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Review summary

Created with AI, based on recent reviews

Evaluating 614 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their perfect fit and durability, often exceeding expectations and lasting for years. Many appreciate the competitive pricing, finding the products to be good value for money compared to dealership options. The ordering process is frequently described as easy and efficient, with a wide range of options available for customization. However, some customers experienced issues with delivery times, with orders arriving later than expected or without proper notification of delays. A few people also reported receiving incorrect products or mats that did not fit their vehicles properly, leading to frustration and the need for replacements. There were also instances where customer service communication was perceived as slow or unhelpful in resolving these issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, often describing products as very good,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy online ordering... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many experiencing significant delays and a lack of... See more

Price

People report positive experiences with price, often noting a great range to suit all pockets and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Disappointing after having to wait a while. Partly due to having to make alteration to my order because they couldn't reproduce what I requested. On opening my order I received beige matts i... See more

Company replied

Rated 4 out of 5 stars

Good choice of mats with varying prices. Easy to navigate website . Pleased with mats, goid quality as expected. Good delivery time too

Rated 5 out of 5 stars

So easy to order got lots of options so you can choose what budget suits you I have got them for my hubby 60th b.day I am so pleased with them I added my own personalization really impressed with them... See more

Rated 5 out of 5 stars

Top quality car boot liner for our car , we were very impressed with the quality and finished of our boot liner, it looks amazing and well worth the money. Easy to order on line and delivery was quick... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After initially ordering some mats and…

After initially ordering some mats and them not turning up after a couple of weeks I wrote a bad review on this platform. Jack from the company contacted me and confirmed the mats had been sent but EVRI had lost them which was confirmed as being correct. Jack immediately sent out my order which I received by DPD. Great quality mats at an affordable price. I bought these for my sons first car and he's extremely happy with them.
Thanks Jack for sorting the issue out swiftly and I'm sorry for giving you a bad review before checking the facts.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb mats at a great price

Fantastic company in the last month I have purchased set rubber mats for my car and the. A few weeks later a boot liner. All products are great quality snd perfect fit. I was particularly impressed that the drivers mat had the exact same OEM fittings to secure them in place which was great. The boot liner has a great lip on it to secure against spillages . Both the products were less than half OEM price and in my opinion are just as good
Delivery was quick and the company keep you informed at all stages
If I change my car in future I will definitely use this company again
Many thanks
Mark T

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and quality

The mats I ordered were of a superior quality and the service has been outstanding. This business is exemplary in customer service and keeping customers in the loop about their order.

I first purchased from them when I bought my last car in 2023 and decided to go back for my most recent car’s mats because of the quality and service. I’m sure I’ll be back in a few years when I get another car!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Premium Mats for my Skoda

I ordered a set of premium mats for my Škoda Fabia. The quality is excellent and the extra pile in the mats has improved my driving experience as well as the appearance of the car’s interior.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Excellent seller. From ordering to receipt it was a simple, efficient process. The mats as usual are excellent quality and fit perfectly. This is the 5th vehicle I have ordered for and will continue to do so when required without reservation. Would not hesitate to recommend their service or products.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a new boot cover and mat

I ordered a new boot cover and mat, both of them fitted my boot perfectly, it now looks clean and tidy. Delivery was not as quick as I expected but I was very impressed with the product so it was worth the wait.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Good product at a reasonable price

Really impressed with the fit and quality of this product. Love the fact you can customise the trim on the mats to your own taste. The mats fit perfectly and have a non-slip backing. Boot liner is a perfect fit. Would recommend.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Such a great price for a really really…

Such a great price for a really really good product. I paid a couple of pounds extra to have the mats treated with a special coating and it's made such a difference. Do not hesitate to purchase from this company.

Alexander Holden

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Really poor customer service, mat fit & quality

Ordered what I thought were luxurious mats ( paid for an upgrade ) for my Jeep Renegade but when they arrived I struggled to see how they were anything but fairly standard: not impressed. For the money that I paid I was expecting more.
What made the purchase even it worse was that the mats ( passenger & driver side ) did not fit over the retaining spigots on the floor pan as the clips were too narrow.
Trying to resolve the issue is proving so frustrating & time consuming. I still have not had a further reply back from The Carmats4u Customer Service Team.

10 April 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi Julian,

I'm a little confused by your review as I understand you've spoken with myself and my colleague Jack regarding your order.

We've confirmed with you that we understand it's possible you need an alternative / variation of your model. We've also offered a solution regarding your carpet thickness. As mentioned in our contact with you, you've ordered one step up from standard which is the same thickness pile as an Audi OEM car mat set.

We do however offer much thicker qualities such as the Exclusive (twice as thick as the Luxury range).

I understand you already spoke with my colleague Jack on the phone before 5pm today. Hopefully you're satisfied with the solutions we are offering you?

You can reach out to me again directly if you need me or my colleague.

We're here to help, always.

Kind regards,

Jamie Barke
Managing Director

Rated 5 out of 5 stars

Fantastic car mats and boot liner

Fantastic car mats and boot liner. They fit to perfection and are high quality. Speedy delivery too, which was exactly what I wanted with a new car and 3 kids, living in a muddy, rural area!
Thank you Carmats4u.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered mat for my car from…

I ordered mat for my car from carmats4u. I made a choice from a few options that was available. My mats were made and I received the mats on the day it was supposed to have been delivered. The Mats fitted perfectly in my car. The price for the mats was good value. Thank you for a job well done.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and products

Great customer service, great prices and definitely great products.
The car mats I ordered fitted perfectly and the quality of the finish and material used were outstanding.
I would recommend choosing Carmats4U for your mats and boot liners. Shame they don't do seat covers or I'd be ordering some for sure.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Top Quality Company

Ordered a set of car floor mats and boot mat for my Vauxhall. Arrived nice and fast! They were clearly very well produced. Minor issue was the boot mat wasn't to size, but the reason i say minor issue is because the customer service team were super fast and responsive, i contacted them to explain and they sent me the correct one instantly. It’s a pleasure buying from a company who put customer service as a priority. Will recommend 100% and will use again when required! If you want good quality car mats, and a company who do their absolute best to keep customers happy, carmats4u is the place to use!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Top mats & service ….

I easily ordered my mats for my new IM5 through the online portal which was simple to navigate.
A couple of days later they arrived & I’m absolutely thrilled with them.
The quality is fabulous, exactly as ordered & fit like a glove.
A very happy customer who would strongly recommend.

20 March 2026
Unprompted review

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