Kearys CarStore Reviews 

1,550
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car dealer
  2. Auto market
  3. Used car dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,550)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pressured into a 500 euro 'refundable'…

Pressured into a 500 euro 'refundable' deposit that they are now refusing to refund.
Went in to view cars and started at Carstore, sat down to discuss potential finance on a Volvo CX40. Before we know if we are being asked for a 500 euro deposit before they will check the finance, we inform them we are still looking around and don't want to commit to anything as we were still looking around.
We were then told both verbally and via messages that the deposit would be refundable if finance was too expensive. I informed them the repayments were too high for us and their solution was to extend the finance period which I was not happy with.
We then informed them we were purchasing elsewhere due to cost and once I mentioned my 500 euro refundable deposit I was swiftly blocked. I then had to call in to them and I was told I am not entitled to my refund as the car was registered to me and they had valeted the car in the meantime, I had not signed off on anything with them at this stage!
Throughout the whole process communication from them was very poor and no information was given to me on the finance breakdown, trade-in value, deposit after I requested this, Once they had their 500 euro communication dropped off.
I would advise to stay clear of the salesman if you have any doubt on what you want as they will push and shove to get your money down.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience at…

Absolutely fantastic experience at CarStore Little Island! I recently bought a Toyota C-HR from Mark Palmer, and I couldn't be happier with both the car and the service.

Mark was brilliant to deal with, friendly, professional, and made the whole process so easy. Everything was smooth, quick, and straightforward with no messing around. From start to finish, it was completely hassle-free.
I'm absolutely delighted with my new Toyota C-HR. It's a beautiful car, and the whole buying experience exceeded my expectations.

A big thank you to Mark and everyone at CarStore Little Island. I would highly recommend them to anyone looking for a stress-free car buying experience!

9 July 2026
Unprompted review
Rated 1 out of 5 stars

My mother was in her 70's buying a car…

My mother was in her 70's buying a car from them. Multiple simple issues and they refused to call her back to help, they ignored phone calls and emails from my sister and myself. I had to physically go to the store to try to resolve issues. One issue was that one key wasn't coded. Eventually they collected the car to get a key coded, and a speeding ticket came in the door. I phoned 2 months ago, still waiting on a call back. Sales blame reception, reception blame sales, endless excuses, no service.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

A seamless experience

A seamless experience with Liam and Warren the in Carstore, Cork. Walked in, seen the car and Liam/Warren done the rest and delivered the car.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied with my Kearys Carstore Experience…

Satisfied with my Kearys Carstore Limerick experience. Darren, the sales rep was very knowledgeable, helpful and followed up on everything that I asked for. The 12 month warranty that they provide as standard on used cars was also a major plus point.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I collected my beautifull car today…

I collected my beautifull car today from Alan at car store cork.Alan is the most helpful car sales person I have ever come across he went above and beyond to help me .As a senior person I am so so grateful for the fantastic way he treated me.Thank you so so much Alan.You made it all so easy for me...your deserve at least 7stars..I'm am very grateful to Alan .There should be more car sales people as helpful as Alan was to me .I now consider him as a friend and I don't say that lightly...👍👍👍👍👍👍👍kearys carstore little island

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Absolutely amazing service from the team in Carstore Limerick, dealt with the salesman Darren and he was super helpful! Would highly recommend, love my new car!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a Renault Captur little…

I purchased a Renault Captur little island . I have to say Duncan was amazing and was helpful dealing with our issues although we wait nearly 4 weeks to have the car because of too many issues of the car but the end of the day it was worth waiting. Duncan was so helpful and knowledgeable. Would highly recommended

19 May 2026
Unprompted review
Rated 5 out of 5 stars

My previous car was giving me trouble…

My previous car was giving me trouble so I went looking for a second hand car enquired about 3 different cars from three different companies the first person back was Diarmuid from Kearys first with a video then a phone call from the second I spoke to him up to the handshake after receiving my car he has bring 5 star went through everything answered all my questions also Brendan who was brilliant as well definitely highly recommend Diarmuid and Kearys thanks again Stephen

27 April 2026
Unprompted review
Rated 5 out of 5 stars

i purchased a car from Keary's car…

i purchased a car from Keary's car store limerick, this is my seccond time dealing with Keary's and are a pleasure to deal with, i dealt with rob one of the sales guys working there, great to deal with and tom the buisness manager arranged a good finance package to suit my budget.
a great credit to to all kearys staff limerick.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Bought my new car today from kearys…

Bought my new car today from kearys limerick. This is my second from kearys. Totally recommend. Rob the car sales rep was brilliant. Very patient and answered all my questions. Wouldnt go anywhere else only kearys. Thanks again Rob.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with. I hate buying cars, and the salesman, Richard, could not have been more accommodating.

He cheerfully facilitated an independent inspection for us, giving me the contact details for the service team that could be passed on to the firm I had chosen to inspect the car. The car was spotless.

He arranged delivery for us in Cork and collection of our trade-in. He even posted down my prescription sunglasses after I left them in our old car!

All in all, it couldn’t have been easier; and one month later, we are still thrilled with our new Kona EV.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Team

Service team were excellent. I was on holiday in West Cork and i had an alert on my car two days before heading home. Particular praise for Marius. Within a few of hours of my arrival at Kearys the team identified the issue, secured the part and got me back in the road safely. Everyone I encountered was friendly and helpful. What could have been a nightmare situation for me was dealt with calmly, quickly and efficiently. So impressed - keep up the good work!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Bought an Audi a5 coupe from Simon

Bought an Audi a5 coupe from Simon, absolute gentleman, it was probably the easiest decision I’ve had to make when it comes to a new car. The car came spotless with a year warranty , I will definitely be going back if and when I need an upgrade

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a Toyota Yaris from…

I recently bought a Toyota Yaris from Kearys Car Store, Little Island, Cork. I would highly recommend them.

The car I called about was sold so Eoghan arranged for a similar one to be brought down from Dublin for me to test drive.

I arranged to testdrive the car & decided to buy it. All throught the process, everyone I dealt with - Eoghan, Mark, Daniel, Warren & Paul - were very helpful in every aspect of buying the car. Eoghan arranged for it to be delivered to my home, which I really appreciated.

16 April 2026
Unprompted review

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