Thank you very much for the great service, kindness and helping me with making the right choice of carpet and for the help finding someone to place the carpet so soon for me. Many thanks to the emplo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you very much for the great service, kindness and helping me with making the right choice of carpet and for the help finding someone to place the carpet so soon for me. Many thanks to the emplo... See more
Company replied
The staff helped me pick the carpets quickly. Further, carpets were delivered in the timely manner. The carpets are of good quality for relatively normal price.Everything was as agreed with the staff.... See more
Company replied
NIGHTMARE COMPANY - DON'T BUY HERE. Writing a review here to warn other consumers. Unfortunately, I have a similar experience to reviewer Nellie Tran. I went to Carpetright thinking I'd... See more
I got some good advice for carpet. As the company is also dependent on the upholsterers, who can unexpectedly become ill. But luckily we got an appointment after one week. The installation was quick... See more
Company replied
Carpetright is dé vloeren- en traprenovatiespecialist van Nederland! Met thuisadviseurs door het hele land leveren we de beste service, scherpe prijzen en hoge kwaliteit vloeren. Maak je thuisadvies afspraak nu online.
Boekbinder 3, 7942ND, Meppel, Netherlands
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
STOLEN MONEY and no service, I ordered a Carpet on November 11th 2022 and it has still not arrived in mid January 2023. No response to phone calls or emails. Do not buy from this place as you will not see your goods or money.

Reply from Carpetright Nederland
Bad communication
Now that everything is done and paid, they are not responding ...
They have not use or install what I have paid, I ask multiple time to simply give back the money because the articles were returned. No answers ...

Reply from Carpetright Nederland
We had great experience the team of Carpetright Utrecht Europalaan, in particular with Peter de Klein. They were very friendly, helpful in guiding us in our choices, and throughout the whole process.
We had very difficult situation with a hot water flooding on a bamboo floor which let to very large growth of black (and another known colors of) mold, and it was very difficult process to remove the old floor and prepare for the new one.
During te removal of the old floor the wheel of the machine broke, and it needed to be taken out of the apartment and a new one was brough in the same day. Amazing operation without any significant damages on walls, door frames etc.
Because of some residual moisture, we had to start the placement of the floor with a delay, even overlapping with the return of our furniture, but the team (Emre) did very good in placing the PVC, and taking care of perfect alignment of the floor and sealing the “plints” with the walls and the floor.
Thank you for the good job!

Reply from Carpetright Nederland
We were impressed from beginning to end with our experience at Carpetright in Amsterdam. Selecting and buying our new laminate and carpet was easy and the sale associate was very helpful. We were able to get an installation date soon after our purchase. The floor and carpet installer was fantastic - very detail oriented. They treated the job like they were installing in their own home. We are very, very happy with our new floors and our carpeted stairs. Definitely a five-star experience.

Reply from Carpetright Nederland
Twee trappen plus overloop laten stofferen door Carpetright.
Prima gedaan, nette mensen die het gelegd hebben. Alle troep netjes mee genomen.
Wij zijn tevreden.

Reply from Carpetright Nederland
I was attended to by nice staff in Sittard even when they couldn't speak English, they made the effort to get someone to assist. Explanation on the product was given perfectly which allowed us to make an inform decision. The reason for not giving 5star was just the fact that the price is higher in comparison to other stores.

Reply from Carpetright Nederland
We ordered the new carpet by Carpetright in Amsterdam. The 2 workers did a great job. They worked hard and very precisely. They removed the old carpet and replace it with the new one. Great job .....nice new look.

Reply from Carpetright Nederland
I am very happy with the services provided by Carpetright. I had visited the shop many times and staffs were really helpful. I had chosen the offer where services would be free. I had even checked the prices before the offer and it had not changed and korting was applied on the same amount. It means the offer was not fake or made up.
The person who had come for the service was really well behaved and very skilled in his job.
They have even allowed to take samples to home to see how does it look. I couldn't return on time because of personal reason but they were so considerate.
My friends and family everyone is very happy with the products. It really up to our expectations. Thanks a lot :)

Reply from Carpetright Nederland
Pros: Good quality! Expert advice! Professional installation!
Cons: High Price! Long Delivery time!

Reply from Carpetright Nederland
Great customer service with John in Hilversum. Quick delivery of my cutain. Extra attention for the sizing was worth it. Very happy!!

Reply from Carpetright Nederland
We have ordered curtains and blinds twice from them, and both times the experience has been terrible. The communication and service is extremely poor. We advice everyone to stay clear of them.

Reply from Carpetright Nederland
We bought some roller blinds, wooden blinds and curtains. The advise was very good and we are very happy with the result and the whole process.

Reply from Carpetright Nederland
I am not happy at all with the work done by Carpetright. In 3 months I have spaces in my wooden parquet.
A wouldn't recommend Carpetright at all.

Reply from Carpetright Nederland

Reply from Carpetright Nederland
Worst service ever. I bought a pvc floor, the week it was supposed to be put into my house I got a call it wasn't available for 2 more months. They wouldn't let me cancel my order at first, only if I paid 50% of the amount.

Reply from Carpetright Nederland
It’s carpetwrong not right, I ordered from them and the carpet was shorter than I ordered.

Reply from Carpetright Nederland
I'm very glad with the purchase of my blackout curtains from Carpetright. They arrived on the agreed date/time!
Thank you very much!

Reply from Carpetright Nederland

Reply from Carpetright Nederland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.