Carlton's service has been exceptional. Having installed and maintained our aircon units now for a number of years, in this last service we urgently needed a unit moved from it's position on a deck... See more
Company replied
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Review summary
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The engineer attended site within 2 working days of requesting a call out to look at a hob oven on site. He had a very good customer facing approach to the job and spent a lot of time pulling the hob... See more
Company replied
Installation from both electricians and technician Liam went so smoothly. They cleaned up after themselves which was good for us. We are thrilled with our unit and look forward to using it. We have al... See more
Company replied
The Engineer came to site very quickly, he informed me of the date and time prior to the visit. He be was extremely helpful, very professional, solved the problem and was very friendly . We will defin... See more
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Company details
- Air Conditioning Contractor
- also in
- Air conditioning repair shop
- Air conditioning store
- Air conditioning system supplier
- Commercial Refrigeration
- Commercial refrigerator supplier
Written by the company
Carlton Services offer a complete sales, installation and servicing package to keep your refrigeration, catering equipment, air conditioning, air source heat pumps and ventilation equipment operating as it should do
Carlton Services UK Ltd - Trading in the local area since 1978
Written by the company
- Over 40 years of satisfied customers
- Whether you need advice on how to maintain your equipment, an emergency repair or regular servicing, we have the knowledge and ability to help you. Our hand-picked team of DBS checked engineers are always on hand to bring their expertise and specialist knowledge to any installation, repair or maintenance task, so you can be assured of consistent and high-quality service.
Free Delivery on all Online Sales
Free Delivery
Standard delivery is free for the UK mainland. We deliver all of our stock items to the UK mainland within 7 working days. Overnight & Timed deliveries are available at extra cost. Orders from Northern Ireland, Highlands & Islands, Republic of Ireland and the Channel Islands are charged differently; please contact the sales office for a quotation.
Contact info
Unit 25 Central Trading Estate, SN3 1PD, Swindon, United Kingdom
- 01793512550
- enquiries@carltonservices.co.uk
- carltonservices.co.uk
4.6
Excellent
782 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Carlton Services
Hi Mariusz, thank you very much for the review and also for reviewing the product, I hope you're very happy with it. Please do not hesitate to contact us if you require anything else. Adam Carlton
Excellent service
Excellent service, clear website. Delivered as promised. Very friendly and helpful.
20 March 2025
Unprompted review
Reply from Carlton Services
Hi Alan, thank you very much for your order and for the review, hope you enjoy the product. Please do not hesitate to contact us if you require anything else. Adam Carlton
Reply from Carlton Services
Hi David, thanks for the review and hope you enjoy the system. If you require anything in the future please let us know. Adam Carlton
very prompt and efficient service
25 March 2025
Reply from Carlton Services
Hi Paul, thanks for this review and if you require anything in the future please let us know, always happy to help. Adam Carlton
Fantastic company
Fantastic company - well organised, well run with employees who are helpful, knowledgeable and friendly.
12 March 2025
Reply from Carlton Services
Hi Fiona, thank you very much for this review and for your continued business over the years. Speak to you soon. Adam Carlton
Terrible experience
Initially, I sent them pictures to assess whether the freezer could be repaired, and they informed me that a £192 fee was required for an on-site inspection. Consequently, I paid the £192 to have them come and repair the freezer. They spent a few minutes examining the equipment and then informed me that it could not be repaired, suggesting that I either purchase a new one or replace the costly refrigeration system. I will never choose this company again; it was a terrible experience.
19 March 2025
Reply from Carlton Services
Thank you for your review, I'm very sorry to hear you aren't happy with the service received, our callout rates are clearly explained before we attend and it was clear that this was for a diagnostics visit. The engineer found the cabinet in a very poor condition with flattened condenser coil and a failed compressor. Due to the condition we provided a quote to replace the condensing unit or advised a new cabinet may be more cost effective. If you'd like to discuss this further please do not hesitate to get in touch. Adam Carlton
Great Company! Perfect service thank You!
Lovely engineer - knew his job inside out and put the customers situation first. Thank you Brett! Much appreciated. All contact with the office perfect, speedy, informative and polite. Couldn't ask for more.
11 March 2025
Reply from Carlton Services
Thank you so much for this kind review, I will be sure to pass this on to Brett. See you when the system needs a service again. Adam Carlton
Reliable
I found this company easy to book with, reasonable value and the work was done without issue.
100370
12 February 2025
Unprompted review
Reply from Carlton Services
Hi Jamie, thank you for your review and if you require anything in the future please do not hesitate to get in touch. Adam Carlton
Very efficient
Very efficient. Attended to complete some work which they did quickly and effectively. All round great job . They have been my go to company for quite a few years now .
20 February 2025
Unprompted review
Reply from Carlton Services
Hi Craig, thank you for this kind review and for your repeat work, I'm very pleased to hear you are happy with the service we offer. Speak to you soon. Adam Carlton
Brilliant company all round!
Great customer service, knowledgeable engineers with good communication all round - would highly recommend!
20 February 2025
Unprompted review
Reply from Carlton Services
Thank you for this review and please get in touch if you require anything else. Adam Carlton
Website easy to navigate
Website easy to navigate, ordering straightforward, price competitive and delivery excellent.
18 February 2025
Reply from Carlton Services
Hi Robert, thank you for the review and i hope the machine works as expected. Please let us know if you require anything else. Adam Carlton
Reply from Carlton Services
Hi Nick, thanks for this review and hope the system is operating a lot better now. Adam Carlton
Great service
Great service, easy to deal with. quick to come in and service aircon units
14 February 2025
Reply from Carlton Services
Thank you for this review and please do not hesitate to contact us if you require anything in the future. Adam Carlton
Reply from Carlton Services
Hi Maria, thank you for your continued business over the years its greatly appreciated. Adam Carlton
Really nice guy to explain the problems…
Really nice guy to explain the problems that I might be facing. Great for peace of mind. thank you
11 February 2025
Reply from Carlton Services
Hi Sophie, thank you for this kind review I will pass this over to the engineer. Please do not hesitate to contact us should you need anything else. Adam Carlton
Reply from Carlton Services
Thank you for your purchase and for this review, hope you enjoy the product. Adam Carlton
As always it is very easy to book a…
As always it is very easy to book a visit with Carlton and make the payment online. The customer service staff are super helpful. The engineer was very professional, kept my updated on his ETA and carried out the heat pump maintenance efficiently and thoroughly.
5 February 2025
Reply from Carlton Services
Hi Karolina, thank you for your repeat custom and for this very kins its greatly appreciated. Hope to hear from you soon. Adam Carlton
Fantastic
Great service. Apologies for previous. That was another order. Order woth yourselves was spot on
12 January 2025
Reply from Carlton Services
Hi Safeer, thank you for your review and for amending it to reflect the order placed with us. If you require anything in the future please let us know. Thank you, Adam Carlton
This companys service was what others…
This companys service was what others need to strive towards. Great communication all the way through and the product arrived quickly. Agreat experience and I would recomend them to anyone
6 January 2025
Reply from Carlton Services
Hi Martyn, thank you so much for this review and very pleased you are happy with the product received. Look forward to your next order. Adam Carlton
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