I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We'd seen the car we were interested in online, went for a look at it and a test drive. No pressured sales people, just a friendly atmosphere. Good test drive, Jimmy was able to answer any questions w... See more
Company replied
I saw a car on line so called by phone. Politely told, after he made an enquiry, that the vehicle was available. I visited the showroom again met by attentive helpful staff, who brought the car to... See more
Company replied
The sales advisor, Josh, was great, courteous, and quickly understood what we were looking for. He showed us the relevant cars and helped us with the selection. The handover specialist, Amy, showed... See more
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Company details
- #33 of 91 best companies in Car dealer
- #16 of 55 best companies in Used car dealer
Written by the company
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Contact info
Freemans Way, HG3 1DH, Harrogate, United Kingdom
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I recently bought a car from Carlingo
I recently bought a car from Carlingo. Unlike other dealerships, there was absolutely no pushiness or hard-sell tactics. They offered a transparent breakdown of the costs, walked me through the new tech features during a test drive, and sorted out the paperwork smoothly. The vehicle was handed over in clean condition. I highly recommend them to anyone looking for an stress-free car buying experience.
2 June 2026
Reply from Carlingo
Hi Wendy,
Thank you for your fantastic review.
We're delighted to hear you enjoyed our transparent, no-pressure approach and that the whole process was smooth and stress-free. It’s great to know you felt well supported throughout, and we hope you enjoy your new car.
Thank you for your recommendation and for choosing Carlingo.
Best wishes,
Carlingo.
Very good service no pushy salesmen
Very good service no pushy salesmen
Fair price for our car in part exchange
5 June 2026
Unprompted review
Reply from Carlingo
Hi Neil,
Thank you for your kind review.
We're delighted to hear you were pleased with the service and received a fair price for your part exchange. We appreciate your feedback and hope to assist you again in the future.
Best wishes,
Carlingo.
Good experience
Nice simple experience viewing and test driving the car, they even brought it in out of the rain and dried it off so I could have a proper look at it.
Only slight issue was the car only had one key, and we had to negotiate a bit to cover some of the cost (£550!) and the collection times were tricky for me due to work and other commitments, but they were flexible and I now have a very nice new car. So on the whole I’d recommend.
1 June 2026
Unprompted review
Reply from Carlingo
Hi Neil,
Many thanks for taking the time to leave us a review.
We're pleased to hear you enjoyed a relaxed and straightforward buying experience and that our team could help you properly view the car despite the weather. We appreciate your feedback regarding the additional key and collection arrangements, and we're glad we were able to work together to find a solution.
Enjoy your new car, and thank you for your recommendation.
Best wishes,
Carlingo.
Excellent experience
Really helpful, professional service from all the staff I dealt with. Zero sales pressure. Great selection of quality vehicles.
5 June 2026
Reply from Carlingo
Hi Anthony,
Thank you for your kind review.
We're delighted to hear that you found our team helpful and professional, and that you appreciated our no-pressure approach. It's great to know our selection of quality vehicles stood out to you.
We hope you enjoy your new car and look forward to welcoming you back in the future.
Best wishes,
Carlingo.
Amazing customer service from everybody…
Amazing customer service from everybody involved from start to finish, thank you.
4 June 2026
Unprompted review
Reply from Carlingo
Hi Ian,
Many thanks for leaving us a great 5 star review.
It's good to hear that you were happy with the service that we provided.
Best wishes,
Carlingo.
The service has been first class and…
The service has been first class and the car we have purchased is just perfect. Thank you Stuart and all staff.
6 June 2026
Unprompted review
Reply from Carlingo
Hi Gees,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that you were happy with the service that we provided.
Best wishes,
Carlingo.
Totally professional
Just purchased a car from Carlingo, Harrogate. Very pleasant and helpful service from all the staff we dealt with. No pushy sales tactics, very professional and friendly at all times. Everything was so easy, the staff took care of everything. We will definitely go back if and when we change our car, we would definitely recommend anyone looking for a car to visit here.
Thank you again it was a pleasure to deal with you
5 June 2026
Unprompted review
Reply from Carlingo
Hi Mrs Hoyes,
Thank you for your wonderful review.
We're delighted to hear that you found the team friendly, professional, and helpful throughout your experience, and that the process was made easy from start to finish. Your recommendation means a great deal to us, and we look forward to welcoming you back when it's time to change your car.
Enjoy your new vehicle, and thank you for choosing Carlingo Harrogate.
Best wishes,
Carlingo.
Purchased a car recently
Purchased a car recently, and it was a pleasant experience, no pressure, explained all the optional extras fully but again no pressure. On pick up completed all the paperwork, offered to show me anything I was unsure of about the car. Once home noticed the Android Auto wasn't working, contacted late evening via email and received responses to return the following day, which I did and the problem was resolved easily within minutes.
Would definitely recommend.
29 May 2026
Unprompted review
Reply from Carlingo
Hi Emma,
Thank you for your wonderful review.
We're delighted to hear that you had a pleasant, no-pressure experience and that our team was able to explain everything clearly throughout the process. We're also pleased that we could quickly resolve the Android Auto issue for you and get you back on the road without delay.
Thank you for your recommendation, and we wish you many happy miles in your new car.
Best wishes,
Carlingo.
Happy with experience
Easy to book a test drive. Both the sales and handover team were helpful and informative.
30 May 2026
Reply from Carlingo
Hi Katie,
Thank you for your great feedback.
We're pleased to hear that booking your test drive was easy and that both our sales and handover teams were helpful and informative throughout your experience.
We appreciate your support and hope you enjoy your new car.
Best wishes,
Carlingo.
Reply from Carlingo
Hi David,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
Best wishes,
Carlingo.
A lovely car salesman called Stuart…
A lovely car salesman called Stuart sold me my car! He was absolutely lovely! I loved how the staff weren’t pushy and left you to your own devices to make a decision. I would recommend carlingo in Harrogate tree to anyone! :)
Super super happy with my car!
1 June 2026
Reply from Carlingo
Hi Aimee,
Thank you for your fantastic review.
We're delighted to hear that Stuart provided such a positive experience and helped you find the perfect car. It's wonderful to know that you appreciated our relaxed, no-pressure approach, as we believe buying a car should be enjoyable and stress-free.
Your kind words and recommendation mean a great deal to us, and we'll be sure to pass your feedback on to Stuart and the team. Most importantly, we're thrilled that you're so happy with your new car.
Thank you for choosing Carlingo, and we wish you many happy miles ahead.
Best wishes,
Carlingo.
Relaxed way to buy a car, no pressure
We purchased a Mini Cooper S & the staff were all very helpful and very knowledgeable (especially Stuart) they made us feel welcome and there were no problems, the only slightly disappointing aspect was on collecting the car on the hottest day of the year and after a full check handover to us the
air con was not working but was subsequently re-gassed the following week.
27 May 2026
Reply from Carlingo
Hi Peter,
Many thanks for taking the time to leave such a positive review.
We are delighted to hear that you enjoyed your experience with us and that our team, especially Stuart, made you feel welcome and well looked after throughout the purchase of your Mini Cooper S. Providing knowledgeable, friendly service is something we take great pride in, so your comments are greatly appreciated.
We also appreciate your feedback regarding the air conditioning issue at handover. While we are sorry for the inconvenience this caused, we are pleased that we were able to resolve the matter promptly for you the following week.
Thank you once again for your custom and kind words. We wish you many happy miles in your Mini Cooper S and look forward to welcoming you back in the future.
Best wishes,
Carlingo.
Friendly staff
Well looked after by various members of staff, amy was on the ball and informed us of everything that was going an and was about to happen next very happy with the service that we had.
28 May 2026
Unprompted review
Reply from Carlingo
Hi Robert,
Thank you for your kind review.
We're delighted to hear that you felt well looked after throughout your experience with us. Amy and the team will be pleased to know their communication and support helped make everything run smoothly.
We really appreciate your feedback and hope you enjoy your new car. Thank you for choosing Carlingo.
Best wishes,
Carlingo.
Friendly and efficient sales staff and…
Friendly and efficient sales staff and vehicle handover staff
23 May 2026
Reply from Carlingo
Hi David,
Many thanks for leaving us a great 5 star review, the feedback is appreciated.
It's good to hear that were happy with everything and that all the team were friendly and efficient.
Best wishes,
Carlingo.
Recent Car Purchase
I recently purchased a car from Carlingo and had a genuinely excellent experience from start to finish. All of the staff were warm, friendly, and incredibly helpful throughout the whole process.
Stuart showed me around the car initially and was fantastic to deal with — friendly, knowledgeable, informative, and very accommodating. He gave me plenty of time and space to explore the car on my own, answered all of my questions thoroughly, and guided me through a test drive without any pressure at all. What really stood out was that he stayed an hour late on a Sunday after closing time to make sure everything was in place for me to go ahead with the purchase, which I really appreciated.
A week later, I returned to collect the car and was looked after by Joey, who was equally friendly and helpful. He supported me through the final paperwork and made the handover process smooth and straightforward.
I’m extremely happy with the car itself — it was presented in excellent condition and is a lovely car to drive. Carlingo also kindly accommodated my request to touch up some stone chips on the bonnet before collection, and the colour matching was done perfectly.
Overall, a really positive experience with excellent customer service throughout. I would definitely recommend Carlingo!
24 May 2026
Unprompted review
Reply from Carlingo
Hi Rachel,
It’s fantastic to hear that Stuart made such a strong impression during your initial visit. Providing a relaxed, informative, and pressure-free experience is exactly what we aim for, and we know he’ll really appreciate your kind words — especially your recognition of him staying behind after closing to ensure everything was ready for you.
We’re also pleased that Joey was able to make the collection and handover process smooth and straightforward for you. We’re very lucky to have a team that genuinely cares about delivering great customer service at every stage of the journey.
Most importantly, we’re thrilled that you’re so happy with your new car and that the preparation work, including the bonnet touch-ups, met your expectations. Attention to detail matters to us, so it’s great to know it made a difference.
Thank you again for your recommendation and for choosing Carlingo. We wish you many happy miles in your new car and look forward to welcoming you again in the future.
Best wishes,
Carlingo.
Very helpful not pushy with sales
Very helpful not pushy with sales, hand over was very smooth and quickly,very friendly.
23 May 2026
Unprompted review
Reply from Carlingo
Hi Vicky,
Many thanks for leaving us a 5 star review, the feedback is appreciated.
It's great to hear that you had a good experience buying your car from us and that the handover was smooth and quick.
Best wishes,
Carlingo.
Excellent service
Helpful, polite and professional service throughout made buying our used car an easy process.
20 May 2026
Reply from Carlingo
Hi Beryl,
Many thanks for leaving us, we appreciate the feedback.
It's good to hear that you had a great experience buying your car from us and that all the team were helpful, polite and professional.
Best wishes,
Carlingo.
Excellent friendly service at Carlingo
My wife wanted to change her car and we arranged to view and test an electric Fiat 500e. Adam Milner dealt with us in a friendly and professional manner and unlike many car sales people dealt with my wife rather than myself. Historically my wife has almost been ignored when buying a car, not so with Adam. On the day we collected the car it was immaculately presented and once again we were treated very well with the whole process being very smooth. If you are looking for a used car go to Carlingo, they have a wide range of vehicles at most price points.
23 May 2026
Unprompted review
Reply from Carlingo
Hi David,
Many thanks for leaving us a 5 star review, we appreciate it.
It's good to hear that you were happy with everything and that Adam was friendly and professional.
We hope you enjoy your new car and if you need anything you know where we are.
Best wishes,
Carlingo.
Danny made the progress really easy and…
Danny made the progress really easy and simple collected the car next day and have been faultless
21 May 2026
Unprompted review
Reply from Carlingo
Hi Declan,
Many thanks for leaving us a 5 star review, the feedback is a appreciated.
It's good to hear that you were happy with eveything and that Danny made the process easy and simple.
Best wishes,
Carlingo,
Simple and straightforward
Simple and straightforward. Website was ideal for finding a couple of cars I liked, picked one and the rest was very easy
15 May 2026
Reply from Carlingo
Hi Mark,
Many thanks for leaving us a 5 star review.
It's good to hear that you were happy with everything and that you found the process simple and straightforward.
Best wishes,
Carlingo.
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