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Really great service from Jordan at Towcester sorted a small paperwork issue we had our end. Very knowledgeable about all the products and warranty’s on offer very friendly and can’t do enough for the... See more
First time buying a car from here excellent service from Jordan at the Towcester branch helped us all the way through the process can’t praise him enough
Went to purchase our new car today in Towcester and couldn’t complain about the process or the salesman Radu, he was very well informed about the car and kind throughout. Although we were there for a... See more
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Company details
- #74 of 91 best companies in Car dealer
- #37 of 45 best companies in Motor vehicle dealer
- #42 of 55 best companies in Used car dealer
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Towcester Road, NN12 8QE, Towcester, England, United Kingdom
- 02046402214
Summer price drops
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Very disappointing after care from Carsa...
I recently purchased a car from Carsa Towcester which I was very happy about. The staff were helpful and polite and made the sale of the vehicle easy. On returning home with the car and cleaning it myself at the earliest opportunity I found some cosmetic damage to the top of the back bumper. I immediately raised this with carsa customer services and was basically told that I accepted the condition of the car when I signed my agreement. This damage was not pointed out to me when viewing the car and from the looks of it, it has been previously repaired to a poor standard. Carsa have washed their hands of it a d its now my problem to get it repaired at my own cost. BE WARNED PEOPLE!!! Take the car away from the carport outside the showroom and inspect it thoroughly and reporting floors with the car before signing any agreement. To be treated so well before purchasing the car and so poorly after is very disappointing and has ruined my good experience with them.

Reply from Carsa - Towcester
Car was available when booked and the…
Car was available when booked and the process of organising the test drive was very simple and easy. Staff at the dealership were very friendly and super helpful.

Reply from Carsa - Towcester
Jordan was very helpful and even took…
Jordan was very helpful and even took the car home for a few days to get the range up to 250 from 140. Car was cleaned and ready to go on the same day.

Reply from Carsa - Towcester
Great Customer Service
Rosie was great despite being super busy with other customers at the time of my visit.She went the extra mile to make my purchase as easy and straightforward as possible on the day.Thanks Rosie !

Reply from Carsa - Towcester
Buying a used car from Carsa Towcester
Good experience from start to finish. Thank you Radu and Anton. Car was good price and the showroom is nice. No high pressure. Everyone was very friendly who I met.

Reply from Carsa - Towcester
Lovely experience from all the staff…
Lovely experience from all the staff especially Harvey who helped from beginning to end. Love my Mini!
Thanks

Reply from Carsa - Towcester
Really positive experience
Really positive experience. Got a great car at a fair price. Radu was fantastic and took time to go through all the options and paperwork explaining things without fuss. As someone who has worked in sales myself I found he did a good job of trying to upsell (as is his job) but was never too pushy and always professional. Would certainly use Carsa again (although car is great and don't think my wife will want to change it for a while!)

Reply from Carsa - Towcester
Great service and a smooth sale !
We received excellent service and had a great experience with Radu at Carsa’s Towcester branch. We got a fair price on our trade-in and a great deal on our new car. Thanks Radu and the team for making the overall exercise smooth and efficient !!!

Reply from Carsa - Towcester
Great service for good value vehicle
Radu was clear and helpful showing us the car we had reserved. Spending time answering any questions we had. Radu then made the part exchange process really easy

Reply from Carsa - Towcester
Easy process from start to finish and…
Easy process from start to finish and Rosie gave full easy to understand process and part ex process managed again easily, great way to buy a car and great car choice and price

Reply from Carsa - Towcester
Jordan at Towcester was excellent
Jordan at Towcester was excellent. Thank you

Reply from Carsa - Towcester
Jordan at Towcester was very helpful…
Jordan at Towcester was very helpful throughout our visit

Reply from Carsa - Towcester
Despite a few issues on pick up
Despite a few issues on pick up, Norris was friendly and helped get everything sorted out in the end.

Reply from Carsa - Towcester
Was a nice relaxed service
Was a nice relaxed service, Jordan at towcester was great to deal with.

Reply from Carsa - Towcester
Had a great experience with Carsa…
Had a great experience with Carsa Towcester. Very well looked after by Norris very knowledgeable and helped us with all our questions. Again great experience from start to finish

Reply from Carsa - Towcester
Jordan at Towcester was great!
Jordan at Towcester was great! Very helpful and knowledgeable!

Reply from Carsa - Towcester
Professionally dealt with from start to…
Professionally dealt with from start to end of purchase by Jordan at Towcester.

Reply from Carsa - Towcester
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