Carwow Leasey Reviews 

1,406
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 791 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally helpful, highly professional, and guiding them smoothly through every step of the vehicle leasing process. Many people frequently mention that the overall service is remarkably efficient, completely straightforward, and makes finding a brand new car entirely stress-free from start to finish. Some reviewers were not happy with occasional unexpected delivery delays and somewhat inconsistent communication regarding the exact vehicle arrival dates. A few other customers also noted that the estimated delivery timelines were repeatedly pushed back at short notice without receiving proper explanations.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the leasing... See more

Service

Clients share satisfaction on service, frequently highlighting a smooth, professional, and transparent... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast responses, helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall leasing process remarkably... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting that vehicles... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a car on order with another company, they kept changing dates, were evasive or just lied in their slow responses. So I changed to carwow and the process was much smoother. Sven was excellent, h... See more

Rated 5 out of 5 stars

The whole process of organising a leased car was much easier than I expected. Ralph was quick to reply with any questions I had. Regular updates were available on the Carwow customer portal. I woul... See more

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more

Rated 5 out of 5 stars

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,406)

748 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Sven

Excellent service from Sven. Responded to an application on a Sunday and closed the deal with him the following working day.
Car delivered on the day as planned and a smooth seemless process from start to finish. Highly recommend Sven and his company.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

A* Service

Great communication from beginning to end. Eleanor went out of her way to get me what I was looking for which included a great business deal

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company

At carwow Leasey, I have been treated excellently by the company’s website initially and after I contacted regarding a lease Simon (Butler) has really helped me and not been pushy and has genuinely seemed to care for me and provided the help he has done. The service provided was great and has gained the company a new customer based on his service level.
From the sub 5 minute reply’s, to extraordinary questions I quizzed him on he provided. All round great company

7 October 2026
Unprompted review
Rated 5 out of 5 stars

I've been dealing with lease companiesbest lease company ive dealt with…

I've been dealing with lease companies both privately and for staff in my business for some years and i have to say the service provided by Carwow Leasey has been the best ive ever had, they were a joy to deal with from start to finish, helped at every stage and called after delivery to check all was fine and to run through everything with us, i currently have a car with another lease company, when that comes up for renewal i intend to switch it to Carwow

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Jamie was well informed about the…

Jamie was well informed about the vehicle range and very supportive in dealing with any issues arising. He gave a variety of different options in varying length of contract , service options and specifications

6 October 2026
Unprompted review
Rated 5 out of 5 stars

The whole team were professional

The whole team were professional, courteous and efficient from order to delivery of my new VW ID.5 which I had at a fantastic price. Special shout out to my principal contact Georgia Fenwick who couldn’t have been more helpful - thank you Georgia!

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Dealt with Jamie Lowe

Dealt with Jamie Lowe - following me getting in touch he phoned straight away which was appreciated. Managed to source the colour I wanted in an Audi A1 and I found Jamie to be very knowledgeable. My Audi Q5 is also due for renewal next year so I will be phoning Jamie to organise this. Excellent experience all round. Thanks

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Stellar service and excellent pricing

Stellar service and excellent pricing from Carwow leasey. I have arranged a lease deal with Carwow Leasey for a new model that is awaiting delivery; the pricing has been very reasonable and above everything the process has been incredibly easy. I had finance clearance within half an hour of deciding to go ahead, paperwork all delivered smoothly. My account manager Maxwell has been responsive and answered any queries very quickly indeed.

I am awaiting delivery and will update once this occurs - but at this stage, this must be the easiest way to procure a new vehicle.

30 September 2026
Unprompted review

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