CarNow Vehicle Leasing Reviews 110

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to finish Ben was superb. Contact was always prompt, polite & professional. I'd had a terrible experience with my local dealer, who i'd actually ordered from but then couldn't supply me... See more

Company replied

Rated 5 out of 5 stars

I received my new car last week which I am very happy about 😄 but from the moment I first make contact to it arriving everything was made so easy!! My friend recommended Ben at CarNow and I can’t tha... See more

Rated 5 out of 5 stars

Really helpful, patient service! Told Ben I wanted a car for the summer - despite it being really difficult to order new cars at the moment he worked with me to find a make/model that fit my needs and... See more

Company replied

Rated 5 out of 5 stars

Ben and his team have supplied us a couple of vans now and each time their service has been fantastic. They really understand our needs as a business and we really feel they are part of our team helpi... See more

Company replied

Company details

  1. Leasing service
  2. Car dealer

Written by the company

Offering highly competitive vehicle leasing for business and personal users.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

WoW cannot fault the service from Ben and the rest of the team

WoW cannot daily the service from Ben and the rest of the carnow leading team. The service has been on point right the way through the whole process. Can not recommend them enough

20 July 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you very much for the review Anne-Marie and glad to hear the service from our side was great. Thank you for your business and we hope you enjoy your new car!

Rated 5 out of 5 stars

Unbelievable service from enquiry through to delivery

Unbelievable service from enquiry through to delivery. Not only was Ben patient throughout our endless requests for information but by fair the most competitive with all of our quotes. His communication throughout lockdown was fantastic and quite frankly he was just a great guy to deal with.

When the time comes, we will certainly be using CarNow Vehicle Leasing for our next car.

8 July 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Many thanks for the great review Bradley!! It was a testing time over lockdown but thank you for your patience and hope you and the family enjoy the new car.

Rated 5 out of 5 stars

Ben and his team have supplied us a…

Ben and his team have supplied us a couple of vans now and each time their service has been fantastic. They really understand our needs as a business and we really feel they are part of our team helping us grow as a business. We wouldn't hesitate in recommending Ben and his team to anybody. Chris Lowe, Fylde Coast rewires

30 June 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thanks for the review Chris it has been our pleasure. We appreciate you coming back to us and hope you enjoy the new van!

Ben

Rated 5 out of 5 stars

The Best and easiest service I have used when wanting a new car

From start to finish Ben was a dream to talk to. Listened to exactly what I wanted and found a car for me on that day which was then signed for a week after. He was there every step of the way when I had any questions and was a pleasure to talk too. Both my mum and husband are no using Ben and I would recommend him to any one wanting to get a new car especially if your a novice like me.

16 June 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for the fantastic feedback Ashleigh its greatly appreciated! Thank you for your business and hope you enjoy your new car.

Rated 5 out of 5 stars

All round great experience ⭐️⭐️⭐️⭐️⭐️

Ben was informative, trustworthy and all round very helpful in finding me the right car for both my budget and work requirements.

He listened to my requirements, painted the right picture then actually came to me with relevant ideas on what would be the best route to go down.

Any time of the day, Ben was on hand to help me and answer any questions I had, and I contribute that to the success of my overall experience.

Would recommend Ben and the team to anyone looking for a new car.

9 April 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you very much for your kind words Ben it was a pleasure dealing with you.

Enjoy your new car! :)

Rated 5 out of 5 stars

Carnow Leasing - Recommended!!!

Carnow Leasing have been a pleasure to deal with, Informative and efficient throughout the process. Would highly recommend!!!

26 March 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for the review Michael its greatly appreciated!

Hope you enjoy your new car and a great choice in the Audi A4.

Rated 5 out of 5 stars

I cannot fault the whole process with…

I cannot fault the whole process with Ben from CarNow. He was there at every singe stage to explain everything and answer any questions that I had. Would recommend him without any hesitation.

13 February 2020
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you very much for the review Mandy. It was a pleasure dealing with you and made me laugh with every phone call!! :)

Hope you enjoy the boy racer, I have posted out your racing stripes! ;)

Ben

Rated 5 out of 5 stars

First class service

First class service based on excellent communication. I would not hesitate to recommend CarNow Vehicle Leasing to anyone looking for a new car.

28 December 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for taking your time out to leave a review Paul. It was our pleasure in looking after you and we hope you enjoy your new Tiguan!

Rated 5 out of 5 stars

CarNow Leasing Experience

Ben and the team are great. They make choosing, signing up & delivery of a car simple. Ben is always on hand to help out with any questions or queries or last minute quotes. Great after sales care to boot. Why would you go anywhere else ?
Great job 👍

13 December 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for taking the time out to leave a review, we appreciate it very much.

It was great dealing with you so thank you for the business and enjoy your new Tiguan!

Ben

Rated 5 out of 5 stars

Great service from people who care

Barnabus is a small charity in Manchester helping homeless people find a home. We have a very small budget and we must show value for money to our supporters, who hold us to account to spend their donations wisely.

Ben listened to our concerns and was able to find us a cheaper deal than the one which was ending. He helped us with managing our cash flow and when there was a delay with handing back the previous lease car, Ben couldn't have been more helpful. Everything was easy to understand, the process was easy and Ben was on the other end of the phone for questions.

We really recommend Ben if you are tired of dealing with people who just see you as another commission!

11 December 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you so much for your lovely review Yvonne, it has been our pleasure.

We hope you and Barnabus enjoy your new car! :-)

Rated 5 out of 5 stars

Excellent customer service from CarNow

Would highly recommend CarNow to use for vehicle leasing. I have been dealing with them for about 3 weeks arranging my new car. I didn’t fully understand the leasing policy and the staff member that was dealing with me (Ben Crompton) was extremely patient and polite in explaining it. He also really helped me with the best vehicle to choose for my needs.
From the beginning to the end, the contact and communication from him has been excellent. Regular emails even if there was nothing new to report, just letting me know things were still moving behind the scenes.
Customer Service this good seems to be becoming quite rare these days so it is nice to see.

10 December 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you Kylie for your fantastic review. We do try our best and make the car buying experience a pleasurable one!

Thank you for your business and we hope you enjoy your new car!

Rated 5 out of 5 stars

From start to finish Ben was superb

From start to finish Ben was superb.

Contact was always prompt, polite & professional. I'd had a terrible experience with my local dealer, who i'd actually ordered from but then couldn't supply me with what i wanted. Ben had sorted everything withing 48 hours inc a finance approval. Was even happy to let me wait until the new reg came out in Sept too. Nothing is too much trouble for Ben & that's why i don't hesitate to recommend him to everyone i can. I will be back in touch in the new year when more of our company cars are up for a renewal.

14 November 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for taking the time out to leave a review Nick, we hope you enjoy your Kia ProCeed!

Rated 5 out of 5 stars

100000% Recommend!

I would absolutely recommend using CarNow! Such an amazing service throughout. I’ve never leased a car before, only ever bought, so I had no idea what to expect. But Ben made the whole experience stress free & fun!

Wouldn’t go to anyone else from now on!

Thank youuuuuu!

11 November 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you Olivia for your review. It was a pleasure to help you through your first ever lease and we are always here if you need us going forward.

Hope everything is okay with your new car! :-)

Rated 5 out of 5 stars

First time leasing brilliant service…

First time leasing brilliant service from Ben would recommend

24 October 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you Mrs Lawrenson for the review. We are happy we could help guide you through your first car on lease.

Hope you have plenty of enjoyment in the new Volvo!

Rated 5 out of 5 stars

Ben was absolutely fantastic from start...

Ben was absolutely fantastic from start to finish.
He always had enough time for me & had untold patience as he kept coming back with suggestions until we ticked every box with all my requirements.
I wouldn’t hesitate to recommend him to any of my friends or colleagues wanting to lease a car & appreciate all his hard work in finding me my perfect drive!

23 October 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for your amazing review Natalie, it was very enjoyable helping you finding your new car and you know where we are if you ever need us in the future.

Enjoy the new BMW 1 Series! :D

Rated 5 out of 5 stars

Thanks CarNow

Dictated by my 80 year old Mum!
'I’ve never leased a car before so probably needed a bit more help than the average customer. Ben really took the time to explain the process and understand my needs. I was delighted with the service at every stage and love my new car!'

21 October 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

What lovely words Sabiha and thank you for the review. Thank you for giving us the opportunity to look after your first lease and we hope you enjoy your new Honda Jazz!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the guys are very helpful all the way through. They made the whole process effortless. very pleased

21 October 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you kindly for the review Laura, we hope you are still enjoying your new car! :)

Rated 5 out of 5 stars

A stress-free way of getting your new car

CarNow Vehicle Leasing sorted out a new car for me last year. The process was painless. They looked through all the available deals and found the best one for me - arranging everything with the dealership. All i had to do was sign the paperwork. They also liaised with the dealership when I had an issue with the car early into the contract to get it all sorted. I would (and have) recommend CarNow Vehicle Leasing to my friends, family and colleagues as a stress-free way of getting your new car. Great service. Easy to deal with. A breath of fresh air!

28 June 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for your amazing review Sarah, we do try to make the process as seamless and like you said 'painless' as possible.

Thank you for your business and we hope you enjoy your new car! :)

Rated 5 out of 5 stars

Top Class Service

I must take time out to give this man some well deserved credit. With my car lease due for renewal, I stumbled across Ben Crompton @ CarNow through various leads.
Having come across many a sales contacts over the years within the leasing industry, Ben was by far the one person that stood out from the crowd, for his professionalism and friendliness.
From start to end, he has shown nothing but some good quality customer service. No request to big nor small. He was more than happy to answer all my queries with his industry knowledge and was happy to keep on searching until I was happy.
Needless to say, Ben has now placed me in my new car but his services did not stop there. He was happy to stay in touch after all the paperwork was signed (at which point to be fair, his job was done), to make sure that I was happy with everything and offered some specific vehicle knowledge to get me driving away in my new vehicle with familiarity with the specifics of the car.
If you require a lease vehicle or just need some advice, I would not hesitate to recommend Ben Crompton @ CarNow every day of the week!

4 June 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

What a review Ketan, thank you so much for taking the time to write it! It was my pleasure to help assist you with your new Audi A5 and was great to meet the family.

I know you'll have thousands of miles worth of enjoyment in the new car..

Ben

Rated 5 out of 5 stars

I was treated with fantastic…

I was treated with fantastic professionalism and would recommend anyone to reach out and speak to this friendly team if they are considering changing their vehicle, the knowledge and advise given to me was second to none.

22 May 2019
Unprompted review
CarNow Vehicle Leasing logo

Reply from CarNow Vehicle Leasing

Thank you for the review Tom its much appreciated. Enjoy your new car!

Ben

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