Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car dealer
  2. Auto market
  3. Used car dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(1,551)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Great and easy process to buy a car

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t being tried at any major upsells. Very smooth ordeal would recommend purchasing a car here.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Kearys

Would highly recommend Kearys. From when I walked in they were so helpful. Dylan made sure to keep in contact and to keep me updated with the car I was buying. Very happy with my purchase

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I baught my Car in Jan 2026

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very easy. Warren in finance made the process very straighforward and provided an very competitive rate for finance. All in all couldn't have been more satisfied. I had two small issues with the car and the after sales service was excellent very helpful and all issues were resolve immediately without any fuss.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Karl is a pro

Karl is a gent. Got the deal across the line with real facts & knowledge & experience. And no sales waffle. Thanks Karl

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Did buy from them GLA250E Year 22

Did buy from them GLA250E Year 22. At the start you are welcome to leave your money. Later when needs to be fixed hard to get them even to speak and organize service. So if you are not local don't buy, you will need to spend more time sort out by yourself and spend your own money.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

CarStore is an excellent car dealer

CarStore is an excellent car dealer, I bought a Toyota corolla car from them, which is running perfectly after 1 month from buying it, most of their cars come with highest specs, and in excellent condition, as well as low mileage, which I didn't find in other places. They also provide a warranty on the cars, which is also great.
Also, I want to express my deep thanks and gratitude to Abanob from customer service , he is very professional and gentleman, he answered all my questions in a professional manner, and he gave me the car fully serviced and NCTed, and he also delivered the car to my house without any additional fees, he was also very helpful and supportive when needed, and he made the process very easy with all his extra efforts he made, I can't express more how I'm satisfied dealing with him.
I highly recommend CarStore to anyone searching for a new car.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THEM !!!!!!

ABSOLUTELY CRAZY GARAGE AND STAFF WHO DOESN'T KNOW WHAT THEY HAVE FOR SALE ???!!!
FRIDAY INFORMED ME OVER THE PHONE THAT CAR IS AVAILABLE, VERY WELCOME TO COME FOR VIEWING. SATURDAY, I DRIVING 260km ONE WAY AND OTHER GUY TOLD ME THAT THIS CAR....... IS SOLD !!!!!!! NOT RIGHT NOW, ONLY FEW DAYS BEFORE !!!! OTHER THING IS. THIS SAME CAR IS STILL ADVERTISED FOR 18 DAYS ON DONE DEAL !!!!!! TOTALLY IDIOTS !!!!!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Car for my son

I was looking for a car for my son. I called to Keary’s Carstore, Little Island, Cork. I was met by Duncan who found a lovely car for us. As my son couldn’t be there the first day he made a video of the car and sent it to my son. There was a problem with the registration (which was not Duncan’s fault) but he sorted it out straight away. My son is delighted with his car. Thanks Duncan.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience buying our…

We had a great experience buying our car with Carstore in little island. Duncan was extremely patient, knowledgeable and helpful. He helped us to find the right car at the right price. We are delighted with the car we bought and couldn't speak more highly of this business and their staff.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Shocking to deal with

Shocking to deal with. Never rang, texted, nothing. Didn’t even move the car I wanted to view. Had €30,000 to spend. I’ll be going else where.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

10 out of 10 for customer service we…

10 out of 10 for customer service we dealt with phil what a genuine gentleman we took 2 cars out on a test drive. Bought an Audi the whole process was smooth he answered all our questions honestly. If anyone is looking to purchase a car i would 100% recommend kearys carstore on long mile road they have every make and model we are so happy with our purchase thanks to phil

15 November 2025
Unprompted review
Rated 5 out of 5 stars

A massive shout out to Ciaran he was amazing,

I initially submitted a 1 star review due to several difficulties I experienced with the Service Manager,. However, Simon in sales directed me to Ciaran, and I must commend Ciaran for his outstanding professionalism. He handled my concerns efficiently and courteously, ensuring that everything was resolved without any inconvenience or stress on my part.
Kearys Dublin should consider themselves very fortunate to have someone of his calibre on their
team he went above and beyond for me. My car was also fitted with new hubcaps and window wipers complementary.
Thank you again Ciaran, for your patience and professionalism. I also want to thank Nicole for all her help she was a lady to deal with.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

I dropped my Hyundai in for a full…

I dropped my Hyundai in for a full service and I picked it up the following day. 3 days later the dpf diesel particulate filter light came on. I bought the car back and they kept me waiting 2 and 1/2 hours to solve that problem. Their customer service is crap. I will never use them again.

26 November 2025
Unprompted review
Rated 4 out of 5 stars

HELPFUL SALES REP, DUNCAN

Duncan was especially helpful in dealing with the faulty car i got from Keaeys and finally resolved the issue. He was a pleasure to deal with.

26 November 2025
Unprompted review

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