a great customer experience.

7 March 2026
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Reply from Car Keys Solutions

Hi Maureen,

Thank you for your feedback, and we're very sorry to hear about your recent experience. Waiting for over an hour and receiving incorrect information about pricing and the product is certainly not the level of service we aim to provide, and we truly appreciate you bringing this to our attention.

It means a lot to hear that you’ve had great experiences with us in the past, which makes it even more disappointing that we fell short this time. Your feedback will be shared with our team so we can address what happened and improve our service moving forward.

Upon checking our records, the Ghost system from your previous vehicle is unfortunately not compatible with your new vehicle, as it requires a Ghost Pro instead. We apologize if this was not clearly communicated during your visit.

Thank you again for your feedback and for your continued support.

Kind Regards,
Car Keys Solutions Team

Rated 5 out of 5 stars

Great services will use again,

Great services will use again,

6 March 2026
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Reply from Car Keys Solutions

Thank you for your kind feedback! We're glad you had a great experience with our service. We truly appreciate your support and look forward to assisting you again in the future.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Outstanding

Really quick and very efficient, great customer service.

7 March 2026
Car Keys Solutions logo

Reply from Car Keys Solutions

Thank you for your kind review! We're glad to hear you found our service quick and efficient. Providing great customer service is always our goal, and we truly appreciate your feedback. We’re here anytime you need us again!

- Car Keys Solutions Team

Rated 5 out of 5 stars

The best company to assist with making…

The best company to assist with making keys.

6 March 2026
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Reply from Car Keys Solutions

Thank you for the great review! We’re honored to be considered the best for key-making services. It was a pleasure assisting you, and we’re always here whenever you need help again.

- Car Keys Solutions Team

Rated 5 out of 5 stars

They can be trust that they do the job…

They can be trust that they do the job quickly and without leaving mess behind. I recommend

6 March 2026
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Reply from Car Keys Solutions

Thank you for your kind recommendation! We're glad to hear you trusted our service and that the job was done quickly and neatly. We truly appreciate your feedback and look forward to helping you again whenever you need us.

- Car Keys Solutions Team

Rated 5 out of 5 stars

The technician was determined and after…

The technician was determined and after various different approaches managed to open the car and restart it with a jump start.

6 March 2026
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Reply from Car Keys Solutions

Thank you for your thoughtful review! We're glad our technician was able to assist and get your car open and running again. We always do our best to find the right solution, and we truly appreciate your feedback and support. If you ever need help again, we're here for you.

- Car Keys Solutions Team

Rated 5 out of 5 stars

They arrived early and just got on with…

They arrived early and just got on with the job no hassle and polite

5 March 2026
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Reply from Car Keys Solutions

Thank you for the great review! We're glad to hear our team arrived early and handled the job smoothly. We appreciate your kind words about their professionalism and politeness. It was a pleasure helping you, and we’re here anytime you need us again.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Excellent experience

I had a great experience with this company. Excellent customer service listening to my requirements and clearly explaining the cost. Arranging the engineer was quick and easy. Engineer was very courteous and did the job quickly and efficiently. Would highly recommend.

5 March 2026
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Reply from Car Keys Solutions

Thank you so much for your wonderful review! We're delighted to hear you had a great experience with our team. Providing clear communication, quick service, and courteous assistance is very important to us. We truly appreciate your recommendation and are always here if you need our help again.

- Car Keys Solutions Team

Rated 5 out of 5 stars

Great service.

Explained everything in details.

28 February 2026
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Reply from Car Keys Solutions

Thank you for your kind feedback! We’re glad we could explain everything clearly and helpfully. It’s always our goal to make things simple and easy to understand. We look forward to assisting you again whenever you need us!

- Car Keys Solutions Team

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