David at Haslemere Trading Estate, Maidstone was very helpful and proactive with quotes and ordering of carpet, flooring etc. Also very responsive. The guy's also fitting and laying carpet and flo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were greeted warmly and with a smile. Rob gave us all the information we required, and more,but in a really pleasant way. We did not feel under pressure. The store was very clean and well laid o... See more
Neil went above and beyond today! He took the time to go through all the different options, types, and prices with great patience and detail. He was also extremely accommodating when arranging the tim... See more
I can't speak for the carpet fitting yet as it hasn't been completed yet, but Rob & Theo in the Ashford branch were so professional... awnsered each of my 50 emails regarding questions about fitting e... See more
Company details
Written by the company
Carpet Giant is one of the leading flooring suppliers in London and the South East of England. A family run business since 2004, we provide a specialist service and unbeatable prices. Whether it is carpet, vinyl, rugs, LVT, laminate or artificial grass, we have the flooring to suit your needs. We pride ourselves on customer satisfaction and each member of our team is hand-picked or home grown. Visit our website or pop into one of our seven stores to see how we can help you with your next flooring project.
Contact info
United Kingdom
- carpetgiant.co.uk
4.8
Excellent
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jeremy amazing prices
Came in to get some carpet came across a lovely chap called Jeremy. What a polite well mannered man he was very helpful and also carried the carpet to the car prices are amazing well recommended
8 August 2024
Unprompted review
Want to say a massive thank you to…
Want to say a massive thank you to shaun and Patrick for the supplying me with the right carpet and lvt for my house.
From start to finish they were amazing really was a personal service and made me fell at ease.
Thank you carpet giant your
Will be back on my next project.
31 July 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.