Carlton's service has been exceptional. Having installed and maintained our aircon units now for a number of years, in this last service we urgently needed a unit moved from it's position on a deck... See more
Company replied
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Review summary
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The engineer attended site within 2 working days of requesting a call out to look at a hob oven on site. He had a very good customer facing approach to the job and spent a lot of time pulling the hob... See more
Company replied
Installation from both electricians and technician Liam went so smoothly. They cleaned up after themselves which was good for us. We are thrilled with our unit and look forward to using it. We have al... See more
Company replied
The Engineer came to site very quickly, he informed me of the date and time prior to the visit. He be was extremely helpful, very professional, solved the problem and was very friendly . We will defin... See more
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Company details
- Air Conditioning Contractor
- also in
- Air conditioning repair shop
- Air conditioning store
- Air conditioning system supplier
- Commercial Refrigeration
- Commercial refrigerator supplier
Written by the company
Carlton Services offer a complete sales, installation and servicing package to keep your refrigeration, catering equipment, air conditioning, air source heat pumps and ventilation equipment operating as it should do
Carlton Services UK Ltd - Trading in the local area since 1978
Written by the company
- Over 40 years of satisfied customers
- Whether you need advice on how to maintain your equipment, an emergency repair or regular servicing, we have the knowledge and ability to help you. Our hand-picked team of DBS checked engineers are always on hand to bring their expertise and specialist knowledge to any installation, repair or maintenance task, so you can be assured of consistent and high-quality service.
Free Delivery on all Online Sales
Free Delivery
Standard delivery is free for the UK mainland. We deliver all of our stock items to the UK mainland within 7 working days. Overnight & Timed deliveries are available at extra cost. Orders from Northern Ireland, Highlands & Islands, Republic of Ireland and the Channel Islands are charged differently; please contact the sales office for a quotation.
Contact info
Unit 25 Central Trading Estate, SN3 1PD, Swindon, United Kingdom
- 01793512550
- enquiries@carltonservices.co.uk
- carltonservices.co.uk
4.6
Excellent
782 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Item was out of stock on back order
Item was out of stock on back order, but staff were very good at informing us immediately and issuing a full refund.
6 January 2025
Reply from Carlton Services
Hi Jayne, thanks for your review and very sorry the website wasn't updated with the back order status. I'm glad the refund was issued quickly and please keep us in mind for next time. Adam Carlton
great service fast response friendly staff
the company responded quickly, were very friendly and helpful would recommend
3 December 2024
Unprompted review
Reply from Carlton Services
Thank you for this review and hope to hear from you soon. Adam Carlton
Great communication and superfast…
Great communication and superfast delivery, will definitely use again.
18 December 2024
Reply from Carlton Services
Hi Ross, thank you for the review and hope you enjoy the product. Look forward to your next order! Adam Carlton
Great team
Great team! 🌟
Adam is so efficient, polite & friendly man a dream to deal with.
The engineer who came to install vent my air vent system was a very polite and very tidy.
10/10 for this company
3 December 2024
Unprompted review
Reply from Carlton Services
Hi Kelly, thank you so much for this review and really hope you are enjoying the new MVHR system! Adam Carlton
Job Number: 97737
£180 spent for 5 minutes work and then no follow up as promised.
13 June 2024
Unprompted review
Reply from Carlton Services
Hi Lee, thanks for the feedback and very sorry to hear that you were not happy with the service received. From looking at our database a quote was raised on the same day as the visit to come and lag the ductwork, I will assume that you did not receive this so can only apologise. If you would like a copy of this quote please get in touch and I will send it over. Adam Carlton
Air Conditioning Service
The team came out to service our air conditioning. They were very polite and professional throughout the time that they were here. A thorough service was carried out to a high standard.
6 November 2024
Unprompted review
Reply from Carlton Services
Hi Gerard, thank you for this review and hopefully see you next year for the next service. Adam Carlton
Nice guys and did a good job
Nice guys and did a good job. Very happy.
25 November 2024
Unprompted review
Reply from Carlton Services
Hi Mark, thanks for the review and hopefully see you next year when it needs the first service. Adam Carlton
Repair to Polar Countertop Fridge 99627
Good job well done, really nice experienced engineer, fridge now working better than it has ever done.
28 October 2024
Unprompted review
Reply from Carlton Services
Hi Peter, thank you for this review and please contact us if you require our services in the future. Adam Carlton
Friendly & Professional Service
Very efficient, friendly and professional service received and competitively priced.
11 October 2024
Unprompted review
Reply from Carlton Services
Thank you for this review and for your repeat work, it's very much appreciated. Adam Carlton
First Class AC installation completed
From property survey by Lee to AC installation by Kevin we received first class service. Professional, timely and conscientious are thoughts I have of the team that serviced our needs.
16 September 2024
Unprompted review
Reply from Carlton Services
Hi Paul, Thank you so much for this review and very pleased to hear this, I will certainly pass this over to Lee & Kevin. Adam Carlton
99235/6
Great service from Holly. Very knowledgeable and followed up quickly on a query from the service of our MVHR system and our air source heat pump
9 October 2024
Unprompted review
Reply from Carlton Services
Hi Tim, thank you for the review and for your kind words about Holly, I will be sure to pass this over. Adam Carlton
Excellent service …
Prompt response to a request to attend ant short notice. Engineer arrived on time and did an excellent job. Many thanks for a job well done.
25 October 2024
Reply from Carlton Services
Hi Christine, thank you for the review and for the repeat business. Please do not hesitate to contact us if you require anything else. Adam Carlton
Great service
24 October 2024
Reply from Carlton Services
Hi Caspar, thanks for the review and for the ongoing works, hopefully see you next year for the next service. Adam Carlton
Air source heat pump service…
Air source heat pump service engineer,Brett, is very efficient & thorough with the annual servicing of our heat pump.
We find all the Carlton staff to be polite & professional.
22 October 2024
Reply from Carlton Services
Hi David, thank you for this review I will be sure to pass this over to Brett. See you next year for its next service. Adam Carlton
Prompt friendly service
Prompt friendly service. A phone call accurately announcing arrival 9fengineer
11 October 2024
Reply from Carlton Services
Hi Jeannie, thank you for leaving this review and hopefully see you next year for another service. Adam Carlton
Friendly and efficient company
Friendly and efficient company. Responded to our breakdown speedily and worked around our opening hours.
8 October 2024
Reply from Carlton Services
Hi Lynn, thank you for leaving this review and very pleased to have your continued business. Speak to you soon. Adam Carlton
Really helpful when making a telephone…
Really helpful when making a telephone enquiry. Ordering process was straightforward with quick and efficient delivery.
4 October 2024
Reply from Carlton Services
Hi Nick, thank you for the feedback i will pass onto the team, hope you enjoy the purchase and keep us in mind for next time. Adam Carlton
Took over 2 weeks for the quote for replacing a new extractor fan
Their staff came to check my restaurant's extractor fan replacement quote, which cost almost £200 just for quote. But to get the price for replacing a new fan took over 2 weeks and I need to keep calling them to chase for the quote. Thet finally gave me a quote after 2 weeks, it will cost £1800 which I'd find someone else for only £800 and got it sorted next day.
8 August 2024
Unprompted review
Reply from Carlton Services
Hi Robert, thank you for your review and very sorry you were not happy with the quotation received for the repairs. The callout was £150+VAT which was for the diagnosis of the fault, and the quote was for £1,400+VAT. I've looked into the cost of the fan and we wouldn't have been able to supply the fan we quoted for at the price you paid, I would suggest it is a different fan. If you would like to discuss this further please let me know. Adam Carlton
good refrigeration services 98425.
good refrigeration services. we have used CS on different projects over the years and have found them to be professional and reliable.
4 September 2024
Unprompted review
Reply from Carlton Services
Hi Paul, thank you for the reviews and for your custom. Look forward to hearing from you soon. Adam Carlton
Reply from Carlton Services
Hi Oleg, thanks for the review and hopefully hear from you soon. Adam Carlton
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