Well, that was the easiest transcaction I have done for a while. Sharon Samways dealt with my enquiry from start to finish, helped explore and explain any queries and questions I had. I had contacted... See more
Company replied
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See what reviewers are saying
Efficient and professional service from a single point of contact. All my queries were answered clearly and promptly. The whole process from enquiry to signing the lease was explained step by step and... See more
Company replied
Helpful service from start to finish in finding best solutions to requirements. Advisor Nick made it easy and listened to our specific criteria to find the right vehicle for us. Would recommend to o... See more
Company replied
The company made it very easy to choose the car we wanted and had a lot more choice than other companies I have seen. With great communication and customer service I’m very happy so far with the se... See more
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Company details
Written by the company
Xcite Car Leasing (formerly Car Lease Special Offers), part of Wessex Fleet, is a personal and business car leasing specialist and has been operating for over 10 years. Partnering with the UK's biggest funders and dealerships, they can help with Personal Car Leasing (PCH) and Business Car Leasing(BCH) throughout the UK. All vehicles supplied come with Full Manufacturers warranty as supplied by franchised dealerships.ciet(f
Contact info
Milford House, Milford Street , SP1 2BP, Salisbury, United Kingdom
- 0330 221 0000
- hello@xcitecarleasing.co.uk
- carleasespecialoffers.co.uk
4.9
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Xcite Car Leasing
Hi Angela, Thank you for taking the time to leave us a review! We're really pleased to be able to help you with your new lease 😊
Easy to deal with and quick service
4 May 2023
Reply from Xcite Car Leasing
Hi, Thank you for taking the time to leave us a review! We're really happy to get such positive feedback 😊
Excellent Customer Service
Could not recommend Car Lease Special Offers enough. We dealt with Terry Ayres who has been very helpful and efficient in the order process. Excellent customer service from start to finish. Thank you very much.
4 May 2023
Reply from Xcite Car Leasing
Hi Paul, Thank you for taking the time to leave us a fantastic review! We're really pleased to hear how supportive Terry has been in arranging your new lease car 😊
Reply from Xcite Car Leasing
Hi, Thank you for leaving us a great review! We're really pleased you chose us for your new car needs 😊
Reply from Xcite Car Leasing
Hi, Thank you for taking the time to leave us a review! We're really pleased we were able to arrange your new lease so quickly 😊
Jonathan Tomlinson was great throughout…
Jonathan Tomlinson was great throughout the process. Quick, knowledgeable and provided excellent service.
27 April 2023
Reply from Xcite Car Leasing
Hi Reece, Thank you for taking the time to leave us a fab review! We're really pleased to hear how helpful Jonathan was in arranging your new lease 😊
Reply from Xcite Car Leasing
Hi Anna, Thanks for taking the time to leave us a review! We're really happy to get such positive feedback 😊
Easy to work with.
26 April 2023
Reply from Xcite Car Leasing
Hi, Thank you for leaving us a five star review! We're really happy to be helping you with your new car 😊
Reply from Xcite Car Leasing
Hi, Thank you for taking the time to leave us a fab review! We're really happy to be supplying your new lease car 😊
Top job competitive price
Fast efficient service. Jonathan was always polite and followed up everything he told you he was doing.
Thank you for your service and can’t wait for my new car.
26 April 2023
Reply from Xcite Car Leasing
Hi Gwyn, Thank you for taking the time to leave us a review! We're really pleased to hear how helpful Jonathan was and I know our Customer Services Team will be just as supportive in the next steps, including arranging delivery for you 😊
Very helpful
Good clear and prompt information received and queries answered, particularly from Jonathan Tomlinson who has been a great help.
18 April 2023
Reply from Xcite Car Leasing
Hi Charles, Thank you for taking the time to leave us a great review! We're really pleased to hear how helpful Jonathan was in arranging your new lease car 😊
Thank you Sharon
Sharon was so helpful with my new car. Everything was seamless and easy. 100% recommend with the best deals about.
17 April 2023
Reply from Xcite Car Leasing
Hi Lisa, Thank you for taking the time to leave us a fantastic review! We're really happy to hear how helpful Sharon was in arranging your new lease 😊
AVOID AVOID AVOID ABSOLUTE SCAM DONT…
AVOID AVOID AVOID ABSOLUTE SCAM DONT GIVE THEM YOUR DETAILS THE QUOTES ARE SCHOCKING THEY WILL DO EVERYTHING THEY CAN TO RIP YOU OFF IF THEY GIVE YOU A CHEAP QUOTE THEN JUST BE AWARE IT WILL GO UP BY THOUSANDS AND PUT THE BLAME THE ON SUPPLIERS BUT REALLY UTTER RUBBISH COMPANY TO DEAL WITH “JOHNATHAN TOMLINSON “THIS IS THE GUY I USED STAY AWAY FROM THIS COMPANY! Waste of time can’t honour nothing PLEASE DONT BOTHER SENDING A REPLY TO THIS REVIEW AND MAKING EXCUSES PEOPLE WILL SOON FIND OUT SADLY WHAT YOU REALLY ARE LIKE!
19 April 2023
Unprompted review
Reply from Xcite Car Leasing
Hi Mohammed,
Thank you for taking the time to leave us a review. I am sorry to hear about the issues that you have had with finding a new lease.
I have spoken to Jonathon and the team and they have advised that during the application process for you they were advised by the funder that you had already been approved with another broker. This caused a delay in us being able to process your application as they are not able to have two applications for the same customer on the same vehicle from separate brokers at one time.
Unfortunately, due to this delay the original stock we were quoting on became unavailable. Due to the nature of the industry, we are unable to secure a car until the finance application is approved, and as you weren't yet at that stage of the process it did lead to us having to requote based on what was available for you.
Available stock did have different support from the funder / manufacturer and this contributed to the change in quoted price. However, our team has advised that you wanted to add the option of metallic paint. This is a cost extra to the originally advertised price, and did contribute significantly to the jump in price from our originally quoted figures. I apologise if it was not fully explained to you about the associated costs with adding metallic paint to the vehicle.
Thanks,
Abby
Great Service Throughout
After purchasing my first car through these guys, I was keen to go through them again due to the positive experience I had the first time around. Thankfully I did.
Nick Dewey was extremely helpful and patient throughout the entire process of ordering my new car. He couldn't have bene more helpful and I was happy to pay a little extra due to the service provided to me during this process.
Thanks again Nick
17 April 2023
Reply from Xcite Car Leasing
Hi Daniel, Thank you for taking the time to leave us a review! We're really pleased to have such great feedback from a returning customer 😊
Reply from Xcite Car Leasing
Hi Peter, Thank you for taking the time to leave us a review! We're really pleased to get such positive feedback 😊
The whole thing was made very easy with…
The whole thing was made very easy with the help of Paul.
17 April 2023
Reply from Xcite Car Leasing
Hi David, thank you for the review! We're really happy to hear how straightforward Paul was able to make the leasing process 😊
Reply from Xcite Car Leasing
Hi Jay, Thank you for taking the time to leave us a review! We're really pleased to hear how simple we were able to make the process for you 😊
Supportive and informative
Darren is very supportive and informative when you are searching for your new car. Even though the car I wanted wasn’t in stock, it doesn’t seem to put down stars for that reason. It’s the customer service at the end of the day!
2 April 2023
Reply from Xcite Car Leasing
Hi Rishi, Thank you for taking the time to leave us a fantastic review! We're really happy to get such great feedback 😊
From initial contact it was easy
From initial contact it was easy!
I dealt with Andrew who was super efficent and ensured I had the correct car, price and soption all within the same day. Follow up calls and emails made it super easy to get a car from them!
4 April 2023
Reply from Xcite Car Leasing
Hi Russ, Thank you for taking the time to leave s a review! We're really pleased to get such fantastic feedback and that Andrew was so attentive in arranging your new lease car 😊
The response and follow up details from…
The response and follow up details from initial enquiry was very good
3 April 2023
Reply from Xcite Car Leasing
Hi, Thank you for taking the time to leave us a great review! We're really pleased to get such positive feedback 😊
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